Customer Ratings & Reviews
- Model:
- IZ862H
- |
- SKU:
- 12490218
Customer reviews
Rating 4.4 out of 5 stars with 721 reviews
(721 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing unit. As it said, no dog hair gets tangled.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Stratos stick vacum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Stratos stick vacuum easy to maneuver, great pick up.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get this return is good value, no get this sorry
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, better than vertex duoclean cordless
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 2 out of 5 stars
Hate it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its too heavy and the battery dies quickly. Im so disappointed.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We are sorry to hear that you are disappointed with the IZ862H Shark Stratos due to its weight and battery runtime. We will certainly share your feedback with the relevant teams for consideration for future products. If you need any assistance with your product, please don't hesitate to contact our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Cordless vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best cordless vacuum we have purchased!
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 1 out of 5 stars
Quality does NOT match price point; avoid!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum literally broke within a week of use vacuuming a bit of rock salt from my trunk. For the price, I expect it to be able to pick up what is essentially the size of a grain of rice. The motor died immediately. Because we had the protection plan, BB refunded the full price. The corded version is several hundred dollars less - try that one first.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your vacuum, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Better than expected
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum, battery last longer than I expected. Easy to clean
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.According to my mom, this is the best mother's day gift she has received.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 1 out of 5 stars
Returned. Not worth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Battery dies very quickly on full power and has little suction without it being on full power. Turned and bought the corded version which is much better.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Robert,
Thank you for taking the time to share your feedback on the Shark Stratos MultiFLEX Cordless Stick Vacuum. We're sorry to hear that the battery life and suction performance didn’t meet your expectations, especially when not using full power. We understand how important it is for a cordless vacuum to deliver both convenience and consistent power.
We're glad to hear the corded version is working better for your needs. Your input is appreciated and will be shared with our product team as we continue to improve. If you have any questions or need further assistance, feel free to contact us at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Great Dyson alternative
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two Dyson V6 vacuums and hated them. Absolutely love this vaccuum.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! Love the how it folds and takes up very little space.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Winner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife said it is the best battery powered vac that she has ever had.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very strong vacuum! i love it for carpets and floors!
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Vacuum, easy to maneuver. So far very happy with it.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid vacuum. Don't really care for the power change from hardwood to carpet.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Vacuum excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this vacuum, it's more efficient, when we clean houses.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an EXCELLENT vacuum. It is better than the Dyson we had previously.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendRated 2 out of 5 stars
Watch out for the poor battery recharge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery won't recharge after two month. Otherwise it's great. Hopefully Best Buy exchanges it for a new one.
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark Stratos MultiFLEX Cordless Stick Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Cleans good, just keeps breaking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had to return the vacuum 3 times because it keeps snapping where it folds up, luckily we have the Best Buy protection plan they keep replacing it
This review is from Shark - Stratos MultiFLEX Cordless Stick Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean Powerfins HairPro - Ash Purple
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Amanda,
Thank you for your feedback. We’re truly disappointed to hear you’ve had to replace the vacuum multiple times due to it snapping at the folding point this isn’t our usual standard, and we understand how frustrating that must be. We value your honesty and appreciate you sharing this with us. If this happens again, please contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. We hope we can restore your confidence in us.
Kind Regards,
Shark Clean

















