Customer Ratings & Reviews
- Model:
- IZ862H
- SKU:
- 10772919
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Stratos MultiFLEX Cordless Stick Vacuum's strong suction power, ease of use, and lightweight design as major advantages. Many are pleased with its overall performance and carpet cleaning capabilities, with some appreciating the odor neutralizer and convenient storage. However, some customers express concerns about the battery life, while others feel the price could be more competitive.
This summary was generated by AI based on customer reviews.
Great product!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses this one everyday and really enjoys this product. Happy wife happy life lol
I would recommend this to a friendGreat portable vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable vacuum. Not too loud. We use it in our van and is compact for under seat storage.
I would recommend this to a friend
Best vacuum
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum I’ve owned so far. I owned a Dyson and it constantly go plugged up. The fresh scent is amazing would recommend to everyone
I would recommend this to a friend- Cons mentioned:Battery life, Dustbin size
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked decent,but have a very very small tank on it, if you have a larger house with kids and dogs this isn’t the vacuum for you.Battery life was ok but i would have to charge in the middle of my room and my kids.Back to corded for us!
No, I would not recommend this to a friend Cordless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good vacuum for the size! Easy to store in minimal space as my daughter has it for her apartment.
I would recommend this to a friendThe beast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beast! Stronger machine! Clean perfectly! The hurricane
I would recommend this to a friend- Cons mentioned:Battery life
Very poor battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this vacuum and I do like most things. However, the biggest downfall is the battery. We have a small house, less than 1000 sf, and no carpet and just a few area rugs. The battery is depleted before I can finish cleaning using Eco Mode. It cleans well for the most part and is easy to use and get under beds etc. but having to recharge before cleaning our small house is ridiculous. Cannot locate a place to buy a spare battery. The Shark website shows that they sell one but it has been out of stock for months. I dread using it knowing that I will not be able to complete the job. If the battery was better or if I could get a spare then my rating would have been a 4
No, I would not recommend this to a friend - Pros mentioned:Carpet cleaning
Lacking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for carpet. Not the greatest on hardwood and stairs.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Battery life awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life awful, should have spent more to replace my Dyson cordless.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
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||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to maneuver..................................
I would recommend this to a friendGreat battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum better battery life than expected. I think is better than dyson
I would recommend this to a friendShark!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this store! Great customer service. Shark has amazing products.
I would recommend this to a friendGreat vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First vacuum we've ever had that didn't get dog hair trapped around the brush roller. Works great.
I would recommend this to a friendVacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great great good and happy also long lasting products
I would recommend this to a friend- Cons mentioned:Noise level
Not very impressed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all with this Shark product. I had previously owned another shark vacuum so it was easy to buy this. Boy was I wrong, worked good for the first 6 months, then started to become increasingly noisy. Eventually it just stopped working, completely dead.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
We appreciate you sharing your feedback with us. We're really sorry to learn that your Shark has begun making noise and is currently not functioning. Please give our team a call at 1-855-427-5127, and we’ll gladly assist you in resolving this issue and getting your unit back to optimal performance.
Best wishes,
Shark Clean.
Good product, but weird resting position.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, hard to get used to the resting position when is not in use, but everything else works great.
I would recommend this to a friendGood vacuum when it works
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good vacuum cleaner, but the cordless stick broke at the joint when folding. Can’t recommend due to poor reliability.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the cord on your IZ862H broke. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Shark Clean
Shark Stratos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this!!!! Best one i have ever bought!!! Will definitely buy Shark over the other brands!
I would recommend this to a friendShark vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This shark vacuum is so awesome i hv 13 yr old 1 that still works very good decided to buy me new one
I would recommend this to a friendMotor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor sounds weak does not rev up when needed. Not what I expected
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Christine, Thank you for taking the time to leave a review on our product. This isn’t our usual standard and we acknowledge how frustrating this must be. We sincerely apologize for this experience. Based on the power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. They are available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. Looking forward to hearing from you. Kind regards, Shark Clean