Customer Ratings & Reviews

Great lightweight but powerful little stick vac. I have had several and still own 3 shark vacs. Love them all. This vac makes cleaning my stairs a breeze. My back issues make it hard to use full size vac so i decided to pick up this one. I am impressed at the power and the amount of dirt it actually picks up.

When I told my husband that I was getting the Shark® – IZ862H Stratos™ Clean Sense IQ, Cordless MultiFLEX® Vacuum with DuoClean® PowerFins™, HairPro™, Clean Sense IQ, and Odor Neutralizer Technology, he said, “What? Another vacuum cleaner?” We do have several vacuum cleaners. I told him that this was different. This was going to be our first full-sized, cordless vacuum that could double as a handheld with attachments, and had a HEPA filter. We love our little cordless handhelds, which are great for quick clean-ups. But we end up using them for much more than they were meant to do, like vacuuming the whole kitchen floor. It is kind of stupid to be bending over and sweeping back and forth with a little handheld, just because you don’t want to drag out the clunky, corded, ‘big’ vacuum cleaner (even though it does a much better job). So, when the Stratos arrived, I couldn’t wait to get it out of the box and plug in the charger to charge the vacuum’s large lithium battery. I assumed (correctly) that the battery takes a few hours to fully charge, so in the meantime, I got out the Quick Start Guide and laid out the components, which consist of the Handheld Vacuum, the Removeable Lithium Battery, the MultiFLEX Wand, the DuoClean PowerFins Floor Nozzle, and the accessories, which consist of the Li-ion Charger, the Odor Neutralizer Technology Cartridge, a Duster Crevice Tool and a Multi-Angle Dusting Brush. I immediately plugged the charger into the battery and plugged the charger into a wall outlet. The Quick Start Guide is very brief, so I scanned the QR code at the top of the Quick Start Guide page to get the URL (web address) where the full Owner’s Guide is located and downloaded it. I then proceeded to setup the unit by inserting the Wand securely into the Floor Nozzle and then inserted the Handheld Vacuum into the top of the Wand, ensuring a tight fit. As per instructions, I removed the Odor Neutralizer Cartridge from its packaging, flipped up its dial handle and aligned the teal-colored arrow on cartridge with the matching teal arrow on the Floor Nozzle and inserted it into the receptacle and rotated until it clicked and engaged. You can rotate the cartridge to change the intensity of the fragrance. Put together, the unit is very sleek, attractive and thoughtfully designed. The parts fit extremely well. The overall weight of the assembled unit is easily managed. Finally, the battery was fully charged. I clicked it into its receptacle on the back of the Handheld Vacuum and excitedly pressed the power button. The Stratos started, sounding powerful, but not too loud. There are three settings, which you can change with the ‘propeller” button at the top of the unit – ECO, Clean Sense IQ, and Boost. It defaults to Clean Sense IQ and that is the setting on which I left it. I started in our combination Living Room / Dining Room. The Stratos did a great job on our carpet. The Clean Sense IQ function worked well, adding more power when ‘heavy’ dirt was encountered, which you can see visually on the display on the top of the DuoClean Floor nozzle. I was so pleased to find that with the low profile of the DuoClean Floor Nozzle and the flexibility of the MultiFLEX Wand, I was easily able to get under the low opening of our couch and all the way to the back. Also, I didn’t have to move all the furniture at the dining room table, because I had no problem vacuuming under the the low bars of our dining room chairs, saving me much heavy work. The swivel of the DuoClean floor nozzle also allowed me to go around the tight corners of the table’s legs with ease. By the time I was done with that large area, I had only used 10% of total battery power and was at 90%. So then, I did the foyer and the kitchen, which brought it down to 80%. Then I decided to remove the Handheld Vacuum from the unit and inserted the Multi-Angle Dusting Brush for some dusting. This brush attachment is my dream design. It covers a relatively large, flat surface area, but with a narrow, very low profile and very soft brushes. It is perfect for getting under low profile items such as the openings at the base of my table lamps and getting under the TV’s to those previously unreachable areas. The attachment also swivels, so it makes it very easy to get around items that previously had to picked up and moved out of the way. I am in love with this brush! After dusting all the top and bottom shelves of my two end tables and of my sofa table, and dusting my Living Room TV stand, my fireplace mantle, my Dining Room sideboard and table, I proceeded to vacuum the whole outer stringer of my staircase. The battery was still only down to 60%, but by now, the Dust Cup was very full. My husband, who was thrilled that I was so excited about using the Stratos, volunteered to empty the Dust Cup. It took a minute to remove the Dust Cup from the Handheld Vacuum and then find the Release Button. He placed the relatively small, lightweight Dust Cup deep into the waste can and released its contents. He gently tapped the Cup to remove any excess dust that lingered and then carefully snapped the bottom door shut, being careful not to lose the Pre-Motor Foam and Felt Filters on the top of the Dust Cup. He felt that emptying the Cup was as easy as pie, but he would still prefer to have a replaceable, disposable filter bag, though this is much more ECO friendly. After replacing the Dust Cup, since I still had plenty of battery power left, I went downstairs to the family room and dusted every flat surface there and then plugged the Handheld back into the Wand with the Floor Nozzle and did the floors. After all of that, the battery still had 20% power left. I felt that was enough for the day and emptied the Dust Cup again, removed the battery and plugged it in to charge. I had completely vacuumed the floors on two of three stories of our 2100 square foot townhouse and dusted all the flat surfaces of the furniture, without depleting the unit’s battery! The Stratos had done an excellent job and with its cleverly designed components, had saved me much time and work by not having to move everything. I absolutely love this vacuum cleaner! My only issue is the overwhelming scent of the Odor Neutralizing Cartridge, even though I have it at the lowest setting. It is the only thing that I don’t care for on this vacuum cleaner. This is not a dealbreaker to me, as it is simple to remove the Cartridge and work without it. I can see that it would be desirable to someone with a pet or minor water damage to a rug. All-in-all, the Shark - Stratos Cordless Vacuum Cleaner with Clean Sense IQ is a great-functioning, well-designed, multi-use vacuum cleaner that I would suggest to anyone.

