Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$449.95
Save $50.04
The comparable value is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 720 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 720 reviews
  • Rated 5 out of 5 stars

    Best Vacuum under $1000

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect vacuum, cleans hardwood and carpet like a pro. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum! I can vai my 2000 sq home and still have power . Also what I like about it is when it’s not so dirty the power lowers done a little. Then when it’s a little dirty in other spots it picks up speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect, though a little heavier than I would like. It works really well, better than my Dyson cordless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for exactly a year and it’s starting to act up and heat up And shut off.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Christina, thank you for your review. We’re truly disappointed to hear about your experience. You mentioned that after having the unit for exactly a year, it has started to heat up, act up, and shut off. This definitely isn’t the experience we want our customers to have. It sounds like a very frustrating situation, and we completely understand how concerning this must feel.
      We’re eager to help get this resolved for you. Please contact our customer service team at 1‑855‑427‑5127, available Monday–Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to assist you and get things back on track. Kind regards, Shark Clean

  • Rated 5 out of 5 stars

    The one to buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than more expensive competitors. Tried similar products above and below the range and this is the sweet spot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Vac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girl wanted this device and it works perfectly fine my only issue is I wish the battery would last a little longer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great product

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this vacuum does a good job on carpet and bare floor. The nizzles are ok, nothing to clean couches or upholstery.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so happy with the purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is nice. The battery life isn't the best. I got the mid joint of the wand broken in three weeks which makes it bend or straighten. The vacuum is not returnable by now and I have to deal with Shark to solve this issue. The vacuum isn't usable until I get it fixed.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Stratos. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Perfect minus the battery life!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience and size! The only reason I didn’t give it 5 stars is because of the poor battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful vacuum with versatility

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had Shark as our last 2 vacuums and they both have been great. This has been no exception for a cordless the suction is incredible and great battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Stratos

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum i have ever had! I have had mant dysons before and they do bot perform as well as this one! I recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Good for little or big spaces. The clean feature is amazing you can feel the suction adjust base on the dirt in the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The vacuum works like a champ. Floors sparkle.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, holds a 60 min. charge no cord to deal with. The floors are vacuumed much more frequently with less dust in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Statos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beats the Dyson by far! The battery runs much longer and I love the variable speeds! The power is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales fella was spot on - the vacuum is fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stratos

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, I had my other Duo Clean for almost 5 years, I think this one is as good. I like the digital battery level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum i’ve owned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction power is amazing on this vacuum. I use it on the carpet in our four bedrooms, living room rug and closet and the battery last us a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum! Good aroma as well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I’ve ever owned. Battery dies rather quickly depending on the mode but always done before it gets to that point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark MultiFLEX

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love that I can use as a handheld. Great on steps. Great to clean keyboards as well. Easy in laminated floors and cleans up dog hair nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vscume easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essy to use really great power. Price was good. Love not having to plug and unplug in each room.

    I would recommend this to a friend