Customer Ratings & Reviews
- Model:
- HT202
- |
- SKU:
- 6552954
Customer reviews
Rating 4.4 out of 5 stars with 383 reviews
(383 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the SmoothStyle Heated Comb and Blow Dryer Brush's ability to leave hair looking great and its ease of use. Many appreciate its overall performance and the convenience of having two heat settings. However, some customers have noted that the product can be a little heavy and larger than expected, with a few mentioning the noise level.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Best Buy in Kissimmee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item doesn’t work properly and Best Buy didn’t want to return it. Apparently I have to pay 50.00 a month to have a better return policy.Beat buy is a rip off totally not worth it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your SpeedStyle. If you still need assistance, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Not great on curly hair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does NOT work well on curly hair. I had high hopes. I have the Shark Flex styler that I love but needed to replace my revlon wand. I tried this and it just did not straighten my hair at all. I returned to the store:
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the SmoothStyle wasn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Not what I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected/ doesn’t get hot enough especially for thick hair.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for providing your review on the Shark Smoothstyle. We are sorry to learn of your less than exceptional experience with the unit. We greatly appreciate your feedback as it helps us to improve our products.
- Pros mentioned:HeatCons mentioned:Noise level, Weight
Rated 4 out of 5 stars
Convenient for those quick touch-ups
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a 2in1 device (hair dryer and styler) there are some benefits to using the Shark Smooth Style Heated Comb. As long as your hair is not completely wet you can at the same dry your hair when you styling it. There are 2 operating settings one for dry hair (heat with no airflow), and the other being wet mode (heat with airflow to help dry your hair). For heat settings, you can select from Low, Medium, and Hot. For the most part, it’s been set to medium setting. This thing does get loud, especially in wet hair mode. The bristles are aligned in a way that allows you to strictly use the larger or small ones depending on how you’re holding the device. There is some heft to it so highly recommend using the tip with your other hand to help with stability and comfort-ability. Overall it’s a good product that does a good of job of drying your hair while you style it. There are some small quirks like the weight of the product might be an issue, and the noise level can become bothersome too. But everything else does well including the retail price.
I would recommend this to a friend Rated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this dryer for a little over a month and the dryer part stopped working and its not returnable. Do not recommend.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your HT202 stopped working. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smelled like burning plastic. Smoke coming outwhile heating up
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this and it definitely was returned the next day after was used horrible It did nothing near what it says it does
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated this product. It was not smooth at all. It pulled on my hair a lot.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - SmoothStyle Heated Comb and Blow Dryer Brush. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Don’t do it. Waste of money.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and completely stopped working in 5 months.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Joan,
Thank you for taking the time to leave a review.
We're truly sorry that your Shark SmoothStyle has stopped working. Please reach out to our team by phone at 1-855-427-5127. We'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Stay away
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than one year and it stopped working. Super disappointing.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear your SmoothStyle isn't working as intended. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Only good if it stayed working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 2 weeks couldn’t return have to go to manufacture and hope to get it replaced
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - SmoothStyle Heated Comb and Blow Dryer Brush. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Waste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife didn't like it at all. We returned it for a full refund.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with the SmoothStyle, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Thumbs down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for girls with naturally straight hair. Does nothing special that a straightener cannot!
No, I would not recommend this to a friendRated 1 out of 5 stars
Shark
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the product because not warm up enough.... And work in my hair....
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to provide your feedback on the Shark Smoothstyle. We are sorry to hear of your less than exceptional experience with the unit. We greatly appreciate your feedback as it helps us to improve our products.
- Pros mentioned:Ease of use, Hair type
Rated 4 out of 5 stars
Better low heat alternative to standard flat irons
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first comb straightener I have ever used, and I would say that it was good, but not great. Time is a big factor for me, and I noticed it took more time for me to use this product than my usual straightening iron. That being said, this seemed to be much healthier for my hair than cranking my iron up to 450 degrees and burning my hair. For that alone, I will continue to use this product. I just have to adjust my schedule accordingly. My hair did seem smoother and shinier using this product than my standard iron. When you use it on wet hair, your hair has to already be seventy-five percent dry beforehand. You cannot use this on "wet" hair, more like damp hair. I do not like to use heat products on my hair when its damp so I already was not much of a fan of the idea, but I will say that the lower heat setting did just fine. The roots were a little difficult to get to but the majority of my hair was done well. Like I said before, this product just takes a little more time than what I'm accustomed to. I have to account for that in the mornings. Overall if you are looking for a healthier alternative to a flat iron, I think this is the way to go. I didn't burn my hair using this. It was easy to understand how to use it. The instructions were clear.
I would recommend this to a friend - Pros mentioned:Ease of use, Hair type
Rated 5 out of 5 stars
Wife approved and would recommend
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having another well-known brand flatiron for years, it was time for my wife to get something new. She has constantly been telling me that her old flat-iron was not working as well. The opportunity came up to try the the Shark - SmoothStyle Heated Comb, so I went for it. Needless to say, my wife was extremely happy after giving her the new Shark - SmoothStyle Heated Comb. She had the opportunity to use her new heated comb over the weekend and she was extremely happy with it. From what she tells me, the Shark - SmoothStyle Heated Comb does a great job at straightening her hair right away. It flowed smoothly through her hair and was comfortable to handle. Unlike her older flatiron, the Shark - SmoothStyle Heated Comb was quick to smoothen her hair in less passes. She has different temperature options/settings. Her hair really did look and feel smoother, and it really did take much less time for her to get ready. She usually took a long time to do her hair, which is a pain haha. I'm really glad that she has the new Shark - SmoothStyle Heated Comb. Saves SO MUC time. My wife highly recommends the Shark - SmoothStyle Heated Comb.
