Customer Ratings & Reviews

Terrible battery life ubder 15 minutes and it completely dies

It came damaged so needed to use masking tape to get it to work. Will be returning and getting another one.

I do not like this vacuum. The suction is poor, the attachments are no good urgh... I need to find a better one. I think i was better off with the regular red shark, only problem is that after a year it start to not want to turn on. I keep it as clean as possible and wash filters and take out any tangled hair or toys...

The first one I received the motor stopped. They replaced it and the second one stopped as well.

Shark is improving on their vacuums but getting a bit expensive now. This Stratos does a wonderful job picking up everything on the floor! From just dust and sand up to leaves and and large cat litter/wood pellets. The tank is easy to empty as always and the filters are washable! I really am enjoying the clean sense feature. It's great to automatically get a boost in power when needed. Something I have yet to see on a cordless vacuum is an option to set the brush roll to really gentle. (Anybody wanting to go over bath rugs, ect will know why) I also really like the odor neutralizing pods. (hope they come in other scents soon) they give a nice fresh smell when vacuuming. It's amazing for allergy sufferers, all dust stays in the machine where it belongs, nothing blows out in your face! The display screen is nice that it shows battery life but needs to be able to be flashed on quick without powering up the vacuum to see how much juice is left. The folding handle just may be my favorite feature. The ability for it to bend and get under furniture all the way is genius. The fact they made the hose in the hinged section detachable is wonderful. It is a spot that can get clogged easily and now there is access to get that clog out easier. I would have liked to have seen a few more tools in the box, maybe 2nd battery, and a wall mount stand that charges the vacuum also, especially at this price point.

Great vacume. Secound one I purchased. Great for quick smaller jobs. Wouldnt recomendbfor a whole house.

Best vacuum for the price! You wont regret it! I can vacuum my entire 2400 sq ft house on 1 charge!

I cant rate this, as i never used it. I realized i accidently bought a cordless one, and returned it.

Too top heavy, don’t think it’s very durable especially since it folds. I can see easily how wear and tear can make the machine useless very quickly. Returned.

Super nice vacuum, super impressed with its capabilities.

Wireless is the future! I have been slowly trusting wireless devices because they are getting better, and I am happy to share that this is the case with this vacuum! The suction power in this is no joke especially when you active the boost option. It’s doing such a great job at cleaning the dog hair and I am extremely satisfied with this. The only thing I wish was a little better was the battery, but fortunately my home is only 1400 square feet so I can vacuum my whole house in one charge. Here are my scores per each feature: 5/5 – Clean Sense IQ – first experience I have with a feature like this one. I love it and it seems like it does a good job at recognizing dirty areas versus less dirty areas. 5/5 – Cordless – I didn’t think it would do a better job with suction compared to my old vacuum, but it does a better job without a doubt! 5/5 – Power – impressed me and did better than a quality cord vacuum I have that is about 2 years old. 5/5 – Built Quality – strong and durable. I just wish it came with some type of stand. 4/5 – Battery – the battery could be better. For me it works, but I can see this being an issue if you own a large 3000sqft house. Overall, 5/5 for me. I am in love with it! Thank you, Shark!!

Overall good vacuum. Battery doesn’t last long … I will have the vacuum fully charged to 100% and in 5 minutes the power percentage is only 90%. I had another cordless shark vacuum before this one and had the same problem. But this is a powerful vacuum so I’m assuming that’s why it loses battery quickly. I have a German Shepard dog and the stratos picks up the hair easily. I really love the deodorizer in this vacuum it makes it smell lovely and not musky. I also love that it’s compact and can fold and put on a shelf so it can be easily stored. The vacuum is very easy to assemble and take apart to clean. Highly recommend the vacuum just wish the battery life was better.

Worked great for about 3 weeks. Now have to sweep us the mess it leaves behind.

