Customer Ratings & Reviews
- Model:
- ZU102
- |
- SKU:
- 6530498
Customer reviews
Rating 4.6 out of 5 stars with 967 reviews
(967 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Rotator with PowerFins HairPro Upright Vacuum, praising its incredible suction power and overall performance. Users appreciate its ease of use, particularly when emptying the canister, and its effectiveness in hair removal. While the vacuum is lightweight and operates at a low noise level, some customers have noted the absence of headlights and expressed concerns about the odor neutralizer's effectiveness.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Better than nothing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did it's job i just didn't like that it was wired.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for price. Great for price. Great for price.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Better than expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ia awesome. The power on the vacuum is incredible.
I would recommend this to a friend Rated 5 out of 5 stars
The best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark vacuums are the best along with customer service
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE Shark and this vacuum is the BEST yet! Shark vacuums never let me down!!
I would recommend this to a friend - Pros mentioned:Suction power
Rated 4 out of 5 stars
Great vacu3m
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, it has enough power to clean carpets
I would recommend this to a friend Rated 4 out of 5 stars
Great vacuum just wish it was more affordable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works great. 4 stars do to the fact it's so expensive.
I would recommend this to a friendRated 4 out of 5 stars
shark rotator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works very well I do like the hair Pro feature a lot i no longer have to clean the brushes but you should know if you had a shark Navigator before, this unit is bit heavier and not as nimble. Sill a good product would buy or recommend
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched a ton before purchasing the vacuum. This has turned out to be better than what i was expecting, with 4 dogs we need the best. This pulls hair from areas that don't even look like they have hair. I recommend 100%
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Vacum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it suppose to do but realy hard to get the handle to come down
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine and easy to used ,It’s perfect for wood floors and carpets
I would recommend this to a friend Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The section is great the capacity is more than you need I can do four rooms without emptying the canister
I would recommend this to a friendRated 5 out of 5 stars
AMAZING PRODCUT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is amazing! I got it because my son has alot of allergies and one of them is being allergic to dustmites. So knowing that this helps with keeping the stuff in, its just great.
I would recommend this to a friendRated 5 out of 5 stars
Pet Hair's Worst Nightmare!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this vacuum a month and thus far it has exceeded my expectations. I have no complaints and my carpet has arguably not been this clean in years. Great for pet hair.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 4 out of 5 stars
Good Purchase so Far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It works pretty good. No issues so far.
I would recommend this to a friend Rated 2 out of 5 stars
Forced to buy Shark since Hoover not available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Hoover vacuum previously and it was much better. Here are the differences: 1. automatic cord retractor on Hoover 2. Easy to place in vacuum mode- this model has a button to step on and it does not work 3. Handle becomes disengaged while using 4. Realtively unknown brand- Hoover been around forever. Hoover lasted four years, which is very good given that we have four dogs. 5. Odor Neutralizer on Shark does not do anything. I wish Best Buy would still carry the Hoover, it was the best we have owned!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your Rotator. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, and easy to clean. Is easy to hold when I use
I would recommend this to a friend Rated 3 out of 5 stars
Did not work for my home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction is great. However, I returned the vacuum for two reasons. First, it was difficult to maneuver because the base swiveled so much. Second, the design meant it could not reach under even the front edge of most of my furniture which my previous vacuum did. So, even for quick cleaning, I would have to add attachments to accomplish basic vacuuming.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your experience with the Shark Rotator Upright Vacuum. We're glad to hear you were impressed with the suction performance, though we’re sorry the maneuverability and design didn’t suit your cleaning needs—particularly when it came to getting under furniture easily.
Your detailed feedback is appreciated and will be shared with our product team as we continue to refine future designs. If you’d like help exploring a model that offers better low-profile reach and control, we’d be happy to assist. Please contact us at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Awesome buy!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vaccum! It has an odor filter and works wonders! Helps with that pet smell some vaccums get.
I would recommend this to a friendRated 5 out of 5 stars
5/5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this vacuum has been amazing. Between cat hair + my hair being vacuumed, no blockage has happened. Love that I can do a quick run on our hardwood floors after sweeping, to make sure everything is picked up
I would recommend this to a friend

















