Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • The image features a Shark vacuum cleaner with a purple handle and a purple brush. The vacuum is shown in various stages of assembly, including a close-up view of the brush and a side view of the vacuum. The image also includes a timer, which indicates the time spent cleaning.
  • 9010 NAOSL NEUTRALIZER ODOR RON
  • CLEAN SENSE IQ STRATOS Senses the dirt you can't see & automatically boosts power. Up to 50% BETTER DIRT PICKUP* vs. Shark Stratos- Cordless in ECO mode.
  • Shark CLEANSENSE IQ duo clean POWERFINS HAIRPRO Clean Sense IQ Detects dirt you can't see and automatically boosts power.
  • duo clean POWERFINS HAIRPRO Powerful hair pickup performance Fine Dust Large Piles Embedded Dirt PowerFins Nonstop contact on carpets & floors. Soft Roller Pulls in all particles & gives a polished look to floors.
  • Ultra-powerful suction power HyperVelocity Plus delivers accelerated suction for powerful pickup.
  • Included accessories: Duster Crevice Tool - Anti-Allergen Dusting Brush
  • P COO - I Shark 1 1. 9 Anti-Allergen Complete Seal with True HPA Filtration Captures and traps 99.9% of dust and allergens. *Based on ASTM F1977 down to 3 microns.
  • Odor Neutralizer Technology + Shark Odor Neutralizer Guards against bad odors inside your vacuum for a fresh-smelling home.
  • Extended reach & compact storage MultiFLEX technology allows you to bend the wand to clean under furniture or fold it over for compact, freestanding storage.
  • Shark Bark FE Up to 60 minutes of runtime* Removable battery can charge anywhere in your home, delivering up to 60 minutes of runtime. *Measured at the hand vac in ECO mode.
  • Shark Never touch the mess Easy-empty XL dust cup ejects debris in seconds.
  • The text on the image is: "Tin EETPOWERFINS CEY X Front."
  • Get to know the Shark Stratos Cordless 101 LED display, which features real-time readouts on runtime, cleaning mode, maintenance, and more. The MultiFLEX* wand allows you to bend the wand to clean under furniture or fold it over for compact, freestanding storage. The Shark XL dust cup can be emptied in seconds without ever having to touch the mess. The LED headlights illuminate hidden debris around your home. The STRATOS Clean Sense IQ detects the dirt you can't see and automatically boosts power, while the lights on the nozzle indicate when floors are clean. The Odor Neutralizer Technology guards against bad odors inside your vacuum for 5 fresher-smelling home. The "Compared to Shark Stratos" without Odor Neutralizer Technology is also available. The self-cleaning brushroll provides powerful pet hair pickup with no hair wrap, while the DuoClean PowerFins HairPro system digs deep into carpets, directly engages hard floors, and picks up dirt, debris, and hair in every pass, delivering powerful hair pickup.
  • What's in the box: Shark Duster Crevice Tool, Anti-Allergen Dusting Brush.
  • Product Video video 0 minutes 59 seconds
  • Shark Cordless Stratos Vacuum Overview video 0 minutes 29 seconds
  • Shark Stratos Cordless Clean Sense IQ Trailer Video video 0 minutes 59 seconds

Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

Model:
IZ862H
SKU:
10772919
Highly rated by customers for:
Your price for this item is $419.90
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 701 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the Stratos MultiFLEX Cordless Stick Vacuum's strong suction power, ease of use, and lightweight design as major advantages. Many are pleased with its overall performance and carpet cleaning capabilities, with some appreciating the odor neutralizer and convenient storage. However, some customers express concerns about the battery life, while others feel the price could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 701 reviews

  • Great vacuum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Good battery life too. Not what i expected.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Shark Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing unit. As it said, no dog hair gets tangled.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Good value

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this return is good value, no get this sorry

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Very Disappointing does not hold charge.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Disappointing, I really wanted to like this vacuum. Says it can run 1hr on a full charge. We unboxed, charged unit fully and started vacuuming. Within 10 minutes it went from 100% to 40% charge by 20 minutes it was 10% charge. There is no way this can run 1hr. You are lucky if you can get 3 or 4 rooms vacuumed before needing to recharge again. We returned it and will look for another cordless option in the future.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    No, I would not recommend this to a friend

  • Great vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, better than vertex duoclean cordless

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Great for my needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and convenient. Easy to maneuver through small spaces.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Stratos stick vacum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Stratos stick vacuum easy to maneuver, great pick up.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Quality does NOT match price point; avoid!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum literally broke within a week of use vacuuming a bit of rock salt from my trunk. For the price, I expect it to be able to pick up what is essentially the size of a grain of rice. The motor died immediately. Because we had the protection plan, BB refunded the full price. The corded version is several hundred dollars less - try that one first.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were having trouble with your vacuum, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife loves it. Must work great…I don’t see any dust or dirt in the house plus I’m not sneezing

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Cordless vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best cordless vacuum we have purchased!

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Better than expected

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum, battery last longer than I expected. Easy to clean

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to my mom, this is the best mother's day gift she has received.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Great Dyson alternative

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two Dyson V6 vacuums and hated them. Absolutely love this vaccuum.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Shark Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Love the how it folds and takes up very little space.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong vacuum! i love it for carpets and floors!

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Winner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife said it is the best battery powered vac that she has ever had.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Watch out for the poor battery recharge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery won't recharge after two month. Otherwise it's great. Hopefully Best Buy exchanges it for a new one.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark Stratos MultiFLEX Cordless Stick Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Shark

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum, easy to maneuver. So far very happy with it.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Vacuum excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this vacuum, it's more efficient, when we clean houses.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid vacuum. Don't really care for the power change from hardwood to carpet.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend
Page 31, Showing 601-620 of 701 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.