Shark - Stratos Cordless with Clean Sense IQ - Ash Purple This is a full size vacuum in every way. It cleans well, and comes with a useful selection of attachments. It is relatively easy to use and has a very solid build quality. The self-cleaning brushroll seems to work very well and the debris bin is easy to empty. The LED display is easy to read and informative. The LED lighting is bright and done well. The Stratos has a ton of flexibility in how you can break it down and use the attachments or tuck it away for storage. It has three operation modes from full on boost mode to eco mode. I ran it only in the default Clean Sense IQ mode and I did not install the Odor Neutralizer as I wanted to be sure it worked well without this consumable. In the Clean Sense IQ mode the vacuum claims to be sensing the debris and adjusting the suction. There is a clean indicator on the roller head that has an LED status indicator showing when the floor is clean. My house is a bit over 1,800 SqFt. I have wood floors on the bottom floor and carpets on the stairs and second story. With a full charge running in the Clean Sense IQ mode I got 37 minutes of battery life in this mixed use. In my house I am unable to do a full cleaning. I typically run out of battery with about half of the stairs left undone. I would actually rate this battery life as very good in comparison to the only other cordless vacuum in this price class that I have owned. That other vacuum is only able to do the bottom wooden floors on its battery running in its high mode. The cleaning on the Shark is far superior. But it's not all good news. The Stratos Cordless is a big heavy vacuum. I was a bit surprised at how tall and heavy this vacuum is. And that is my biggest problem. The vacuum with the standard brush head is right at 9lbs. That may not seem like much but it's heavy at the handle. And you feel this weight in your hand. On wood floors where there is not much resistance it's not too bad. But transition to carpet or a rug and you will feel it right away. This makes this a very uncomfortable vacuum to actually use. Using the included attachments can also be painful. I would not use it for any over the head cleaning or if I do, not for very long. It's just too heavy and unbalanced. And for those of a smaller stature I would stay away unless you know what you are getting into. Also Shark should include a real user manual. The quick guide is ok but you have to go to their website to download a real manual. And you will want to get one because there is a lot of missing information about how to clean and maintain this vacuum. This is a full size vacuum so if you expect a cordless to be lightweight, this vacuum is not that. Because of this I can only recommend this vacuum to those who are fine with that. Shark makes some great products and I expect it to be reliable and as a full size vacuum it does perform well. If you have a larger house you might also want to look into getting a charging adapter and spare battery.

The Shark Stratos Cordless vacuum is a very capable little cordless vacuum, witch is missing one small but important feature. The Stratos is a cordless stick style vacuum with Clean Sense IQ. Clean Sense IQ is Shark's auto dirt-sensing technology, which automatically turns up the suction power when it is needed. I found that this feature actually worked really well. Anytime I would pass over parts of the floor where I could tell there was more dirt and debris, you could hear the motor turn up to really get all that dirt. I tried the Stratos on both hard floors and carpet, and it really seemed to do a great job on both surfaces. One of my favorite things to use these types of vacuums for since they are so light and maneuverable is to clean the stairs. At first, it was actually a little tough, because this particular vacuum is a little bit heavier than other stick vacuums I've used, even if only slightly. However, I realized you can take off the long stick part and place the roller head directly onto the handheld portion and have sort of a mini hand vac situation going on, which is perfect for cleaning stairs. In this configuration I was actually able to clean the stairs better than any other vacuum I have used. This alone is worth it for me. However, it's also a very capable vacuum in it's own right, not just as a mini vacuum or for small jobs. I was able to vacuum my entire carpeted upstairs on less than a full battery. That's 3 bedrooms and a loft. And I only used about half the battery. And it did a really good job, almost as good as a full sized vacuum. I'd go so far as to finally get rid of my full sized vacuum and just keep this. It can even fold down for easier storage, so it's not taking up so much space, which is always nice. However, this brings me to the one thing I think it is missing. And that is that it is not wall-mountable. They tout this as a feature or perk, saying that because it folds down there is no need to mount it. But I just find that mounting is a much more elegant solution, especially for a cordless that needs to charge. The way you charge this is just plug it in with the provided cord. There is no dock or anything. I would really have preferred something a little more permanent like a wall mounted charger, or at the very least a little base or something that stays plugged in. But having to plug it and unplug it every time just feels clunky, especially for something in this price range. This is really the only thing holding me back from giving this vacuum 5 stars. But, even with that, I would still easily recommend this vacuum. It is one of the best I've used in a long time.

Not even close to what it says it does!!! Took a crap on me in 5 months!!!!

The vacuum came in minimal packaging which is always great, perfect not over or under packaged. Everything in the box was protected and no damage to any of the components. The packaging included a power supply, an allergy brush, extension for tight areas, and an anti allergy brush that would work perfect for window blinds or fans. The material on the allergy brush was a soft material on the bottom and mini small brushes on the side. Very clear instructions on how to put everything together. The look of the vacuum is compact and sleek. An industrial type look, pretty much a typical vacuum. It is not bulky at all but does have some weight to it, very well built and feels secure, not cheap at all. With the weight it is still surprisingly heavier than what I was expecting from the sleek look. Charging is easy, just plug in the power supply to a wall and let it charge. The dust bin is an ample size and is see-through, easy to tell how full it is and if needing to be empty, and simple enough to empty the bin. Power button for off on function and fan button for fan power are all embedded to the handle with a rubber like feel. The handle of the vacuum also houses an LCD screen. The screen is very bright with big white lettering making it easy to read. The screen displays the fan modes, and battery level displaying a percentage. I really love the fact that it makes it easy to tell where you are at and when it needs to be charged. When powered on the vacuum is not that loud, the noise level increases or decreases based on what fan mode you select. The noise is manageable and is not as annoying as other ones I’ve heard, and my dogs are not that startled by the sound. The base of the vacuum is the wheelbase with the roller bushes to pick up trash and on top of the wheelbase is an odor neutralizer dial with positive and negative options with degrees in between. The vacuum does an incredible job at picking up trash on both hardwood and carpet. The ease of pick up is really noticeable on hardwood floors with me only having to do one pass to pick up trash. It’s easy of glide over the trash and suction makes cleaning the hardwood floors a lot easier. One small bit of a con is that I have not been able to get the vacuum to sand on its own. I’ve had to lean it against something to keep it upright. It is kind of expected though since it's a stick style vacuum. The top part of the vacuum is heavy and when sitting it on the base the top part leans over. The wheels are super responsive and easy to redirect the direction of the vacuum, there’s not much resistance and makes it easy when trying to go around corners or edges. Halfway down the vacuum stick is a knob joint where the stick can flex to make it easy to go under a table or sofa to get to the hard to reach areas. This is the best part of the vacuum to me, you're not compromising or having to move everything around to get to the bottom of the table, or end tables, coffee tables or what not. As well as an option to flex for storage. Despite the one con, this has to be my favorite vacuum, the hum not being loud and the flex option for getting down under hard to reach areas, and incredible suction makes it a great vacuum for both types of flooring.

