Customer Ratings & Reviews

I followed the installation and setup instructions very carefully... but the product still leaked the cleaning fluid all over the place. It made a huge mess. If I could return this product for a refund, I would.

Can’t review because it came damaged and had to send back.

In the box you will get the device, 3 cleaning heads, instructions and even 1 bottle of shampoo and a bottle of stain booster remover to try out. The machine looks small, but it has a decent capacity for the input and output tanks. Even though it seems small, you can clean quite a few stains or even freshen up that couch or chair that the family pets sit in all the time. It comes it four pieces, the machine itself, the clean tank, dirty water tank and the stain booster tank to get those really tough stains gone. I like the nice compact shape as it makes it easy to store. It has a nice square shape and the power cord and hose wrap around the machine. I can easily put it on a shelf in the closet or garage for storing. The suction for this stain remover is really good. The machine itself is a bit loud, but that is normal for any carpet cleaner or stain remover. The three cleaning heads can tackle any stain you may have. Where you attach the cleaning heads it doubles as a mini stain eliminator tool. This allows you to get into corners of carpets and crevices in furniture. Next you have the 3.5 inch head. This is your basic everyday cleaning head. I do appreciate that it has a detachable brush. When reversed, it has rubber “hair gripping fins” so that you don’t get all that pet or human hair on the bristles. The Pet Mess Extractor Tool/head will clean up those wet accidents and captures it into a little chamber attached onto the head itself. I like this, because any pet urine will not travel through the hose itself and it keeps the machine more sanitary. The Pet Hair Extractor Tool/head is similar to the Pet Mess Tool except it is geared towards pet hair going into the chamber. This also has a filter so that the hair doesn’t go into the machine but stays in the chamber. This machine even has a “Rinse and Go/Self Wash Cycle” option on top. You simply turn the machine on, put the head onto this spot of the machine, spray water and then it sucks the water into the dirty water tank while rinsing out the heads to keep them nice and clean. When you are using the regular head, the dirty water tank also has a pet hair filter so all the pet hair goes into it instead of the tank itself. Shark thought a lot about pet owners when constructing this machine. The Shark StainStriker works great on all kinds of stains and has powerful suction to clean your carpet. It is a must have for pet owners and can also be used for people with kids and just messy people in general.

I just received my Shark Stain Striker and the next day my dog threw up on the rug. I opened the box and saw the instructions right there on the flap of the box. How fantastic! I didn't have to dig through the box to find the instructions. I followed the easy steps and filled my tanks with the eco-friendly cleaning solutions, and I was ready to go. I carried the lightweight machine straight to my spot and sprayed the solution on the stain. I was amazed by how quickly the stain broke apart and started to disappear. I hadn't even sucked it up yet. After I let it sit for about a minute, I started to suck up the stain. First pass, it was gone. I did go over it a couple times, and you couldn't even tell anything had been there. It was so easy to spray a very small area and treat just the stain. What I really liked about it was that there wasn't a ton of water soaking into my carpet. The spot was all that was damp, and I didn't have to drag a heavy machine up and down the stairs. The Shark Stain Striker is very light weight and uses hardly any solution and water to clean up a stain. I was so happy. I have had many other carpet cleaners. I always have to mix up so much solution and then felt like I have to clean the whole room. Everything was soaking wet. With the Shark Stain Striker; you can just treat the spot. It's quick and easy. I also noticed that after the clean up, I didn't notice my dogs sniffing the stain. With other stain treatments I've used, my dogs return to the stain and sometimes mark. They have not touched it. I highly recommend the Shark Stain Striker to anyone who has small animals.