I would recommend this to a friend - Pros mentioned:Hair type
Rated 5 out of 5 stars
Worth every penny...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is based on thick shoulder length hair. Freshlywashed hair - it is important that you towel dry any excess water and put in any hair protectant in your hair and comb thoroughly. It's best to section your hair in smaller sections when using. This allows you to fully dry and style your hair in 15-20 minutes. First set to use on fully wet hair. Then begin using until hair is dried. Once dried, you will want to change to the last setting that heats up the pink comb between the brush. The light right under the brush will flash yellow and then change to green when ready to use. Once ready begin using in the same manner as you did when drying your hair. You will immediately see your hair begin to style flawlessly. Little to no frizz, shiny, soft and looks like you just got back from the salon. Once you style your hair in sections, you can do another pass through the entirety of your hair for any strays you may have missed. From start to finish, 20 minutes. Remember this was used on thick, shoulder length hair. We also used this on our daughter who has afro coarse hair. I was skeptical because every similar product we previously used was a failure. The hair did not dry evenly which prompted the use of a blow dryer and flat iron. Not only did this product work, her hair came out beautifully. We followed the same as far as sectioning to smaller pieces and styled. Hair looked and felt soft, shiny, little to no frizz and looked just like we left the salon. We were able to pick her hair up in a ponytail and looked just as beautiful . Best part - took just under 45 minutes to style without compromising the integrity of her hair. A huge time saving for us. I would highly recommend this product for use on all hair types. This is a seamless and fast process to style your hair in the comfort of your own home at a reasonable price . A gift that keeps on giving. I use this product every day and have not noticed any damage.
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
Great device at a resonable price point.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shark Smooth Style Heated Comb Straightener and Smoother Written from my wife’s point of view. The Shark Smooth Style will give you a beautiful salon smooth blowout look from dry or damp hair with very little practice. The Shark Smooth Style comes with an easy to read Quick Styling Tips card and a styling guide booklet that you need to be familiar with before your first use. Take a minute to look at the power knob as well. It has four settings with the last one for dry hair. The dry hair setting warms up the smoothing combs on the side of the Shark Smooth Style. It takes less than three minutes for the device to reach 420 degrees. With just past shoulder length, frizzy, wavy, hair it took me about five minutes to make my hair smooth - about the same amount of time I spend with the flat iron. The difference with the Shark Smooth Style is that my hair did not get stick straight or get plastered to my head. There was much more volume and body to my hair. Using the Shark Smooth Style on wet hair was equally easy and quick. On the medium heat setting it took about six minutes to completely dry my hair. I bent over and dried my hair upside down for more volume. Standing upright it still gave a good, salon looking blowout but without as much volume. There is a bit of a learning curve though. It's quite easy to smack yourself in the forehead with the smoothing combs as you're drying! Over time it becomes easier to manipulate the wand so you don't hit yourself. Unlike other drying/styling wands I've tried, this one does not come with any attachments. It is a little heavy but you get used to the weight over time. The Shark Smooth Style is a great product if you want a smooth blowout with volume.
I would recommend this to a friend - Cons mentioned:Weight
Rated 4 out of 5 stars
The total package!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark SmoothStyle is a pretty cool concept. They had a great idea to place everything from a comb, straightener, and hair dryer all in one convenient package. I must admit, this product has some decent weight to it. It definitely weighs more then the typical hair dryer or typical hair straightener does on their own. The bulk is really the only negative that I found with this product. Upon unboxing it, I plugged it in and turned it on. I was surprised at the speed at which this device heated up! It was almost instant. For those people in a hurry to get ready, this device will definitely meet the challenge! The hair dryer portion moves quite a bit of air! I must note that, per the instructions, you cannot take your hair from completely wet to completely dry. The instructions state that the user's hair should be around 70% dry prior to using the device. I also like that it has a small tip on the end that allows the user to twist it. As you twist it the cord twists at the bottoms as well so the cord does not bind up. This device definitely helps produce volume for hair, but it is better suited for longer, straight hair instead of shorter straight hair.
I would recommend this to a friend - Cons mentioned:Weight
Rated 4 out of 5 stars
A convenient combo!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought I would need something like this combo! I have my tried and tested hairdryer as well as a hair straightener that I have been using for more than a decade. I have thick and wavy hair and these are the tools I only need to get ready. I stumbled upon this combo and I thought why not try something that could potentially decrease my hair preparation time. Out of the box, my initial complaint was that this tool is a bit heavy. I waited until my hair is about 70% dry before I used the wet hair setting. I set the dryer at level 2 which has enough air coming out of the brush. The sound it makes is quite loud though, similar to a regular hairdryer which honestly I did not expect. I expected this to be a little bit quieter. I brushed through my hair, section by section, layer by layer as I have thick shoulder length hair. I like that I can style my hair as I brush them and I notice my frizzy hair gets smoother and smoother on each stroke. It took about 10 minutes to completely dry my hair. It could have been quicker if I set it to the highest level. After my hair is dry, I set it to the dry hair setting to straighten my hair. I didn't really have to do this last step as I see that my hair has less waves at this point. As expected, the straightener only took a couple of minutes to style my hair the way I wanted it. Overall, I think this could probably replace my hairdryer and straightener if I am in a rush. Other than being heavy and loud, this tool does what it supposed to and get me the hairstyle I like.
I would recommend this to a friend



























