Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal.
  • Alt View 15. Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal.
  • Alt View 19. Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal.
  • Powerful suction: Deep-clean carpets and tackle bare floors with powerful suction.
  • "12-foot reach Up to 12' of total reach to clean stairs or anywhere above the floor without lugging the vacuum."
  • Shark ROTATOR Shark POWERFIS Powerful pet hair pickup Handle hair that your cats and dogs leave behind.
  • Shark IRIS Powerful cleaning above the floor. Detach the hose & attach accessories for easy cleaning above the floor with extended reach.
  • Easy maneuverability with advanced swivel steering. You can easily maneuver around furniture and more.
  • Shark Easy-Empty Dust Cup Anti-Wrap technology within the dust cup means no reaching in to empty the debris.
  • Odor Neutralizer Technology Guards against bad odors inside your vacuum for a fresh-smelling home. Compared to Shark* ZU102 without Odor Neutralizer Technology.
  • Odor Neutralizer Technology for a fresh-smelling home: Compared to Shark* ZU102 without Odor Neutralizer Technology.
  • Standard Brushroll: Hair Wrap Anti-Wrap Self-Cleaning Brushroll Pet Hair Long Hair
  • The text on the image is grouped as follows: 1. Rotator: A vacuum cleaner with a rotating brush. 2. Odor Neutralizer: A device that neutralizes odors. 3. Shark: A vacuum cleaner with a red and black design. 4. PowerFins: A vacuum cleaner with a red and black design. 5. HairPro: A vacuum cleaner specifically designed for cleaning hair.
  • PowerFins HairPro TM Grips & captures embedded hair Fine Dust Large Piles Embedded Dirt PowerFins Nonstop contact on carpets & floors.
  • Shark ROTATOR DOOR NEUTRALIZER - Shark ANTI-ALLERGEN COMPLETE C SEAL Captures & traps over 99.9% of dust & allergens. POWERFINS Based on ASTM F1977 of particles 3 microns and larger.
  • What's in the box: Shark Crevice Tool Pet Multi-Tool ROTATOR
  • Get to know the Shark Rotator Pet Vacuum: 1. 3XL Capacity Dust Cup: 3XL-capacity for long cleaning sessions with fewer interruptions to empty the dust cup. 2. Anti-Allergen Complete Seal with PA Traps: 99.9% of dust and allergens inside the vacuum. 3. Odor Neutralizer Technology: Guards against bad odors inside your vacuum for a fresh-smelling home. 4. Self-Cleaning Brushroll: Powerful pet hair pickup with no hair wrap. 5. PowerFins HairPro: Dig deep into carpets & directly engage hard floors, with incredible hair pickup. 6. ROTATOR Shark:
  • Shark Rotator Odor Neutralizer Upright Vacuum Overview Video video 0 minutes 40 seconds

Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal

Model:
ZU102
SKU:
6530498
Highly rated by customers for:
$229.99
Save $70
The comparable value is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 967 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Rotator with PowerFins HairPro Upright Vacuum, praising its incredible suction power and overall performance. Users appreciate its ease of use, particularly when emptying the canister, and its effectiveness in hair removal. While the vacuum is lightweight and operates at a low noise level, some customers have noted the absence of headlights and expressed concerns about the odor neutralizer's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 967 reviews

  • Very satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missed my old Sharp but this is even better Ty Best Buy

    I would recommend this to a friend

  • Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what u use it for i recommend it to anyone looking for a good product

    I would recommend this to a friend

  • Our Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have one for each home now, Exactly what we were looking for!

    I would recommend this to a friend

  • Shark vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an efficient vacuum,love the fact I can use on hard floor and carpet.

    I would recommend this to a friend

  • Carpet mode

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On carpet mode the vacuum gets caught depending on how long the carpet is. My rug is an inch amd a half long and the Vacuumgets caughton it amd i can'tclean it.

    I would recommend this to a friend

  • vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. My last shark lasted 15 years and only replaced because of the new vacuum features.

    I would recommend this to a friend

  • Roller stopped working after 1 year 4 months

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this maybe once a week. The roller in the main head for the carpets wont work now. Nothings caught in it. Doubt its under warranty. Doesnt seem to last. Our last Shark vacuum worked for about 4 years (which also doesnt seem to be amazing by any stretch).

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi John,

      Thank you for taking the time to leave a review. We’re truly sorry to hear that the brushroll on your Rotator stopped working and that this has been frustrating for you. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127 so we can help make things right. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind regards,
      Shark Clean

  • You wont regret it!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of the best purchase ive ever made! Its so worth it!!

    I would recommend this to a friend

  • Vacum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the equipment, it is of very good quality and is very effective.

    I would recommend this to a friend

  • My new vaccuum!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this device for a little while it is an obvious joy. I believe that t should last a good time..

    I would recommend this to a friend

  • vacuum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nevwr had a vaccum like this one it pi ks up so much.

    I would recommend this to a friend

  • best vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great vacuum wife love it. pick up great and moves very well

    I would recommend this to a friend

  • Not a favorite

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for this vacuum cleaner. It has two settings: floor and carpet. I have thick carpet in one part of my home. This vacuum cleaner is hard to push on that carpet. I don't use it on the floor. It works well on normal grade carpet. I can't get those professional lines though. Also, it's not as smooth as my previous vacuum cleaner. It doesn't maneuver well.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Shark

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one lasted forever, that is why I bought another one.

    I would recommend this to a friend

  • Vacuum cleaner

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly reachers around the house plugged in one spot

    I would recommend this to a friend

  • Fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum out there. Would buy again without question.

    I would recommend this to a friend

  • Vaccuummmmm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vry nc byjvvnnjgff like like lokenhnbbvvvvvvvvvvvvb

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. I love that hair doesn’t get clogged in the bristles

    I would recommend this to a friend

  • Vacuum Cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome vacuum cleaner! I love how it swivels!

    I would recommend this to a friend

  • Best one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for the home, does not take up much space and is economical. recommended 100%

    I would recommend this to a friend
Page 43, Showing 841-860 of 967 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.