Customer Ratings & Reviews
- Model:
- IZ862H
- SKU:
- 10772919
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Stratos MultiFLEX Cordless Stick Vacuum's strong suction power, ease of use, and lightweight design as major advantages. Many are pleased with its overall performance and carpet cleaning capabilities, with some appreciating the odor neutralizer and convenient storage. However, some customers express concerns about the battery life, while others feel the price could be more competitive.
This summary was generated by AI based on customer reviews.
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best bang for your buck vacuum. We have multiple dogs that shed and a baby that makes plenty of messes. Very durable and the battery is long lasting
I would recommend this to a friendNice cordless vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little complex to learn the set up and tear down for cleaning filters, etc, but once you know how, this cordless vacuum does a great job on hardwood and carpet. runs 30-40 minutes easy, depending upon which level of suction you choose.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses all the time. When I use it it just pick everything up easy to charge easy to maneuver. Great vacuum. Love it
I would recommend this to a friend- Cons mentioned:Battery life
Shark’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It receives the garbage very well but the battery is barely enough to clean my apartment. And it's too expensive for the battery to be so bad.
No, I would not recommend this to a friend - Pros mentioned:Suction power
Okay for people who just vacuum dirt and dust
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. It won’t pick up anything larger than dirt. I have to stop constantly to unclog it or take out whatever it has sucked up that won’t go through. Idk- maybe it’s great for people who never have things like leaves, price tags, or a stray bread bag tie on their floor. It does have powerful suction but it sucks up all kinds of things it can’t handle.
No, I would not recommend this to a friend Great vacuum but not for pet owners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great item if you don’t have any pets especially cats with their cardboard toys.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for your feedback on the Shark Stratos MultiFlex Cordless Stick Vacuum. We're glad to hear you find it to be a great option, though we understand it may not be ideal in homes with pets and materials like cardboard.
Your insight is appreciated and will be shared with our team as we continue to refine our products. If you’d like recommendations tailored to homes with pets or need any assistance, please contact us at 1-855-427-5127.
Kind regards,
Shark Clean
- Cons mentioned:Battery life
Great vacuum/ Horrible battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only giving 3 stars due to how quick the battery dies. Even on eco mode the vacuum dies quickly.
I would recommend this to a friend shark vacuum evaluation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working great except now speeds up on it's own and doesn't slow down without change to normal operation .
I would recommend this to a friendBest sweeper ever.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m telling you what, after our last shark had broken after many years of abuse, we had to get the new equivalent. The amount of dust and hair this vacuum pulled out of our carpet was amazing… and gross.
I would recommend this to a friendGood solid handheld vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall vacuum. Like the power button feature that doesn’t require to be held down when using. A little heavier than a Dyson. Nice foldinf feature for storage.
I would recommend this to a frienddo not waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.get a different vacuum. this thing is terrible. clogs very easily we only have 1 dog and 1 cat and this thing doesnt stand a chance. had to go with an old school corded shark works worlds better.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Matthew, thank you for your review. We’re disappointed to hear about your experience, especially since you mentioned that the vacuum clogs very easily, even with just one dog and one cat, and that you ultimately had to switch to an old‑school corded Shark because it worked so much better. This isn’t the experience we want our customers to have, and it definitely sounds like a very frustrating situation. We completely understand how upsetting this must be, and we’re eager to help. Please contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. Kind regards, Shark Clean
- Cons mentioned:Battery life
Not a good value. Battery issues.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tiny bin fills in less than 5 mins of use, battery depletes very quickly even when used on eco mode, difficult to clean the bin thoroughly, unit gets very dusty from debris leaking past seals, etc. Battery stopped charging to 100% after 4 months of very little use. I do not recommend this.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Stratos MultiFLEX Cordless Stick Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Great vacuum
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum highly recommended to anyone especially with pets
I would recommend this to a friendExcellent performance super quite.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not believe such a small vacuum done such a good job. Also this is so quiet. Our dog used to bark excessively at the vacuum, but now there is no barking at all!!
I would recommend this to a friendBetter than dyson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this vacuum is amazing. I have been using the cordless Dysons for 4 years but they always kept breaking. This has more power. Best part is you don't have to constantly pull dog hair on the rollers. Now I am just hoping it lasts!
I would recommend this to a friend- Cons mentioned:Battery life
Tratos
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last long enough to finish vacuum… other than that is good
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Stratos MultiFLEX Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Breaks in multiple ways.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this vacuum for less than a year. At first, it was fine. Then over time, the power button stops working and is very finicky. Then the plastic hinge that folds the vacuum to allow it to stand for charging also snapped. This product doesn’t hold up overtime and I would not buy it again.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, thank you for your review. We’re disappointed to hear about your experience with the Shark IZ862H. You mentioned that after less than a year, the power button became finicky and eventually stopped working, and the plastic hinge that folds the vacuum for charging also snapped. This isn’t the experience we want our customers to have, and it seems like a very frustrating situation. We understand how frustrating this must be, and we’re eager to help. Please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. Kind regards, Shark Clean NA
Shark Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.True upgrade coming from the tineco. The suction for a battery powered vacuum is truly superb. It can be alittle cumbsome at times but all in all excellent vacuum.
I would recommend this to a friend- Cons mentioned:Battery life
Bad experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this. Charge dies in 2-3 mintues. Does not have a strong vacuum. We do not have pets and we do not have carpets. Still useless..
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Ismail,
Thank you for taking the time to leave a review.
We sincerely apologize for your experience with your Stratos cordless vacuum, and your concerns regarding its battery and suction performance leading to your decision to consider returning it are totally understandable. We’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this.
Kind regards,
Shark Clean
- Cons mentioned:Battery life
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works great battery life is terrible wish it came with extra battery
I would recommend this to a friend