Customer Ratings & Reviews
- Model:
- ZU102
- |
- SKU:
- 6530498
Customer reviews
Rating 4.6 out of 5 stars with 921 reviews
(921 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Rotator with PowerFins HairPro Upright Vacuum, praising its incredible suction power and overall performance. Users appreciate its ease of use, particularly when emptying the canister, and its effectiveness in hair removal. While the vacuum is lightweight and operates at a low noise level, some customers have noted the absence of headlights and expressed concerns about the odor neutralizer's effectiveness.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The section is great the capacity is more than you need I can do four rooms without emptying the canister
I would recommend this to a friend- Pros mentioned:Suction power
Rated 4 out of 5 stars
Great vacu3m
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, it has enough power to clean carpets
I would recommend this to a friend Rated 5 out of 5 stars
Excellent vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up everything! Love the versatility of the product.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE Shark and this vacuum is the BEST yet! Shark vacuums never let me down!!
I would recommend this to a friend Rated 2 out of 5 stars
Not a good purchase... consider other options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suction is decent but attachments don't stay on the vacuum where they're supposed be parked until needed and vacuum always falls over when using the attachments on the very short cord. It's dangerous and could break things very easily. Not my best purchase. Will be going back to Dyson. Vacuums are key household items and this one just doesn't help the boxes for me. I wish I could exchange it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Kimberly,
Thank you for sharing your experience. We appreciate your feedback and understand how important convenience and stability are when using attachments. Your comments about the cord length and balance are valuable to us as we continuously work to improve our designs. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the quietest vacuum I've ever owned. It's super easy to use and turns on a dime. The suction is powerful and can clean cracks in a second. Absolutely love this vacuum.
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum just wish it was more affordable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works great. 4 stars do to the fact it's so expensive.
I would recommend this to a friendRated 4 out of 5 stars
Shark Vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned a few different shark vacuum over the years and i love this one except the fact that its quite a bit heavier then my last one.
I would recommend this to a friendRated 4 out of 5 stars
Vacuum Cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but for me it is a little heavy. My last Shark was not quite as heavy.
I would recommend this to a friendRated 5 out of 5 stars
Awesome buy!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vaccum! It has an odor filter and works wonders! Helps with that pet smell some vaccums get.
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched a ton before purchasing the vacuum. This has turned out to be better than what i was expecting, with 4 dogs we need the best. This pulls hair from areas that don't even look like they have hair. I recommend 100%
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, easy to handle and clean, does a very good job with my dog's hair.
I would recommend this to a friendRated 5 out of 5 stars
Pet Hair's Worst Nightmare!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this vacuum a month and thus far it has exceeded my expectations. I have no complaints and my carpet has arguably not been this clean in years. Great for pet hair.
I would recommend this to a friendRated 5 out of 5 stars
AMAZING PRODCUT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is amazing! I got it because my son has alot of allergies and one of them is being allergic to dustmites. So knowing that this helps with keeping the stuff in, its just great.
I would recommend this to a friend- Cons mentioned:Odor neutralizer
Rated 2 out of 5 stars
Forced to buy Shark since Hoover not available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Hoover vacuum previously and it was much better. Here are the differences: 1. automatic cord retractor on Hoover 2. Easy to place in vacuum mode- this model has a button to step on and it does not work 3. Handle becomes disengaged while using 4. Realtively unknown brand- Hoover been around forever. Hoover lasted four years, which is very good given that we have four dogs. 5. Odor Neutralizer on Shark does not do anything. I wish Best Buy would still carry the Hoover, it was the best we have owned!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your Rotator. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Cacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks down and shake to exchange it under Best Buy crap protection
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced with your vacuum and the frustration with the protection plan process. This isn’t the experience we want for our customers. If you’d like, we can help troubleshoot or provide guidance on warranty options to make things easier. Please reach out to our customer care team at 1-855-427-5127 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET), and we’ll do our best to assist.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
shark rotator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works very well I do like the hair Pro feature a lot i no longer have to clean the brushes but you should know if you had a shark Navigator before, this unit is bit heavier and not as nimble. Sill a good product would buy or recommend
I would recommend this to a friendRated 5 out of 5 stars
Aswesome product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING !!! this was upgrade for old Shark Vacuum and it is fantastic for pet hair
I would recommend this to a friendRated 3 out of 5 stars
Poor handling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor handling takes this Shark down two stars for me. It unfortunately cancels out the other good qualities of this particular model.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Susan,
Thank you for sharing your thoughts. It’s disappointing to hear that the handling affected your overall experience, especially when the model has other qualities you appreciated. Your feedback is truly valued, and we want you to feel confident in your purchase. We’re continuously working to improve, and insights like yours help guide those efforts.
Kind Regards,
Shark Clean.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Vacum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it suppose to do but realy hard to get the handle to come down
I would recommend this to a friend