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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 389 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend

Customers are saying

Customers are satisfied with the SmoothStyle Heated Comb and Blow Dryer Brush, particularly how it leaves their hair looking great and its ease of use. Many appreciate its overall performance and the inclusion of multiple heat settings. However, some customers have noted that the product is a little heavy, larger than expected, and can be quite loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 389 reviews
  • Rated 1 out of 5 stars

    Maybe for someone that has straight and not puffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth for me. I have a lot of hair, and is it puppy and curly. This dry the hair but take effort and it keep the hair puffy

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for sharing your experience. We’re sorry to hear that styling curly hair with the SmoothStyle has been challenging. For best results on curly or coily hair, use small sections for better root access and smoothing. Pair with smoothing products while avoiding curl cream or mousse, as these can affect the finish.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not very powerful or hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not hot enough for my curly hair. Maybe if your hair is just wavy it might be ok

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Lee,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that your Shark SmoothStyle's heat did not meet your expectations. We will absolutely share your feedback with the relevant teams for consideration on future products.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brush leaves a lot of frizz and static in your hair, and style doesn't last, have to return it, Revlon electric brush for the win!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your SmoothStyle, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sadly was close to as efficient as my wife was hoping it would be and never got truly hot. quickly returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy in Kissimmee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item doesn’t work properly and Best Buy didn’t want to return it. Apparently I have to pay 50.00 a month to have a better return policy.Beat buy is a rip off totally not worth it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your SpeedStyle. If you still need assistance, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Not a good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came broken and I bought another one after 2 months broke

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Sabo,
      Thank you for taking the time to leave a review.
      We truly apologize for the situation you experienced with your two SmoothStyles, and your concerns about their quality are completely valid. We will absolutely share your feedback with the relevant teams for consideration on future products. Please reach out to our team by phone at 1-855-427-5127; we’d love to help ensure you’re getting the most from your product. 
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected/ doesn’t get hot enough especially for thick hair.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for providing your review on the Shark Smoothstyle. We are sorry to learn of your less than exceptional experience with the unit. We greatly appreciate your feedback as it helps us to improve our products.

  • Rated 1 out of 5 stars

    Not great on curly hair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does NOT work well on curly hair. I had high hopes. I have the Shark Flex styler that I love but needed to replace my revlon wand. I tried this and it just did not straighten my hair at all. I returned to the store:

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that the SmoothStyle wasn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died on me less than a year. Very disappointed!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for your review! We're really sorry to learn about the inconvenience you've had with your Shark SmoothStyle. Your comments are valuable, and we’ll make sure to share your feedback with the relevant teams for future considerations. For assistance and to discuss your options, please give us a call at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Convenient for those quick touch-ups

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a 2in1 device (hair dryer and styler) there are some benefits to using the Shark Smooth Style Heated Comb. As long as your hair is not completely wet you can at the same dry your hair when you styling it. There are 2 operating settings one for dry hair (heat with no airflow), and the other being wet mode (heat with airflow to help dry your hair). For heat settings, you can select from Low, Medium, and Hot. For the most part, it’s been set to medium setting. This thing does get loud, especially in wet hair mode. The bristles are aligned in a way that allows you to strictly use the larger or small ones depending on how you’re holding the device. There is some heft to it so highly recommend using the tip with your other hand to help with stability and comfort-ability. Overall it’s a good product that does a good of job of drying your hair while you style it. There are some small quirks like the weight of the product might be an issue, and the noise level can become bothersome too. But everything else does well including the retail price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this dryer for a little over a month and the dryer part stopped working and its not returnable. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your HT202 stopped working. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smelled like burning plastic. Smoke coming outwhile heating up

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and it definitely was returned the next day after was used horrible It did nothing near what it says it does

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated this product. It was not smooth at all. It pulled on my hair a lot.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - SmoothStyle Heated Comb and Blow Dryer Brush. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Don’t do it. Waste of money.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and completely stopped working in 5 months.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Joan,

      Thank you for taking the time to leave a review.

      We're truly sorry that your Shark SmoothStyle has stopped working. Please reach out to our team by phone at 1-855-427-5127. We'd be happy to look into this for you.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Only good if it stayed working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 2 weeks couldn’t return have to go to manufacture and hope to get it replaced

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark - SmoothStyle Heated Comb and Blow Dryer Brush. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than one year and it stopped working. Super disappointing.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear your SmoothStyle isn't working as intended. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Thumbs down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for girls with naturally straight hair. Does nothing special that a straightener cannot!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife didn't like it at all. We returned it for a full refund.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with the SmoothStyle, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Shark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the product because not warm up enough.... And work in my hair....

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for taking the time to provide your feedback on the Shark Smoothstyle. We are sorry to hear of your less than exceptional experience with the unit. We greatly appreciate your feedback as it helps us to improve our products.