Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • The image features a Shark vacuum cleaner with a purple handle and a purple brush. The vacuum is shown in various stages of assembly, including a close-up view of the brush and a side view of the vacuum. The image also includes a timer, which indicates the time spent cleaning.
  • 9010 NAOSL NEUTRALIZER ODOR RON
  • CLEAN SENSE IQ STRATOS Senses the dirt you can't see & automatically boosts power. Up to 50% BETTER DIRT PICKUP* vs. Shark Stratos- Cordless in ECO mode.
  • Shark CLEANSENSE IQ duo clean POWERFINS HAIRPRO Clean Sense IQ Detects dirt you can't see and automatically boosts power.
  • duo clean POWERFINS HAIRPRO Powerful hair pickup performance Fine Dust Large Piles Embedded Dirt PowerFins Nonstop contact on carpets & floors. Soft Roller Pulls in all particles & gives a polished look to floors.
  • Ultra-powerful suction power HyperVelocity Plus delivers accelerated suction for powerful pickup.
  • Included accessories: Duster Crevice Tool - Anti-Allergen Dusting Brush
  • P COO - I Shark 1 1. 9 Anti-Allergen Complete Seal with True HPA Filtration Captures and traps 99.9% of dust and allergens. *Based on ASTM F1977 down to 3 microns.
  • Odor Neutralizer Technology + Shark Odor Neutralizer Guards against bad odors inside your vacuum for a fresh-smelling home.
  • Extended reach & compact storage MultiFLEX technology allows you to bend the wand to clean under furniture or fold it over for compact, freestanding storage.
  • Shark Bark FE Up to 60 minutes of runtime* Removable battery can charge anywhere in your home, delivering up to 60 minutes of runtime. *Measured at the hand vac in ECO mode.
  • Shark Never touch the mess Easy-empty XL dust cup ejects debris in seconds.
  • The text on the image is: "Tin EETPOWERFINS CEY X Front."
  • Get to know the Shark Stratos Cordless 101 LED display, which features real-time readouts on runtime, cleaning mode, maintenance, and more. The MultiFLEX* wand allows you to bend the wand to clean under furniture or fold it over for compact, freestanding storage. The Shark XL dust cup can be emptied in seconds without ever having to touch the mess. The LED headlights illuminate hidden debris around your home. The STRATOS Clean Sense IQ detects the dirt you can't see and automatically boosts power, while the lights on the nozzle indicate when floors are clean. The Odor Neutralizer Technology guards against bad odors inside your vacuum for 5 fresher-smelling home. The "Compared to Shark Stratos" without Odor Neutralizer Technology is also available. The self-cleaning brushroll provides powerful pet hair pickup with no hair wrap, while the DuoClean PowerFins HairPro system digs deep into carpets, directly engages hard floors, and picks up dirt, debris, and hair in every pass, delivering powerful hair pickup.
  • What's in the box: Shark Duster Crevice Tool, Anti-Allergen Dusting Brush.
  • Product Video video 0 minutes 59 seconds
  • Shark Cordless Stratos Vacuum Overview video 0 minutes 29 seconds
  • Shark Stratos Cordless Clean Sense IQ Trailer Video video 0 minutes 59 seconds

Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

Model:
IZ862H
SKU:
12490218
$449.95
Save $50.04
The comparable value is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 720 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 720 reviews

  • Good for about a year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about a year before I started running into problems. The battery would charge past 90% and almost immediately would drop to 70% when in use. Also, the folding mechanism broke and made it difficult fold and lock.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,
      Thank you for taking a moment to share your experience with us. Issues like a battery that drops so quickly after charging and a folding mechanism that becomes difficult to use can disrupt your routine, and we understand how important it is for your unit to work the way you need it to. To get these concerns addressed both the battery performance and the folding mechanism please give us a call at 1-855-427-5127, Monday to Friday, 9 a.m. to 9 p.m. ET, or Saturday, 9 a.m. to 6 p.m. ET. Our team is ready to help resolve this for you.
      Best Regards,
      Shark Home

  • Better than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes vacuuming quick and easy. Very maneuverable and it has plenty of power. Great on hardwood and carpet.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Doggie Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well but a bit heavy. Picks up doggie hair really well.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Better than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than expected at collecting the never ending fur from our dingo and two kittens.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Shark needs to advise accessories are available

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super powerful. Can’t find additional battery or accessories anywhere.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Does the job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on hard surfaces, pretty well on carpets. Battery life is good thanks to the variable speed sensors.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful. Adapts the suction strength for you. Easy to clean. Only issue is a small canister.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I was quite impressed and was pretty skeptical about the pivoting joint where it allows the vacuum to fold. It’s so far proven to be an amazing vacuum, battery life is what they claim (1 hr) I still have yet to run through a charged battery in a 1600 sq ft home. The clean sense setting works amazingly. I highly recommend looking into this vacuum if you’re in the market for one. I did many comparisons and this one has proven to be solid.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Great Value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum for the price and it’s way cheaper than a Dyson just wish the battery lasted a little longer.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Overall great for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum but battery dies out very quickly when used on turbo mode

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good. Battery life is short and cleaning dust bin is hard

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Strong

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good with pet hair! Strong suction, and battery power.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Amazed!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at the power this little sweeper has! And it is so light and no cord to fight with!!!

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Clean, clean, clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my shark vacuum daily. One of the smartest purchases I’ve made

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Shark-Stratos MultiFLEX Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum! Better than Dyson and less cost. Lightweight.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Vacuum

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacuums I’ve owned, it has done the job better and the sensor allows me to know trouble spots in the rug.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Beats Expectations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best stick vacuum ive ever used. The fact that it folds up so small makes it super easy to hide out of site. The auto sensing power levels keep the battery going longer than i thought was possible with a cordless vacuum. I'll never go back Dyson

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Good so Far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far!!! Wish the batteries lasted a little longer. Also, I am unable to find a second battery which would fix the issue.

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum for the price, would recommend to anyone with animals, really picks up dog hair/dander

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend

  • Best vacuume

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up everything i didnt even know was on my floor!! Feels great and very light!!

    This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple

    I would recommend this to a friend
Page 21, Showing 401-420 of 720 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.