This is my third Shark vacuum but my first cordless model and I have to say I am just as impressed with this as I was with my previous corded model. The Stratos comes with one battery which had a partial charge out of the box and required charging before my first use. The battery is rated for 60 minutes however, this is measured using as a hand vac in “eco” mode. I found using the brush roll in “Clean Sense IQ” mode which is the default, I averaged about 30-40 minutes of actual run time which was more than enough to clean my home. There is a digital display on the handle that shows the battery level. For the price though, I would have liked to see a second battery. The Stratos has three modes, Eco, Clean Sense IQ and boost. I have to say while it's been effective, the Clean Sense mode is a bit disconcerting as it continuously adjusts the vacuum speed while you are using it. You can see via a light strip on the brush head how much dirt the unit is sensing as you are cleaning. I’ve noticed with frequent use this does level out a bit from the first time I used it to clean with. The Eco mode worked well on my hardwood floors while still easily picking up wafts of dog hair. I really like the two brush roll system Shark has been using for a while now. The Stratos has a self-cleaning system that keeps the brushes from getting clogged with hair and I can say with three shedding dogs, it works great. I also like that you don't get the snow plowing when picking up larger piles of debris, it just pulls it in and sucks it up. The brush head has LED headlights that work well for seeing under furniture which is easily accomplished by the flexible wand. The airflow (suction) of the Stratos is excellent, even in Eco mode - picking up everything. I also like the odor neutralizer feature which is a small scent cartridge on the brush head. You can adjust the strength of the scent and I find that even on the lowest setting it adds a nice amount and isn't overpowering like some deodorizers can be. Like most if not all new vacuum cleaners, the Stratos is bagless. The dust cup is easy to empty - just remove the brush head wand and press the lever to open it. The conical shape of the metal filter inside allows the hair to slide off easily and I didnt have to put my hands in the cup to get it totally empty like my older Shark. There are three reusable filters as well. The Stratos comes with two attachments, a crevice tool with the sliding brush and dusting brush allowing it to be used like a giant dust buster. It works well. Overall I like the Shark Stratos Cordless, I think it stands up to it’s more expensive competition and would recommend it.

Battery life much longer than old Shark. Great suction. Like the fact that I don't have to change settings to go from tile to carpet; it does it automatically. Easy to empty the canister and LOVE that it no longer has a roller for hair & debris to get wrapped around! Great upgrade for Shark! Love how the battery quickly removes so it can be charged anywhere in the house.

