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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 720 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 720 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it more than my Dyson, cleans well, love how you can add a scent to it and charge holds up longer than my dyson

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets clogged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t handle dog hair well. It gets clogged every time and we only have one dog

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for sharing your experience with the Stratos MultiFLEX Cordless. We’re sorry to hear that it gets clogged frequently while cleaning dog hair, and we understand how frustrating that can be. Please check for any blockages in the hose, brushroll, and dust cup to ensure proper airflow. If you’re still experiencing issues after clearing any clogs, please give us a call at 1-855-427-5127, and our team will assist you with troubleshooting. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked ip dirt better than I expected. Got under bed easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has a harder suction when it senses more (dirt/dust) and cleans very well in those areas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my vacuum so far. It is very light. I have back issues so can’t use a full size one. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. Recommend! No complaints! Does everything we need it to do in the hardwood and carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of thr Shark cordless hands down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Foldable design, amazing suction and love the overall feel of the vacuum

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Straos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does well for cordless vacuums, maneuvers well, and is easy to set up. I wish it had a different brush attachment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I would have never purchased this

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought me this for Christmas last year (2023). I was so excited to receive it and get to use it. We have a 2030 sq ft house. All wood no carpet. I couldn’t even get through 1 room before having to charge it again. It is hard to push once it starts like the wheels don’t turn well, the 3 different power modes are kind of annoying so I just put it on high. It does NOT pickup any better than a regular Shark vacuum that is corded. No extra suction power! Definitely not 500.00 worth. I am so disappointed in this vacuum. I own 2 corded shark vacuums and I use 2 other shark vacuums when I clean houses also all corded. So I know how good Shark vacuums can be. Cords can be a pain sure but save your money! This cordless is NOT worth the money. The only thing I can say good about this vacuum is, unlike Dyson, you actually have an off and on switch and don’t have to hold down a trigger with your finger to keep it on. The air neutralizing system works ok but if you have a long haired dog it won’t last long before you smell the “dog” smell. So if you do decide to buy this I recommend buying an extra battery or 2 and stock up on the neutralizers. Bottom line I’d rather have a good shark with a cord and get my house clean at one time. No one has time to charge the battery for each room or every other room. Signed TOTALLY BUMMED

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi LisaB,

      Thank you for sharing your detailed feedback on the Shark Stratos MultiFLEX Cordless Stick Vacuum. It’s clear that you had high expectations, especially as a longtime fan of Shark vacuums, and we’re disappointed to hear that this model didn’t meet your needs. We appreciate your thoughtful insights and will absolutely share your experience with our team as we strive to improve our products.

      We understand the frustration of having to charge frequently when cleaning a larger home and your preference for the convenience and performance of corded models. The air neutralizing system is a great feature, but we can see how it may require additional maintenance for households with pets. Your recommendation for extra batteries and neutralizers is a helpful tip for other potential users—thank you for highlighting that!

      If you’d like, our team would be happy to assist further or discuss options that might better fit your cleaning routine and expectations. You can reach us at 1-855-427-5127 for dedicated support.

      We’re truly grateful for your loyalty to Shark products and hope we can continue to support your cleaning needs in the future.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for, Works like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good for now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works well, and I like the fact that it's cordless. It allows me to go around the house and clean up to my 1900 square-foot home on one charge. Sometimes I feel like it doesn't roll as much on the carpet, but it does a good job cleaning. I chose to keep this, but I do feel that the corded vacuums are much stronger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product go shark go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at the perfect time! The battery lasts longer than our old Dyson. We love it—it picks up all the dust and dog hair really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has so much power. It surprised me very glad i decided to but

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to assemble and charge up . It is easy to use and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed at how powerful this stock vacuum is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it's good, but charging the battery takes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's good, but charging the battery takes longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she absolutely loves it she goes around vacuuming everything now lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum by shark.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum for cats. Kitty litter. And fine dirt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early and a great price, no deception in the description, this thing is so awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and very functional very easy to assemble and use works like a champ!!!!

    I would recommend this to a friend