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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 720 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 720 reviews
  • Rated 5 out of 5 stars

    Excellent Performance & Smart Features!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! It’s powerful, lightweight, easy to maneuver, and the Clean Sense IQ adjusts suction automatically. The odor neutralizer is a nice touch, and it picks up pet hair effortlessly. Easy to store and use. Highly recommended for anyone looking for a high-performance cordless vacuum!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for home cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - easily cleans under furniture and light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vacuum cleaner pickups dirt at a deep level, especially with the old carpet I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cordless Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum that does a great job. The detachable hand vacuum with the dust brush was able to remove pet hair from our chair with no problem. The vacuum had strong suction and was nice and quiet compared to other vacuums we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for a cordless vacuum and this was very good the head picked up debris so good and I love the folding mechanism that let you store it everywhere. Highly recommend. I have a dyson outsize and this perform alot better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shark - disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I'd give a try as Dysons are so much $$. A couple things I liked, deodorizer was awesome & the light on the front so you could see what you were/weren't vacuuming up! Negative items: heavy to operate, battery drains quickly & only lasts 20-25 minutes, suction quality lacking big time! Going back to the expensive Dyson unfortunately.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Stratos. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    High tech vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old shark navigator finally died so I needed a new vacuum. After a lot of research I looked at this one and the wired option. The cordless works great! The canister is a little small since I have a Shiba Inu that sheds a lot. Besides that everything is great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bang For Your Buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality lightweight vacuum without having to pay the high end price for a Dyson. Really easy to use and the battery last to clean our entire 3 bedroom 2 bath. Breaks down to a small footprint for storage. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cordless vacuum, I love it!! Lightweight, Easily Portable, Works perfect!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better products out there for the same price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom as a gift. We loved our other shark vacuums but sadly only after having this one for a few months, the battery stopped working properly. Goes from 100% charge to dead in about 10 minutes. Even after receiving a replacement battery. Haven't been able to use it in over a year and no one was able to help us with finding a solution so we gave up hope. Feel like I was ripped off, especially for the price point.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there, thank you for taking the time to share your experience. We’re truly sorry to hear that the Stratos MultiFlex stick vacuum didn’t perform as expected, especially since it was purchased as a gift for your mom. A battery that drains from full to empty within minutes, even after a replacement, is definitely not the experience we want for our customers. We’d really like the chance to help make this right. Please reach out to customer support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Our team can review what happened, explore additional troubleshooting, and determine the best next steps to get you the support you deserve. Kind Regards, Shark Clean

  • Rated 5 out of 5 stars

    Great Vacuum replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a month ago to replace my old vacuum… I have to say it is very reliable and multi-capable as they advertised, the only con I see is the battery life but that is a very minor problem for me. Overall, I’m very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is much quieter than our other vacuum. It also is much easier to use and lighter. Attaching the different ends is quick and easy. The only wish i have is that they would have included a wall bracket for the extras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great on hardwood

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily use on hardwood floor. Can't be used on carpet or thick area rugs whichbis disappointing. Battery also doesn’t last long enough to cover cleaning large apartments or multi floor homes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use! My families go to vacuum for quick clean up. Handles pet hair with ease! Easy to store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact vacuum. Seems to be powerful enough. Battery power doesn’t last very long. It should came with 2 batteries. We tried to order another one, but they are out of stock!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my mom and she loves it. She used it at my grandparents house to clean his wooden stairs for dog hair. My grandpa was really impressed and inquired about getting one. Would buy again. It’s easy to travel with and the attachments are great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has good suction however l am writing this review of it being brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Best purchase I ever made. Highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am now in love with a Shark!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucks up so much dust I rarely need to wet mop my hard floors. I suggest a second battery pack if you have a large home. I purchased the pet hair brush attachment for my sofa. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Great suction power . I was between this and the Dyson . I went with this one to save a few bucks and let me tell you I’m very happy with it .

    I would recommend this to a friend