Customer Ratings & Reviews
- Model:
- IZ862H
- |
- SKU:
- 10772919
Customer reviews
Rating 4.4 out of 5 stars with 713 reviews
(713 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Stratos MultiFLEX Cordless Stick Vacuum highly for its strong suction, ease of use, and lightweight design, with many appreciating its overall performance and effectiveness on carpets. The odor neutralizer and convenient storage are also well-received features. However, some customers express concerns about the battery life. A few customers feel that the price could be more affordable, and some have noted the noise level and dustbin size as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 1 out of 5 stars
Quality does NOT match price point; avoid!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum literally broke within a week of use vacuuming a bit of rock salt from my trunk. For the price, I expect it to be able to pick up what is essentially the size of a grain of rice. The motor died immediately. Because we had the protection plan, BB refunded the full price. The corded version is several hundred dollars less - try that one first.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your vacuum, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Better than expected
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum, battery last longer than I expected. Easy to clean
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.According to my mom, this is the best mother's day gift she has received.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Great Dyson alternative
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two Dyson V6 vacuums and hated them. Absolutely love this vaccuum.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! Love the how it folds and takes up very little space.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Winner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife said it is the best battery powered vac that she has ever had.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very strong vacuum! i love it for carpets and floors!
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Vacuum, easy to maneuver. So far very happy with it.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Watch out for the poor battery recharge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery won't recharge after two month. Otherwise it's great. Hopefully Best Buy exchanges it for a new one.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark Stratos MultiFLEX Cordless Stick Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid vacuum. Don't really care for the power change from hardwood to carpet.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Vacuum excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this vacuum, it's more efficient, when we clean houses.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an EXCELLENT vacuum. It is better than the Dyson we had previously.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 2 out of 5 stars
Motor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor sounds weak does not rev up when needed. Not what I expected
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Christine, Thank you for taking the time to leave a review on our product. This isn’t our usual standard and we acknowledge how frustrating this must be. We sincerely apologize for this experience. Based on the power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. They are available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. Looking forward to hearing from you. Kind regards, Shark Clean
Rated 5 out of 5 stars
Satisfied Shark
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has excellent pick up power, it produces a great smell while it works
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Vacume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Vacume love how it goes under the bed and furniture
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 3 out of 5 stars
Not the best suction.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to Dyson it is inferior. Not the strongest suction and the entire item is very plastic. The swivel feature is good. Love how it folds as stores.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Honest review, Battery issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not worth the money, charge says 60 mins in specs but it's more like 30 on iq mode. If you use power mode it's more like 10 mins. Battery went out after 8 months. Battery are not available on their website because of high demand low supply. Better going with Dyson. My 150$ target vacuum gave me better results and lasted longer.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Stratos MultiFLEX Cordless Stick Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Ms
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast to empty the battery I just bought it last April 29, 2024
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you’re having trouble with the battery on your Stratos. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Will buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic item, great on stairs.takes the hair out of pet hair clean up.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Worked well in picking up hair and dust.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friend

















