Customer Ratings & Reviews
- Model:
- ZU102
- |
- SKU:
- 6530498
Customer reviews
Rating 4.6 out of 5 stars with 931 reviews
(931 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Rotator with PowerFins HairPro Upright Vacuum, praising its incredible suction power and overall performance. Users appreciate its ease of use, particularly when emptying the canister, and its effectiveness in hair removal. While the vacuum is lightweight and operates at a low noise level, some customers have noted the absence of headlights and expressed concerns about the odor neutralizer's effectiveness.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
AMAZING PRODCUT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is amazing! I got it because my son has alot of allergies and one of them is being allergic to dustmites. So knowing that this helps with keeping the stuff in, its just great.
I would recommend this to a friendRated 5 out of 5 stars
Pet Hair's Worst Nightmare!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this vacuum a month and thus far it has exceeded my expectations. I have no complaints and my carpet has arguably not been this clean in years. Great for pet hair.
I would recommend this to a friendRated 4 out of 5 stars
Vacuum Cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but for me it is a little heavy. My last Shark was not quite as heavy.
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, easy to handle and clean, does a very good job with my dog's hair.
I would recommend this to a friendRated 4 out of 5 stars
shark rotator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works very well I do like the hair Pro feature a lot i no longer have to clean the brushes but you should know if you had a shark Navigator before, this unit is bit heavier and not as nimble. Sill a good product would buy or recommend
I would recommend this to a friend- Cons mentioned:Odor neutralizer
Rated 2 out of 5 stars
Forced to buy Shark since Hoover not available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Hoover vacuum previously and it was much better. Here are the differences: 1. automatic cord retractor on Hoover 2. Easy to place in vacuum mode- this model has a button to step on and it does not work 3. Handle becomes disengaged while using 4. Realtively unknown brand- Hoover been around forever. Hoover lasted four years, which is very good given that we have four dogs. 5. Odor Neutralizer on Shark does not do anything. I wish Best Buy would still carry the Hoover, it was the best we have owned!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your Rotator. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Vacum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it suppose to do but realy hard to get the handle to come down
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine and easy to used ,It’s perfect for wood floors and carpets
I would recommend this to a friend Rated 5 out of 5 stars
Aswesome product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING !!! this was upgrade for old Shark Vacuum and it is fantastic for pet hair
I would recommend this to a friend- Pros mentioned:Suction power
Rated 4 out of 5 stars
Good Purchase so Far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It works pretty good. No issues so far.
I would recommend this to a friend Rated 5 out of 5 stars
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a lot of vacuums with having dogs and i will say this is the best
I would recommend this to a friendRated 3 out of 5 stars
Poor handling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor handling takes this Shark down two stars for me. It unfortunately cancels out the other good qualities of this particular model.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Susan,
Thank you for sharing your thoughts. It’s disappointing to hear that the handling affected your overall experience, especially when the model has other qualities you appreciated. Your feedback is truly valued, and we want you to feel confident in your purchase. We’re continuously working to improve, and insights like yours help guide those efforts.
Kind Regards,
Shark Clean.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, and easy to clean. Is easy to hold when I use
I would recommend this to a friend Rated 5 out of 5 stars
Power!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Time to replace the old vacuum. Did research and came up with this Shark. It picked up so much the other vacuum had left behind. Easy to maneuver.
I would recommend this to a friendRated 3 out of 5 stars
Cacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks down and shake to exchange it under Best Buy crap protection
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced with your vacuum and the frustration with the protection plan process. This isn’t the experience we want for our customers. If you’d like, we can help troubleshoot or provide guidance on warranty options to make things easier. Please reach out to our customer care team at 1-855-427-5127 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET), and we’ll do our best to assist.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
5/5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this vacuum has been amazing. Between cat hair + my hair being vacuumed, no blockage has happened. Love that I can do a quick run on our hardwood floors after sweeping, to make sure everything is picked up
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum at a great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works great! Sucks up alot more debris then the previous vacuum we had.
I would recommend this to a friendRated 4 out of 5 stars
Shark.vacumm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, got my vacuum for pick-up from the store
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 dogs and this vacuum is the best I have ever used . It amazingly cleans all dog hair. I highly recommend it to any household
I would recommend this to a friendRated 4 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good but it needs some more fatu res. But in general is a good one.
I would recommend this to a friend