The Shark StainStriker HairPro Pet has been a godsend for our household. Having an elderly cat and small children running around, our furniture and carpeting take a beating. I’ve used upholstery cleaning products before, and even just a spray and some elbow grease to clean up messes, but it has come to the point where it just wasn’t cutting it anymore. Enter the StainStriker, and Strike is does! The unit is very easy to use, instructions are clear, and it does not have a billion individual pieces like some units do. It has three removable pieces; the main input tank, the secondary input tank for cleaning fluids and the outflow tank. All of them come free easily with a swift pull and reattach just as easily. The suction is strong and the sprayer releases just the right amount of cleaner, so it doesn’t completely soak your upholstery. The used water was almost black, which shows how much dirt it truly pulls up. The couch definitely smelled fresher afterwards! The unit wraps up nice and compact, so it is easy to tuck away in our front closet. It’s much easier to use in small spaces than the large cumbersome upright models. FEATURES: · Comes with unique heads for specific stains · Length of A/C Cord, 12 feet · Length of Hose, 4.5 feet · “Hairpro” technology designed to pick up deeply embedded strands of hair · Focus is on stain removal, using dual-activated wet solutions. Comes with two sample solutions. · Clears Stubborn Odors like smoke and pet urine · Extremely high suction power · Lightweight and compact. Can be conveniently stored away for later quick access. · Has large storage tank for quickly picking up accidental spills. · 3-year Limited Warranty PROS: · Extremely high suction power. Really lifts and deep cleans whatever you’re cleaning. · Easy to deploy. CONS: - Extremely high suction power. Yes, this “PRO” can also be a “CON”. If you’re not reasonably careful, this suction and the scrubbing brushes can dislodge fibers from delicate fancy carpets and actually create a thin spot. - I wish it came with a mounting bracket of some sort, so I could mount it on the closet wall near the door instead of bending down to search for it on the cluttered floor. CONCLUSION: Unlike tedious general whole carpet cleaning, the Shark StainStriker is targeted at messes that MUST be cleaned up. It’s ALMOST fun to see the Before-During-and-After results as they occur, sort of like Pressure Washing. I’m ALMOST looking forward to pulling it out again and do some serious deep cleaning.

Will be returning product. Suction would randomly stop working and I had to turn machine off and back on to get it to work again. Paid way too much money for that.

its okay i might return it. i was more impressed with other brands. suction weak

Too many attachments and the machine was leaking the first time we used it.

Wow! Yes the Shark - StainStriker HairPro pet portable carpet vacuum is the real deal. It comes with everything needed to be used right of the box with minimal set up. All the attachments work great and will help with some pretty nasty clean ups. I removed several stains from some furniture that I had. I can almost say it left it looking like new in some areas. Of course, I also came across those stains that the only way to get rid of them are by cutting out the piece of fabric or throwing piece away. But it will help with those tough stains, and it will make it look nicer. The pet hair yeah let me tell you about that. I have two German Shepherd that i can make some nice fur pillow from them every single day and this vacuum really helps collect a ton of their hair and it does not clog up. The cleaning is very simple because you are able to just remove the tanks and take them with you to clean outside. It is very well built and the clean water tank with the cleaning solution is separate from the dirty water tank. The trigger on the handle to spray the water is very simple to control. The vacuum is really well built and will handle the dirtiest of tasks with no issues.

After having Shark vacuums for years, I thought I’d give this a try. We don’t have a lot of carpet but what we have is old. Area rugs and furniture are what’s up in our house. My first chore was an old cat barf stain that was dried into and antique chair. This machine took it out after a few swipes. Once I had half of it cleaned, I ended up cleaning the entire chair. My second chore was a coffee stain in an area rug. I was able to do a spot clean and it came out great! I’m too lazy to do the entire thing but I will. This machine is quiet and easy to use. My chair now smells fresh (kind of heavy but pleasant) and it in turn made my entire basement smell good. The small size was super easy to carry. It’s very powerful as shown by the water after-nice espresso colored. Clean up of the machine was fast and easy. Simple rinse of the tank and hose. The small size allows for storage under my sink. If I ever wanted to do a huge carpet I would have to rent a big machine, but the majority of issues are small…so this is perfect!!!!

Do NOT buy this! The suction power is not great unless I got a broken one.

