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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 720 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 720 reviews
  • Rated 5 out of 5 stars

    Love my new vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It cleans very well and it’s also quiet. We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHARK VACUUM

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum for the house, we use it everyday, love how clean leave the floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Cordless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless Shark vacuum cleaner had much more power than I expected. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works very well on wood floors and rugs. Picks up pet hair very well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaply built.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last 60 minutes I got 12 minutes out of it. Take 6 hours to recharge. Very plastic and cheaply built I feel it's horribly overpriced although it did do a good job cleaning. I can just see this thing's not going to last maybe two years

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Based on the battery life you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Best vacuum I ever had.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont hesitate buy this product. I thought about it more months and I am glad I finally made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum… Shark doesn’t disappoint! Works great on laminate flooring as well as carpet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, has a nice array of attachments and is not heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for hard floors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over a year and it works wonderful in hard surfaces and is very easy to maneuver but does leave a little to be desired on thicker pile carpet. Overall though really liked it and now use it in the restaurant I own as an easy clean up between tables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Dyson.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome. The flex capabilities really come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality... Strong power, battery long lasting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a great job picking stuff up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this vacuum does a great job, picking stuff up off the floor. What I dislike is that when emptying the canister, the dust gets all over the bottom. shark makes other vacuums that have a self emptying mechanism, I think in the future I will go for one of those 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed t get a cordless vacuum for every day use. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and enough run time to do whole house over 2000sq ft. Easy to clean and powerful suction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    obsessed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after months of searching for the right vacuum, i came across this one and i love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum great suction and battery lasts a long time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very loud, battery does not last , and the little cup does not smell at all!, Also super heavy ….

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear that you aren't happy with your Stratos. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Takes care of my carpet needs as well as my hardwood floors.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in January 2024 and worked great when new. Amazing suction power which is better than any Dyson. However it’s 10 months out and it’s already starting to not pick up very well and the motor has a burning smell. I have hardwood floors throughout and a golden retriever who sheds a lot. For the price it wasn’t worth it as it didn’t even last a year.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your IZ862H and it is not picking up anymore. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    A TRUE WORKHORSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on carpet and even better on bare floors.

    I would recommend this to a friend