Customer Ratings & Reviews

Great vacuum, bought it a month ago. I’m still in between the shark and Dyson. So far the shark has performed at its best.

Bought as a gift, recipient loves it. Does everything as advertised

I’m writing this review as I sit passenger princess headed back to the store with my broken vacuum. I bought it exactly 2 months ago and it has been used a handful of times. The vacuum folds for storage and that is where the issue comes to play. Something in that folding section broke and now the vacuum will not fully extend into the upright vacuum position. So here we are headed to the store to discuss options thankfully it’s under manufacturer warranty and I did purchase the extended warranty but now I’m wondering if this was a bad purchase. Performance wise, the vacuum seems to do a good job no complaints there, but the battery does not last long at all. So buyer beware if you choose this option purchase a second battery, and no that your vacuum may break within a few months.

I used other product, but this one is really works better than expensive vaccum in the market, i dont want to degrade other portable product, which i used, all wanted to say this works great,.

Works great on hardwood and carpet. Easy to clean.

Love this vacuum.wasy to get around, picks up dirt well and folds up to store!

Great vacuum, but all 3 I’ve owned broke at the hinge lock

This review is because of Shark Warranty. The product is good. I have no complaints about how it works. I have had this vacuum for a little under a year. The motor has went out in it. I called the warranty for Shark, not best buy. This is not on Best Buy. I spoke with the customer service rep. We went through troubleshooting. They determined that the head unit needed replacing. Unfortunately it is on back order and will take 2-4 weeks. Not happy about that, but I understand. What got me was even though the unit is under warranty. I have to pay for the shipping charges. So BEWARE OF SHIPPING CHARGES FOR WARRANTIED PRODUCTS!!! I did tell them I do not feel that is right to have to pay shipping on a warranty. They explained the the unit is covered but not the shipping. The did in the end agree to not charged shipping, but it would only be this one time. So if I have any other issues I would be charged.

works as great as our old 7 year old model! Even better now i don't have to give this one a haircut every week!

Works great on hard surfaces floors just what I needed for my kitchen, bathrooms, hardwood floors, and entryway.

Picks up dust and pet hair easily, and the flexible handle is a game changer. Battery lasts long enough for a full clean. Plus I love the little scent cartridge they include. Leaves the house smelling clean as I vacuum

It's amazing how the vacuum cleaner collects all the hairs from my dogs and those hairs don't get stuck the vacuum cleaner

Love love love this vacuum it is the best cordless vac I’ve ever owned! Simple and easy to handle from carpet to wood floors!

Excellent deals on best buy with good customer support . Happy with all the product quality and performance

First owner of a cordless vacuum. I did not realize the battery needs charged frequently. Now I know it is not a deterrent, just an adjustment.

Picks up better than I thought it would. Very easy to empty. I like how it folds so you can get underneath couch and chairs and bed. Smells good while you’re vacuuming too.

I have only had this a short time but it does well at picking up dust and dirt. It has amazing battery life and is easy to use.

Awesome vaccuum. Doesnt fail at what it needs to do. Battery life could be better though.

I love that this vacuum can practically go entirely flat to reach hard to get to spots and under furniture. The odor eliminator feature is also a plus.

The best vacuum I have owned so far. Shark never misses with their products