::Unboxing:: Beyond the carpet cleaner (which includes a built-in head at the end of the hose), there are three separate attachment heads and two solutions bottles. The attached cord is 12 feet long. ::Design:: A lot of time and thought was put into the intuitiveness of this machine. It’s one of those items that you likely won’t have to consult the owner’s manual on as everything is pretty self explanatory and they’ve gone out of the way to guide you - i.e. the tanks are color coded to match the color of solutions bottles. The Deep Clean (purple) tank is labled to show the desired water to concentrate ratio for proper dilution of the solution (hot water usage is discouraged), while the Oxy Multiplier tank does not require dilution. The same goes for the tools. All of the pet tools are uniformly colored yellow. ::Usage:: There’s a trigger built into the head of the hose that produces a pressurized mix of the Deep Clean and Oxy solutions. The other heads can snap onto the default head and include a “Stain Eliminator” head which has a cool piece at the suction point that can be flipped from a pet hair tool to a bristle by pressing the little blue button and flipping the tool piece (the yellow side would flip inward and the bristle side is the black side). The “Pet Mess Extractor” head contains a small embedded container which captures and diverts “pet mess” so that it doesn’t get sucked all the way through the hose and into the dirty water tank which would cause you to have to clean the hose out with some kind of brush tool if the mess attached to the inside sides of the hose. Brilliant! The “Pet Hair Extractor” is similar to the last tool but has a built-in filter. There’s also a “Rinse and Go” dock where you can press most of the head attachments and rock them back and forward and it uses the pressurized mix and sucks it thru the head to clean the head/hose line. While using the cleaner on my car carpets, it did a great job of lifting out dirt (pre-warning the dirty water tank will look like the stuff nightmares are made of if you haven’t done this in a while or ever). I also used it to spot clean some areas of my apartment where I know I have spilled liquids or there are stains and it did a great job on these as well. Full transparency, these are relatively minor spots/stains and if you have years of dirt built up in your carpet, the full size upright version of this would likely be a better investment to save you time and to give you a deeper, more thorough clean. But for spot cleaning on carpets or upholstery (or in my case I used it to refresh my bedding from a minor stain from eating that day - I know, I know its a bad old habit) it gets the job done just fine. The solution also leaves a pleasant scent behind. ::Cleaning:: The machine and the heads break down nicely and easily to allow you to easily clean the tanks and the heads. The dirty water tank has a basket with a scraper tool that helps to capture and extract pet hair. There’s a filter that should be cleaned after every usage. ::Final Thoughts:: Going into the holidays, this would be an awesome gift for pet owners - it could keep you from having to wash pet beds as much and you could easily refresh them in between washes. It could also be a great gift for a car enthusiast, especially considering most of the car washes around here still require quarters for the vacuums. It could also be great to just have on hand for the occasional spills or accidents and due to the lighter size and weight (compared to a traditional upright) would allow you to quickly tackle minor stains before they set in and become more difficult to clean. I love how Shark made the Oxy it’s own thing and the Deep Clean it’s own thing. Having owned another brand that didn’t do this it forces you to choose between a fragranced clean or Oxy which makes it more expensive because you have to purchase multiple bottles (as the Oxy from this brand is not scented). It also means in the future, if Shark wanted to come out with different fragrances you could go that route, again without having to give up the Oxy element. Highly recommend this and I already know a couple of family members that may be getting one of these for Christmas this year!

