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Customer Ratings & Reviews

Your price for this item is $419.90
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 701 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the Stratos MultiFLEX Cordless Stick Vacuum's strong suction power, ease of use, and lightweight design as major advantages. Many are pleased with its overall performance and carpet cleaning capabilities, with some appreciating the odor neutralizer and convenient storage. However, some customers express concerns about the battery life, while others feel the price could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 701 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love my new vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It cleans very well and it’s also quiet. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she absolutely loves it she goes around vacuuming everything now lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my vacuum so far. I did a lot of research and decided on the Stratos due to run time, the brushes, and the price. Best Buy delivered when they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cordless vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum in my opinion. Durable maneuverable equipped with many functions smells amazing also the runtime on its battery amazing easily assembled and easily to put away and also easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    SHARK VACUUM

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum for the house, we use it everyday, love how clean leave the floor

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early and a great price, no deception in the description, this thing is so awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and very functional very easy to assemble and use works like a champ!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Shark Cordless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless Shark vacuum cleaner had much more power than I expected. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in January 2024 and worked great when new. Amazing suction power which is better than any Dyson. However it’s 10 months out and it’s already starting to not pick up very well and the motor has a burning smell. I have hardwood floors throughout and a golden retriever who sheds a lot. For the price it wasn’t worth it as it didn’t even last a year.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your IZ862H and it is not picking up anymore. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works very well on wood floors and rugs. Picks up pet hair very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cleaning product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this small but mighty vacuum, and have many of the shark family products. Work as they say, and are durable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Weak battery life makes this an expensive mistake

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weak battery life dooms an otherwise fine stick vac. We have a mix of LVP, hardwood, and low-pile carpets. 30 minutes is really an average time for this battery to last and it is only 4 months old. I don’t think we ever got more than 40 minutes out of it. It’s a big disappointment.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Stephie,

      We appreciate your feedback on the Shark Stratos MultiFlex Cordless Stick Vacuum and understand how frustrating it is when battery life doesn’t meet expectations, especially when you’re using it across multiple surfaces.

      Runtime can vary depending on the suction mode, floor type, and attachments used. To maximize battery life, using Eco mode for hard floors and ensuring the battery is fully charged before each use may help. If your battery is significantly underperforming after just four months, our support team would be happy to assist with troubleshooting or warranty options.

      Please reach out to us at 1-855-427-5127, and we’d be glad to help.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    next level performance and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy with our purchase, this vacuum has exceeded expectations - described by my family as "next level". excellent value compared to the dyson that this replaces

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, has a nice array of attachments and is not heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Nice unit...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality... Strong power, battery long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best vacuum I ever had.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont hesitate buy this product. I thought about it more months and I am glad I finally made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than the Dyson.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome. The flex capabilities really come in handy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Noise level

    Rated 2 out of 5 stars

    Bad choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very loud, battery does not last , and the little cup does not smell at all!, Also super heavy ….

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear that you aren't happy with your Stratos. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy use.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed t get a cordless vacuum for every day use. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient and affordable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is good for the price point, has a bunch of attachments that make cleaning up easy

    I would recommend this to a friend