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Customer Ratings & Reviews

$449.95
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Customer reviews

Rating 4.4 out of 5 stars with 721 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 721 reviews
  • Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing unit. As it said, no dog hair gets tangled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stratos stick vacum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Stratos stick vacuum easy to maneuver, great pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this return is good value, no get this sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, better than vertex duoclean cordless

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hate it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too heavy and the battery dies quickly. Im so disappointed.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We are sorry to hear that you are disappointed with the IZ862H Shark Stratos due to its weight and battery runtime. We will certainly share your feedback with the relevant teams for consideration for future products. If you need any assistance with your product, please don't hesitate to contact our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Cordless vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best cordless vacuum we have purchased!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quality does NOT match price point; avoid!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum literally broke within a week of use vacuuming a bit of rock salt from my trunk. For the price, I expect it to be able to pick up what is essentially the size of a grain of rice. The motor died immediately. Because we had the protection plan, BB refunded the full price. The corded version is several hundred dollars less - try that one first.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were having trouble with your vacuum, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum, battery last longer than I expected. Easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to my mom, this is the best mother's day gift she has received.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned. Not worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Battery dies very quickly on full power and has little suction without it being on full power. Turned and bought the corded version which is much better.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Robert,

      Thank you for taking the time to share your feedback on the Shark Stratos MultiFLEX Cordless Stick Vacuum. We're sorry to hear that the battery life and suction performance didn’t meet your expectations, especially when not using full power. We understand how important it is for a cordless vacuum to deliver both convenience and consistent power.

      We're glad to hear the corded version is working better for your needs. Your input is appreciated and will be shared with our product team as we continue to improve. If you have any questions or need further assistance, feel free to contact us at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great Dyson alternative

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two Dyson V6 vacuums and hated them. Absolutely love this vaccuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Love the how it folds and takes up very little space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife said it is the best battery powered vac that she has ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong vacuum! i love it for carpets and floors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum, easy to maneuver. So far very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid vacuum. Don't really care for the power change from hardwood to carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this vacuum, it's more efficient, when we clean houses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an EXCELLENT vacuum. It is better than the Dyson we had previously.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Watch out for the poor battery recharge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery won't recharge after two month. Otherwise it's great. Hopefully Best Buy exchanges it for a new one.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark Stratos MultiFLEX Cordless Stick Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Cleans good, just keeps breaking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had to return the vacuum 3 times because it keeps snapping where it folds up, luckily we have the Best Buy protection plan they keep replacing it

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Amanda,

      Thank you for your feedback. We’re truly disappointed to hear you’ve had to replace the vacuum multiple times due to it snapping at the folding point this isn’t our usual standard, and we understand how frustrating that must be. We value your honesty and appreciate you sharing this with us. If this happens again, please contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. We hope we can restore your confidence in us.

      Kind Regards,
      Shark Clean