The Shark Stain Striker Hair Pro Pet portable carpet is a great little carpet cleaner. This is a portable unit, designed more for spot and stain cleaning rather than whole home or even room cleaning. It comes with several different attachments, including a stain eliminator, mini stain eliminator, pet hair extractor, and pet mess extractor. The Stain Eliminator tool features a reversible scrubber that has traditional bristles on one side and a silicone hair removal tool on the other. Similarly, the mini stain eliminator tool comes with an extra silicone insert that is so small it is sure to get lost. It also includes a 12oz Deep Clean Pet Formula and 6oz Oxy Multiplier formula. The Deep Clean formula is enough for about 2 cleanings, and the Oxy Multiplier is enough for about 1 cleaning. I was very impressed with everything that is included with the cleaner. Unfortunately, there is no storage solution for any of the extra attachments. Because I don't actually have any pets, I can't speak to the specifics of pet cleaning, but I did use the cleaner for a couple of different spot stains I had around the house, as well as my main use, to clean my stairs. I was very impressed with the performance of this little cleaner. The two spot stains I had were little chocolate stains I had on an area rug that were about 24 hours old. This cleaner removed them with little effort. Next, I decided to tackle cleaning my stairs, which havent had a proper cleaning in the 4 years I've been in this house. It took me maybe 15-20 minutes total to finish all the stairs since you basically scrub each stair, but overall I was very impressed with the end result. The stairs were visibly fluffier and not matted. The dirty water bin was much dirtier than I had expected. This cleaner does a tremendous job of really sucking out that deep dirt. I wouldn't have said my stairs were really that dirty before cleaning, but seeing the dirty water bin after was eye opening. I will definitely be cleaning these stairs more often now that I have the perfect tool for the job. The other thing I didn't realize was how much hair was in the carpet. The regular bristle brush ended up pulling quite a bit of hair out of the carpet, however, because that isn't the purpose of the bristle brush, it was a bit difficult to get the hair out when I was done. Next time I'll probably stick to the silicone side. The other attachments are things I probably won't personally use, but I can see being very useful for pet owners. One is a pet hair extractor attachment, which as the name implies, helps extract pet hair. It has a separate container and filter to keep the hair from being sucked into the main unit and causing clogs. The other attachment is a pet mess extractor, which is for cleaning up "unsanitary" messes. I'm guessing poop and pee. Again, it has a separate container which is supposed to keep the mess separate from the rest of the unit so that it doesn't contaminate the hose, tank, etc. It's actually a really great design and I'm glad they thought of that, even if I personally won't use it. Overall, I am very satisfied with the Stain Striker Hair Pro Pet. While I don't personally have pets, it is still a great cleaner for spot and stair cleaning. Or even smaller jobs like automobiles. The included attachments are great if you do have pets. I would definitely recommend, not just for pet owners, but anyone looking for a good carpet cleaner for spot cleaning and other small jobs.

Thank you for the upgrade. I have the previous version and it has been a life saver with all of our pets. This upgrade is even better. For starters and my favorite feature is the pet hair extractor attachment. It can be used with or without the cleaning spray. The pet mess attachment is great as well. If you have chunks or gross pieces of whatever mess your animal makes, this is your attachment. It separates the chucks into a separate container. It also comes with a stain master attachment, which has reversible brushes. One side is a bristle and the other is rubber. They are both easy to clean. The cleaning solutions are easy to added and the tank is easy to read to ensure everything is added correctly. The dirty waste tank is easy to remove and clean as well. The filters come off for easy clean and the solid trap inside is easy to remove and clean as well. On the older model, I had a hard time storing the wand as the hose was just a little too short and it kept the hose from sliding into the storage area. This model seems to have corrected that. The noise level isn’t much different than a regular vacuum but this thing has great suction power. Overall, it a great machine and does a great job in cleaning upolstry and carpet/rugs.

Must have for pet owners!!! I have 4 dogs and 2 cats and one is still being house trained and my one cat is a senior and she has quite a few accidents so this machine comes in handy to make sure all accidents are cleaned - disinfected and sanitized! Keeps the house smelling fresh, when people come over they are impressed and say that your house doesn’t smell like you have any pets living here. I have been looking for a quick go to carpet, fabric cleaner just for maintenance and quick clean ups and Shark delivered. I love how easy the machine is to set up just fill with the cleaning liquid to the line and add water depending on the level of cleaning needed. Extra tough stains or extra cleaning I fill the tank to the max and went over the area two to three times. I was amazed with how dirty the liquid is indicating that it’s doing its job with cleaning the rug, furniture or pet bed. The unit comes with start solutions one oxy detergent and one deep clean pet. Both smell really fresh and always leaves the room smelling sanitized. The multiple tools are great to choose from depending on the surface and type of cleaning needed. What is also great is that it picks up the hair and prevents it from clogging the machine. One of the other great things shark thought of is cleaning the tubing and brush after use so it the dirt doesn’t stay in the tubing and end up stinking. Genius! Calling all pet owners and people with messy kid this is a must have for your household.

Doesn't work. Would not recommend. Purchased a dud.

