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Customer Ratings & Reviews

Your price for this item is $419.90
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 699 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the Stratos MultiFLEX Cordless Stick Vacuum's strong suction power, ease of use, and lightweight design as major advantages. Many are pleased with its overall performance and carpet cleaning capabilities, with some appreciating the odor neutralizer and convenient storage. However, some customers express concerns about the battery life, while others feel the price could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 699 reviews
  • Rated 5 out of 5 stars

    High tech vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old shark navigator finally died so I needed a new vacuum. After a lot of research I looked at this one and the wired option. The cordless works great! The canister is a little small since I have a Shiba Inu that sheds a lot. Besides that everything is great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Works amazing. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit for cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First great price. Secondly, ordered using phone, talked to an agent at nearly their closing time, she took the time to insure that everything was ready for a morning pick up. Thirdly the pickup in the morning was very quick and easy. Lastly this vacuum works great, powerful, versatile and the dust collection system is very friendly. I told my granddaughter about it, she bought one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vaccum I have ever bought. Still works like new and has been used to pick up the worst messes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is much quieter than our other vacuum. It also is much easier to use and lighter. Attaching the different ends is quick and easy. The only wish i have is that they would have included a wall bracket for the extras.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice vacuum a little heavy but does a great job on cleaning floors & carpets .

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    powerfull

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this machine its powerfull and smart just what we needed for hard floors.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Love this vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great cordless vacuum! It’s very powerful & holds a long charge

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not too bad but…

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery could be better, also it gets full quickly. Good if you’re doing one or two rooms. Plus it could have a couple more attachments for the price.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with the performance and attachments. We'll absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Powerful and flexible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up dust and pet hair easily, and the flexible handle is a game changer. Battery lasts long enough for a full clean. Plus I love the little scent cartridge they include. Leaves the house smelling clean as I vacuum

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice upgrade from an older model

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deoderizer is a nice new feature. Loce my shark vacuums.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Brilliant !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Great suction power . I was between this and the Dyson . I went with this one to save a few bucks and let me tell you I’m very happy with it .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Shark is the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark for life. So so happy I switched from Bissell to Shark. Never going back.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! Sometimes wish the charge lasted longer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I am now in love with a Shark!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucks up so much dust I rarely need to wet mop my hard floors. I suggest a second battery pack if you have a large home. I purchased the pet hair brush attachment for my sofa. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clean's my house fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on hardwood and carpet. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, recipient loves it. Does everything as advertised

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great on hardwood

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily use on hardwood floor. Can't be used on carpet or thick area rugs whichbis disappointing. Battery also doesn’t last long enough to cover cleaning large apartments or multi floor homes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets clogged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t handle dog hair well. It gets clogged every time and we only have one dog

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for sharing your experience with the Stratos MultiFLEX Cordless. We’re sorry to hear that it gets clogged frequently while cleaning dog hair, and we understand how frustrating that can be. Please check for any blockages in the hose, brushroll, and dust cup to ensure proper airflow. If you’re still experiencing issues after clearing any clogs, please give us a call at 1-855-427-5127, and our team will assist you with troubleshooting. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind regards,
      Shark Clean

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    New vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact vacuum. Seems to be powerful enough. Battery power doesn’t last very long. It should came with 2 batteries. We tried to order another one, but they are out of stock!!!!

    I would recommend this to a friend