Customer Ratings & Reviews

Excellent deals on best buy with good customer support . Happy with all the product quality and performance

Love love love this vacuum it is the best cordless vac I’ve ever owned! Simple and easy to handle from carpet to wood floors!

This review is because of Shark Warranty. The product is good. I have no complaints about how it works. I have had this vacuum for a little under a year. The motor has went out in it. I called the warranty for Shark, not best buy. This is not on Best Buy. I spoke with the customer service rep. We went through troubleshooting. They determined that the head unit needed replacing. Unfortunately it is on back order and will take 2-4 weeks. Not happy about that, but I understand. What got me was even though the unit is under warranty. I have to pay for the shipping charges. So BEWARE OF SHIPPING CHARGES FOR WARRANTIED PRODUCTS!!! I did tell them I do not feel that is right to have to pay shipping on a warranty. They explained the the unit is covered but not the shipping. The did in the end agree to not charged shipping, but it would only be this one time. So if I have any other issues I would be charged.

I have only had this a short time but it does well at picking up dust and dirt. It has amazing battery life and is easy to use.

This is a perfect vacuum, cleans hardwood and carpet like a pro. I would highly recommend it.

The sales fella was spot on - the vacuum is fantastic!

Picks up better than I thought it would. Very easy to empty. I like how it folds so you can get underneath couch and chairs and bed. Smells good while you’re vacuuming too.

I love that this vacuum can practically go entirely flat to reach hard to get to spots and under furniture. The odor eliminator feature is also a plus.

Works better than more expensive competitors. Tried similar products above and below the range and this is the sweet spot!

Works great! Cleans all the nooks and crannys and easy to carry upstairs

We love it so far! We have both carpet and wooden floors, and our shark works well on both. We’ve also used the small part to vacuum our car and it works just great. Charging the full battery doesn’t take long. I do wish it came with a stand however to be able to put it away nicely,

The best vacuum I have owned so far. Shark never misses with their products

This beats the Dyson by far! The battery runs much longer and I love the variable speeds! The power is great.

I have had this vacuum for about a year and a half now. The convenience of a stick vacuum is great and the fact that it stores small is nice. However, the piece that folds/bends has broken twice now.. and while calling “support” the piece is not covered under warranty. So $40 for the piece, for it to break again. Battery life is okay, and it charges relatively quickly. I’ve had to clean pet hair out of the roller a lot.. it sticks and prevents it from rolling. I’ve also had the straight piece get completely clogged and had to clear that out. Overall, it’s fine. But I expected more.

Performance is nice. The battery life isn't the best. I got the mid joint of the wand broken in three weeks which makes it bend or straighten. The vacuum is not returnable by now and I have to deal with Shark to solve this issue. The vacuum isn't usable until I get it fixed.

Essy to use really great power. Price was good. Love not having to plug and unplug in each room.

First owner of a cordless vacuum. I did not realize the battery needs charged frequently. Now I know it is not a deterrent, just an adjustment.

We’ve had Shark as our last 2 vacuums and they both have been great. This has been no exception for a cordless the suction is incredible and great battery

Easy to use, holds a 60 min. charge no cord to deal with. The floors are vacuumed much more frequently with less dust in the house.

Great vacuum! Good for little or big spaces. The clean feature is amazing you can feel the suction adjust base on the dirt in the area.