I have pets, a dog (labrador) and a cat (domestic short hair). They're both getting on in years and our lab is now an indoor dog. The downside is both of them are now prone to the occasional digestive or stomach problem. End result. Messes and stains. This is not helped by the white/beige carpet in our home. This makes the perfect candidate for the Shark Stain Striker Pro. In the box. - Shark Stain Striker Pro Portable (Model PX250) - Various Tools (Hair Extractor, Mess Extractor, Stain Eleminator) - Trial Sizes of 1x Deep Clean and 1x Oxy Multiplier Formula - Instruction Material I also want to note this has a 3 year warranty. Which is impressive. Initial Thoughts Out of the box, the Shark StainStriker is compact. This is truly a portable spot cleaner. It's about the size of a large InstaPot. It's lightweight, has a sturdy carry handle and has a retro-future vibe with the neon aqua/grey/bronze color scheme. The unit packs mostly well, the vacuum/water tube wraps neatly around the StainStriker, the power cord hangs up nicely, and the main nozzle clips in well - but there's no convenient storage option for all the various brush heads. I guess that's a trade off when it comes to keeping things portable. Setup and Use There's no need for an app. The included instructions are straight forward. What does stand out is that the Shark Stain Striker has 2 tanks for cleaning fluid. The first tank is the "CarpetXpert" tank. This is mostly filled with water then topped off with the included Deep Clean fluid. It probably uses, by my estimates, about 1/3 of the included trial bottle to top off the tank. The second tank is the "StainStriker" tank and it is filled with the Oxy Multiplier fluid. This used the entire included bottle. If you buy the Shark StainStriker, I would recommend you get a bottle of Oxy Multiplier at the same time - so you have a spare for the next use. Using the Stain Striker HairPro My cat didn't disappoint, while my partner and I were out, we came home to a "present" of food and hairball vomit on the carpet. Ugh. I cleaned off main solid mess using a paper towel then put the StainStriker to work. First, it's not loud, which was a nice surprise - last thing you want to do is scare your pets into making more mess. Haha. The StainStriker doesn't soak the carpet and there's a spot spray trigger in the handle to release more cleaner. For some reason, every time I used the spray trigger it sprayed but also leaked over my hand. I tried different positions, removing and re-attaching the Stain Elminator attachment - but there was still a drip/leak every time I used the spray. If you have sensitive skin, this may be frustrating and seems like a design issue. It did also lift hair out of the carpet - was surprised how much hair was there that a simple supermarket spray cleaning and wipe clean would never have revealed. What I will say is the cleaning of a spot on the carpet revealed that I need to clean my entire carpet with the Stain Striker Pro - making me wish I had an upright model or an upright attachment. Shark Stain Striker Portable Cleaning I am no posting a before/after photo because the before is gross. ugh. But in my tests, the Stain Striker Pro does remove stains. It also showed me just how dirty my carpet was - as the color of the water in the waste tank. The Stain Striker doesn't overly wet your carpet and my carpet was only mildly damp after the clean. The portable size means you could easily use it on upholstery but make sure to spot test first. Post Use Clean Up Cleaning the Shark Stain Striker Pro post use is easy. You clean the tube using the unit itself. The separate wastewater tank has a hair filter, so you can dump the water down the drain and put hair in the trash. This means you can keep the unit primed and ready to use (with cleaning fluid) for the next spot stain emergency. Which is nice and well thought out. Final Thoughts I've thought a lot about how to rate the Shark Stain Striker Pro. As a portable unit, it's great and lightweight. Except for the leak I experienced with the sprayer. I do wish that there was some way to clip or easily store all of the useful included attachments. I like that you can keep the Shark StainStriker ready to go when you need it. But I am erring more towards a 3 than a 4, because as much as I love portability, I find it also means you need to make compromises - great for spot stains, but cleaning spot stains reveals bigger cleaning needs. If Shark sold or included an extension handle so you could do a small area clean, I think this would be perfect. But I can't help think that maybe an upright model may be better. That all said, if you had a puppy and were in the middle of toilet training, then I would recommend the StainStriker in a heartbeat. Final thoughts. If you want a portable Stain cleaner system for pet messes, this is great but if you think you will find yourself wanting to clean beyond the "spot" when you discover how dirty your carpets are - it may make more sense to get one of Shark's upright models.