The Shark Stratos is a very flexible vacuum cleaner and I LOVE not dragging a cord around! The vacuum came nicely packaged with a quick start guide that allowed me to assemble the vacuum quickly. I was a little bummed that I had to fully charge the battery before I could use the unit. But once charged the vacuum seemed to pick up dirt and debris quite well, and the smart sense could be heard increasing and decreasing the power of the vacuum based on the level of "dirtiness" it was encountering at the time. This is an excellent feature in a cordless vacuum cleaner, as it enhances battery life. Other things I like about the vacuum are the assortment of attachments included, the ability to use it as either an upright or a hand vac by simply swapping accessories, and the way with which the dust bin can be emptied at the push of a button. Unfortunately, the location of the button resulted in the spilling of the dust bin on a rug when swapping accessories, but I think I'll get used to the button location and that won't happen much in the future. The only thing I really don't like about the vacuum is the odor neutralizer pod that installs in the powerhead. The pod smells worse than any odor I might be trying to neutralize and gave both my wife and I a slight headache. Fortunately, it seems the vacuum will operate just fine without the cartridge installed. I love the versatility of this vacuum, and the speed with which I can get things done due to the lack of a cord.

This is on very powerful battery operated vacuum cleaner. Is light and being cordless so easy to maneuver around our house. The battery seems to last pretty good and like that you can have the machine automatically increase the power needed to vacuum the floor. We use it on our tile floors, our rugs in different rooms and also the carpet. This vacuum works very good in all of those items. Have found the vacuum is easy to empty and you can see the canister getting full. Also like the percentage indicator showing how much battery is left before recharge is need. The storage is a breeze as the vacuum can be folded for less space needed when not in use. We also use it on our furniture bye removing the canister from the main unit and use the items provided to do this task. The vacuum does a decent job in this area. Can also be used in vehicles to vacuum the carpets and seats and is very handy for this task. The tools provided work really good in a vehicle. This vacuum is easy to charge and I am glad we bought this for our house and vehicles needs

This vacum was the best decision i could have made. It has great suction and is easy to move around. Its much easier than the corded Shark I had.

The vacuum is nice with plenty of power.My only negative is the battery life.I suggest keeing it on cleanse iq most of the time.A backup battery is pricey at $80

I absolutely love this vacuum cleaner. It is lightweight and oh wow the suction power is great.

easy to assemble and easy to use. storage need is very small for this vacuum. does well in vacuuming! only downside is the weight is in the handle so this could be an issue if looking for a very light weight vacuum to use. I have vacuumed more with this vacuum than I have in quite some time.

I have been searching for the best vaccum and i watched so many youtube videos and reviews from others and i decided on this vaccum. This is seriously the best vaccum the power is amazing and i have pets so i saw a difference immediately. This is better than the dyson, in my opinion. If your going to spend some money on a vaccum this one hands down!

Love it super light and suck like a full size vacuum

Shark is just a good brand! Easy to use, especially under furniture.

My husbands anniversary gift, has wound up being the best gift ever. It is a wonder vacuum. Does a great job. Easy to operate. The head fits in tight places. Would buy again in a heartbeat. It was on super sale too! Don’t think twice just buy it!

Great suction and battery life. I've been using it for about a year, and no disappointment

Charges quickly. Awesome for jobs that require a little extra power. Overall love it.

I absolutely love this vacuum. I will admit, I’m comparing it to the Dyson stick. I have 3 dogs and vacuum every single day. Every single time I use this, the amount of dust and hair it gets in unmatched to any vacuum I’ve ever used. I cannot suggest this vacuum enough. I feel like our air is constant dust free with the amount of dirt and dust it gets up!!

I've had nothing but issues with this thing. I bought this vacuum because it was supposed to be great for pet hair and hair not being able to get tangled in the brush. Before the first month was up it quit working properly and was givi g a code, so I contacted Shark for troubleshooting and they said the body was malfunctioning and they sent me a new body. Ok, fine, that part was fixed so on to the next issue. I have a white german shepherd and anybody that knows shepherds know they shed twice a year and each shed lasts 6 months each. She is mostly an inside dog, so I need to vacuum almost daily and needed something more convenientthan my big vacuum. The hair gets caught in this comb like feature and mever goes into the vacuum chamber. As I trying to clean my rugs and pull the vacuum back, the hair spreads back onto the rugs in clumps. I am so disappointed and hate the fact that I paid this amount of money on something so useless.

Bought for quick cleanup on porch, kitchen and stairs. Battery charge lasts 20 - 25 minutes on low, 10 min on high. Only charged to 90% after 10 charge cycles from 10% to 20% starting point. The brush on the crevice tool does not stay in place. Returned to Best Buy for a full refund after 14 days. Bought a similar corded model from Home Depot at half the price.

Would not hold a charge. Will be returning. Xxxxxx