Customer Ratings & Reviews
- Model:
- IZ862H
- |
- SKU:
- 6514613
Customer reviews
Rating 4.4 out of 5 stars with 692 reviews
(692 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Stratos MultiFLEX Cordless Stick Vacuum's strong suction power, ease of use, and lightweight design as major advantages. Many are pleased with its overall performance and carpet cleaning capabilities, with some appreciating the odor neutralizer and convenient storage. However, some customers express concerns about the battery life, while others feel the price could be more competitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for, Works like a charm.
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the price was lower but great vacuum for pets with a minimalist fit.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Best of thr Shark cordless hands down
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Foldable design, amazing suction and love the overall feel of the vacuum
I would recommend this to a friend Rated 4 out of 5 stars
No upholstery tool.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed it does not include an upholstery tool. I thought I had researched vacuum cleaners well, but somehow missed that. The instructions tell me to use an accessory to vacuum stairs or upholstery. However, the shark accessories website does not list any tools compatible with this vacuum. Other than that, it's fine and seems to clean well.
No, I would not recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it more than my Dyson, cleans well, love how you can add a scent to it and charge holds up longer than my dyson
I would recommend this to a friendRated 5 out of 5 stars
Best cleaning product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this small but mighty vacuum, and have many of the shark family products. Work as they say, and are durable.
I would recommend this to a friend- Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Solid!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid. Recommend! No complaints! Does everything we need it to do in the hardwood and carpet.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Great Vacum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed at how powerful this stock vacuum is.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Love this Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it has a harder suction when it senses more (dirt/dust) and cleans very well in those areas
I would recommend this to a friend Rated 5 out of 5 stars
New Vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my vacuum so far. I did a lot of research and decided on the Stratos due to run time, the brushes, and the price. Best Buy delivered when they said they would.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has so much power. It surprised me very glad i decided to but
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
I think it's good, but charging the battery takes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's good, but charging the battery takes longer
I would recommend this to a friend Rated 5 out of 5 stars
Best cordless vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum in my opinion. Durable maneuverable equipped with many functions smells amazing also the runtime on its battery amazing easily assembled and easily to put away and also easy to clean
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Light weight vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my vacuum so far. It is very light. I have back issues so can’t use a full size one. I recommend this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Shark vacuume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to assemble and charge up . It is easy to use and works well.
I would recommend this to a friend Rated 5 out of 5 stars
next level performance and value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so happy with our purchase, this vacuum has exceeded expectations - described by my family as "next level". excellent value compared to the dyson that this replaces
I would recommend this to a friend- Cons mentioned:Battery life
Rated 4 out of 5 stars
Good! But short on time.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great like the features but the battery last about 5 min???
I would recommend this to a friend - Pros mentioned:Suction power
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in January 2024 and worked great when new. Amazing suction power which is better than any Dyson. However it’s 10 months out and it’s already starting to not pick up very well and the motor has a burning smell. I have hardwood floors throughout and a golden retriever who sheds a lot. For the price it wasn’t worth it as it didn’t even last a year.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your IZ862H and it is not picking up anymore. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Weak battery life makes this an expensive mistake
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The weak battery life dooms an otherwise fine stick vac. We have a mix of LVP, hardwood, and low-pile carpets. 30 minutes is really an average time for this battery to last and it is only 4 months old. I don’t think we ever got more than 40 minutes out of it. It’s a big disappointment.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Stephie,
We appreciate your feedback on the Shark Stratos MultiFlex Cordless Stick Vacuum and understand how frustrating it is when battery life doesn’t meet expectations, especially when you’re using it across multiple surfaces.
Runtime can vary depending on the suction mode, floor type, and attachments used. To maximize battery life, using Eco mode for hard floors and ensuring the battery is fully charged before each use may help. If your battery is significantly underperforming after just four months, our support team would be happy to assist with troubleshooting or warranty options.
Please reach out to us at 1-855-427-5127, and we’d be glad to help.
Kind regards,
Shark Clean
- Pros mentioned:Performance
Rated 5 out of 5 stars
Love my new vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. It cleans very well and it’s also quiet. We love it
I would recommend this to a friend

















