Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal.
  • Alt View 15. Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal.
  • Alt View 19. Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal.
  • Powerful suction: Deep-clean carpets and tackle bare floors with powerful suction.
  • "12-foot reach Up to 12' of total reach to clean stairs or anywhere above the floor without lugging the vacuum."
  • Shark ROTATOR Shark POWERFIS Powerful pet hair pickup Handle hair that your cats and dogs leave behind.
  • Shark IRIS Powerful cleaning above the floor. Detach the hose & attach accessories for easy cleaning above the floor with extended reach.
  • Easy maneuverability with advanced swivel steering. You can easily maneuver around furniture and more.
  • Shark Easy-Empty Dust Cup Anti-Wrap technology within the dust cup means no reaching in to empty the debris.
  • Odor Neutralizer Technology Guards against bad odors inside your vacuum for a fresh-smelling home. Compared to Shark* ZU102 without Odor Neutralizer Technology.
  • Odor Neutralizer Technology for a fresh-smelling home: Compared to Shark* ZU102 without Odor Neutralizer Technology.
  • Standard Brushroll: Hair Wrap Anti-Wrap Self-Cleaning Brushroll Pet Hair Long Hair
  • The text on the image is grouped as follows: 1. Rotator: A vacuum cleaner with a rotating brush. 2. Odor Neutralizer: A device that neutralizes odors. 3. Shark: A vacuum cleaner with a red and black design. 4. PowerFins: A vacuum cleaner with a red and black design. 5. HairPro: A vacuum cleaner specifically designed for cleaning hair.
  • PowerFins HairPro TM Grips & captures embedded hair Fine Dust Large Piles Embedded Dirt PowerFins Nonstop contact on carpets & floors.
  • Shark ROTATOR DOOR NEUTRALIZER - Shark ANTI-ALLERGEN COMPLETE C SEAL Captures & traps over 99.9% of dust & allergens. POWERFINS Based on ASTM F1977 of particles 3 microns and larger.
  • What's in the box: Shark Crevice Tool Pet Multi-Tool ROTATOR
  • Get to know the Shark Rotator Pet Vacuum: 1. 3XL Capacity Dust Cup: 3XL-capacity for long cleaning sessions with fewer interruptions to empty the dust cup. 2. Anti-Allergen Complete Seal with PA Traps: 99.9% of dust and allergens inside the vacuum. 3. Odor Neutralizer Technology: Guards against bad odors inside your vacuum for a fresh-smelling home. 4. Self-Cleaning Brushroll: Powerful pet hair pickup with no hair wrap. 5. PowerFins HairPro: Dig deep into carpets & directly engage hard floors, with incredible hair pickup. 6. ROTATOR Shark:
  • Shark Rotator Odor Neutralizer Upright Vacuum Overview Video video 0 minutes 40 seconds

Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal

Model:
ZU102
SKU:
6530498
Highly rated by customers for:
$199.99
Save $100
Comp. Value: $299.99

Customer reviews

Rating 4.6 out of 5 stars with 934 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Rotator with PowerFins HairPro Upright Vacuum, praising its incredible suction power and overall performance. Users appreciate its ease of use, particularly when emptying the canister, and its effectiveness in hair removal. While the vacuum is lightweight and operates at a low noise level, some customers have noted the absence of headlights and expressed concerns about the odor neutralizer's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 934 reviews
  • Pros mentioned:
    Overall performance

    Conor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a shark vacuum for years! This new one is excellent~~

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    LOVE!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a dyson to this and I’m very happy with my decision!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Shark rules

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - big upgrade for me from an electric broom. Foolish to have waited this long to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good the machine. works very well and I am very happy

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. Very powerful. Just great all around.

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum. We have a husky dog that sheds a lot, and this really does a good job picking up the hair. We are very please with it.

    I would recommend this to a friend

  • Ill pass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum was purchased in July of 2024 and died January 10th. Always have to clean the vacuum before cleani n g the house. The hose has a very aggressive curve and gathers alot of debris, ultimately leading to the motor burning up. There is a latch for easy cleaning, but youd have to clean it as you go. Not a great buy.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for sharing your experience with us. We understand how frustrating it must be to deal with these issues, and we appreciate you taking the time to provide such detailed feedback.
      We’ll make sure to share this information with our development team for future improvements. If you’d like, you can also give us a call at 1-855-427-5127, where one of our product specialists will be happy to assist with troubleshooting and provide tips to help improve performance. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Suction power

    Great vacuum with strong suction

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacuum purchaed. Suction is very strong.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Suction

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks harder than any chick ever could. Best vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    LOVE IT!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It cleans very well. Easy to move around with it.

    I would recommend this to a friend

  • Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum, cleans fantastically. I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Shark Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works very well. Not much more to say.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Magic vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum I use it every day this item help us to clean

    I would recommend this to a friend

  • Great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I’ve had so far. The price was nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Light and easy to push.would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    It sucks… in a good way

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light and will suck a golf ball through a garden hose.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, does the job. Highly recommend this vacuum.

    I would recommend this to a friend

  • Great vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As Advertised. Higly recommend if you have pets that shed alot.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Great Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for pet hair and is easy to use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Great Product!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing works very well tons of power compared to cordless!

    I would recommend this to a friend
Page 36, Showing 701-720 of 934 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.