Out of the box the Stratos was easy to setup and battery had a partial charge. The included quick start guide has the barest of minimum instructions for setting up the unit. For most other usage related instructions, you will want to download the Owners Guide. There is a QR code attached to the unit that you can scan which will open a web browser to the link for the guide. It is downloaded as a PDF that has multiple manual pages per actual page. Instead of using a mobile device where the manual is kind of hard to read, I’d recommend downloading on a PC with a larger screen. The unit cleans well and is super maneuverable, especially without a cord. I was able to sweep in tight areas that a regular upright vacuum cannot easily get to. The tradeoff for this is a rather smallish floor nozzle that you probably would not want to use for really large rooms or areas. Emptying the dust cup is easy. Just be aware that the button on the side opens the trapdoor on the bottom to empty and does not remove the cup from the unit so be sure to hold it over a trash can. Removal of the cup is a different button on the bottom. Not sure what the “odor neutralizer technology” is but the cartridge provides a nice clean air-freshener smell. Have not had the unit long enough for the scent to wear off so I cannot say how long a cartridge will last. I really like the flexibility of the unit. You can plug the motor unit directly into the floor nozzle which is great for things like stairs or upholstery. The multi-flex wand is great for getting under things and you will need to bend it all the way over for storage, otherwise it is top heavy and will easily fall over. There are several modes to operate the unit in. Eco, Clean Sense IQ, and Boost. Clean Sense is the default setting and will adjust the motor and brush speed according to the detected amount of dirt being picked up. It takes a little bit to get used to as the motor slows down at times which at first made me think the battery was running low when it really was not. The battery charges up quick with the included wall charger and I found the runtime to be fairly true to what is shown in the manual. The LED will also change colors to indicate how much the battery has been charged. The display on the handle also tells you the charge amount in a percentage value when using it. The included duster crevice tool and multi-angle dusting brush plug directly into the bottom of the handheld motor unit and are handy. Only down-side is there is no where to store with the unit so misplacing them is somewhat of a concern.

Works well on floor and carpet. Easy to empty. Two nice attachments allow it to be used more like a handheld. The documentation claims that it stands on it own and does not require a wall hook but it is quite wobbly as the drive unit can easily tip the upright unit. I appreciate the attempt to innovate and the dual articulating feature is excellent. A second joint is along the mid shaft and allows you to vacuum under furniture or a bed easily while standing. This can quickly be activated and also restored to full standing mode. The cleaning unit does well with floor and carpet and does not seem to have much of an issue with hair (as other units need to be unclogged more often). There is no HEPA filtration but emissions are not extreme. There is a clean sense function that varies power and suction based on how clean the floor or carpet is sensed to be. This is clever and mainly present to extend battery life. This is difficult to test but it does seem quite responsive. Motion is not perfect as the unit is fairly light. A feature I did not test is the odor neutralization pod. This is basically infusion of an air freshener. These chemical can cause irritation or allergic reactions in many individuals and in our house these are never used. I am overall quite annoyed when even nicer hotels attempt to cover smells and sibilate clean with chemical such as these.

In a house with 3 cats and a dog, and 2 long haired people, the carpet in my basement is impossible to keep hair free. I had a Dyson that was supposed to pick up hair (same theory as this one) but I would have to go over a spot a few gazillion times. I even vacuumed half my floor and stairs with my old Dyson (battery died after 20 minutes) then used my new vacuum and was able to vacuum the entire floor and stairs. I had to empty the cup twice! So, my vacuum fresh out of the box showed an 80% charge. I charged it up and set out to vacuum. The charge lasted longer than I had carpet so I used it everywhere else. I loved the little display that told me when I was very low on battery. It also ramps up power when I hit a very furry spot on the carpet to ensure the extra strength. The attachments are perfect to reach the cobwebs on my high ceilings and especially under the fridge and freezer, and under the washer and dryer. It is heavy so on a floor its fine, but the stairs may be difficult for some. I would highly recommend this to any pet owner that is inundated with pet hair!!