Our carpet has seen a decade of multiple pets, a great many were senior animals with failing organs, weak bladders and intolerance for our long days at work. Time and our beloved furbabies have taken their toll on our poor carpet. Numerous shampooing sessions have helped but there is still spots that require cleaning between the deep shampooing. There's a dinginess that I've been worried that we could never resolve without replacement. That being said we've received the Shark - StainStriker HairPro Pet Portable Carpet, Area Rug, & Upholstry cleaner for pets. I really like all the available attachments for different situations. I still need to learn which is best for certain situations, but one has its own mini holding tank for those situations where you don't want what it is picking up traveling through the tubing. For the first attempt, I picked two dark spots in our hallway that nothing else has touched. These were older dry stains that I used the spray I was supposed to let it sit for a while and then scrub, but I didn't wait. I scrubbed and sucked it up immediately. The next day, these two spots seem to be the cleanest spots in the hallway. It's pretty exciting! I've now continued through the living room hitting the worst of the worst stains and each looks fantastic as it dries. I can't wait to see what the floor looks like when I get through them all! I have mostly used the stain eliminator tool since I haven't cleaned a fresh pet mess. I LOVE LOVE LOVE the built in tool cleaner. It's ingenious and one of the best parts of this system because cleaning tools used to be the worst part of cleaning floors. Another favorite is the twin cleansers that are meant to be used together. The combination is amazing and a real star in this show. I may just have to find a full size carpet cleaner that does as well as this StainStriker. I also like the QR code on the unit for training videos. What a neat idea for those that prefer video to printed instructions! This system is fantastic and I'm so happy to have it! I absolutely recommend this unit to anyone.

The Shark StainStriker HairPro Pet is a small, corded wet vacuum designed for removing stains in small areas. I recommend reading the manual before trying to use this vacuum, then read it again. The wet vacuum comes with four cleaning brushes, ranging up to seven inches. It was handy to use on the stairs landing, to get into small places, and picked up a lot of dirt. I also used it in a high traffic area in my home office before setting down a new floor protector for an office chair. I had to go over the areas several times. Though the StainStriker picked up lots of dirt, the carpet still did not look clean when dried. The vacuum was not strong enough to pick up most of the water on the carpet. I left a fan on in one area and let the other area dry without a fan. It took several hours for the carpet in the room without the fan to dry. This is clearly a spot cleaner, as designed. It took significant time and effort to clean the landing on the stairs and a 3 x 4-foot area in the office. The self-cleaning feature is a plus. When done cleaning, place the tool end of the hose on the unit and press down. The StainStriker rinses and vacuums the hose, and the dirty water goes into the collection tank. This vacuum picked up pet hair, as well as dirt. You could use it for small spills, as long as the material is something that should go into the tank. You should not vacuum up eggs, tomato sauce, sugary or sticky foods and liquids. Pros: Small package. Vacuum hose and cord wrap neatly and compactly. Variety of cleaning tips in a range of sizes. Easy to operate. Self-cleaning feature. Cleaning solutions are color-coded to the appropriate tanks. Cons: Must use only Shark cleaning solutions. Corded unit limits where you can use it. Must clean area several times. No storage for extra cleaning brushes. Carpet took several hours to dry after cleaning.

I have an older dog who sometimes has accidents and also have a lot friends who bring their younger kids to the house when they visit so spills and messes occur fairly frequently. While I have an upright carpet cleaner, it is sometimes unwieldy or completely unusable in the places where messes happen so I was looking for a portable solution when I came across the Stain Striker and decided to give it a try as I have had good luck with other Shark products in the past. I was a little overwhelmed when I opened the box because of the large number of parts and attachments, but after looking through the manual briefly, I was quickly able to figure everything out with relative ease. It was nice to get a sample bottle of cleaning solution and oxy boost in the box. Setup is easy and straightforward and I was cleaning within 15 minutes of opening the box. Because it is so portable, I have been able to use it on my stairs, furniture, area rugs, and even the cushions on my patio furniture. It has done a wonderful job of taking care of stains which I had not had luck cleaning with other methods before. Clean up of the unit is as easy as using it which is quite nice. It is compact enough for easy storage and the built-in cord wrap, hose wrap, and clip to hang the large handle on are nice touches which also make transporting it simple. After using it a few times, I find myself looking for more things to clean because it does such a great job.