Customer Ratings & Reviews
- Model:
- IZ862H
- SKU:
- 10772919
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Stratos MultiFLEX Cordless Stick Vacuum highly for its strong suction, ease of use, and lightweight design, with many appreciating its overall performance and effectiveness on carpets. The odor neutralizer and convenient storage are also well-received features. However, some customers express concerns about the battery life. A few customers feel that the price could be more affordable, and some have noted the noise level and dustbin size as potential drawbacks.
This summary was generated by AI based on customer reviews.
Smells nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Shark vacumm works wonderful and smells so nice. No more hair clogs. Would recommend and buy again!
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had one of this brand but I am so happy with the product that I would buy it again without hesitation
I would recommend this to a friendShark does not disappoint.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and picks up the pet hfur very easily. Love the auto adjust, save battery life for longer use.
I would recommend this to a friendExcellent purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my tile floors and it works great. Especially for constant messes from having two large indoor dogs!
I would recommend this to a friendLove it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing but have to clean out wheels from dog hair
I would recommend this to a friend- Cons mentioned:Battery life
Bad experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this. Charge dies in 2-3 mintues. Does not have a strong vacuum. We do not have pets and we do not have carpets. Still useless..
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Ismail,
Thank you for taking the time to leave a review.
We sincerely apologize for your experience with your Stratos cordless vacuum, and your concerns regarding its battery and suction performance leading to your decision to consider returning it are totally understandable. We’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this.
Kind regards,
Shark Clean
10⭐⭐⭐
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing as good as my stratos upright. Picks up in the corners and the battery lasts close to an hour
I would recommend this to a friend- Cons mentioned:Battery life, Dustbin size
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked decent,but have a very very small tank on it, if you have a larger house with kids and dogs this isn’t the vacuum for you.Battery life was ok but i would have to charge in the middle of my room and my kids.Back to corded for us!
No, I would not recommend this to a friend Great portable vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable vacuum. Not too loud. We use it in our van and is compact for under seat storage.
I would recommend this to a friendPoor quality vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible vacuum and started to malfunction 8 months after purchase. The manufacturer solution was to send a few replacement parts which made the vacuum perform worse. The quality is very poor and these vacuums are only built to last 1-2 years.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Nolan,
We’re sorry to hear your Stratos MultiFLEX started to malfunction after eight months, and that the replacement parts didn’t resolve the issue. We understand how frustrating this situation must be. Please give us a call at 1-855-427-5127 so we can help get this sorted out for you. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
Best vacuum
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum I’ve owned so far. I owned a Dyson and it constantly go plugged up. The fresh scent is amazing would recommend to everyone
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job of cleaning up small messes and to vacuum my hardwood floors.
I would recommend this to a friendGreat product!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses this one everyday and really enjoys this product. Happy wife happy life lol
I would recommend this to a friendCordless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good vacuum for the size! Easy to store in minimal space as my daughter has it for her apartment.
I would recommend this to a friend- Cons mentioned:Battery life
Very poor battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this vacuum and I do like most things. However, the biggest downfall is the battery. We have a small house, less than 1000 sf, and no carpet and just a few area rugs. The battery is depleted before I can finish cleaning using Eco Mode. It cleans well for the most part and is easy to use and get under beds etc. but having to recharge before cleaning our small house is ridiculous. Cannot locate a place to buy a spare battery. The Shark website shows that they sell one but it has been out of stock for months. I dread using it knowing that I will not be able to complete the job. If the battery was better or if I could get a spare then my rating would have been a 4
No, I would not recommend this to a friend - Pros mentioned:Carpet cleaning
Lacking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for carpet. Not the greatest on hardwood and stairs.
No, I would not recommend this to a friend The beast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beast! Stronger machine! Clean perfectly! The hurricane
I would recommend this to a friendBreaks in multiple ways.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this vacuum for less than a year. At first, it was fine. Then over time, the power button stops working and is very finicky. Then the plastic hinge that folds the vacuum to allow it to stand for charging also snapped. This product doesn’t hold up overtime and I would not buy it again.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, thank you for your review. We’re disappointed to hear about your experience with the Shark IZ862H. You mentioned that after less than a year, the power button became finicky and eventually stopped working, and the plastic hinge that folds the vacuum for charging also snapped. This isn’t the experience we want our customers to have, and it seems like a very frustrating situation. We understand how frustrating this must be, and we’re eager to help. Please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. Kind regards, Shark Clean NA
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First vacuum we've ever had that didn't get dog hair trapped around the brush roller. Works great.
I would recommend this to a friendGood product, but weird resting position.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, hard to get used to the resting position when is not in use, but everything else works great.
I would recommend this to a friend