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Customer Ratings & Reviews

Your price for this item is $319.99
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 692 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the Stratos MultiFLEX Cordless Stick Vacuum's strong suction power, ease of use, and lightweight design as major advantages. Many are pleased with its overall performance and carpet cleaning capabilities, with some appreciating the odor neutralizer and convenient storage. However, some customers express concerns about the battery life, while others feel the price could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 692 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning this. Charge dies in 2-3 mintues. Does not have a strong vacuum. We do not have pets and we do not have carpets. Still useless..

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Ismail,
      Thank you for taking the time to leave a review.
      We sincerely apologize for your experience with your Stratos cordless vacuum, and your concerns regarding its battery and suction performance leading to your decision to consider returning it are totally understandable. We’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Best sweeper ever.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m telling you what, after our last shark had broken after many years of abuse, we had to get the new equivalent. The amount of dust and hair this vacuum pulled out of our carpet was amazing… and gross.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    shark vacuum evaluation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great except now speeds up on it's own and doesn't slow down without change to normal operation .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great vacuum/ Horrible battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving 3 stars due to how quick the battery dies. Even on eco mode the vacuum dies quickly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great vacuum

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum highly recommended to anyone especially with pets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid handheld vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall vacuum. Like the power button feature that doesn’t require to be held down when using. A little heavier than a Dyson. Nice foldinf feature for storage.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not a good value. Battery issues.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny bin fills in less than 5 mins of use, battery depletes very quickly even when used on eco mode, difficult to clean the bin thoroughly, unit gets very dusty from debris leaking past seals, etc. Battery stopped charging to 100% after 4 months of very little use. I do not recommend this.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark - Stratos MultiFLEX Cordless Stick Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Excellent performance super quite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not believe such a small vacuum done such a good job. Also this is so quiet. Our dog used to bark excessively at the vacuum, but now there is no barking at all!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this vacuum is amazing. I have been using the cordless Dysons for 4 years but they always kept breaking. This has more power. Best part is you don't have to constantly pull dog hair on the rollers. Now I am just hoping it lasts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True upgrade coming from the tineco. The suction for a battery powered vacuum is truly superb. It can be alittle cumbsome at times but all in all excellent vacuum.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Tratos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last long enough to finish vacuum… other than that is good

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark - Stratos MultiFLEX Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum cleaner! Iv never been so happy with a vacuum and the hold charge is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaccum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum. Slightly on the heavier side but works great. Reaches under difficult places.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power, Weight

    Rated 5 out of 5 stars

    Buy it with confidence

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent open and directed suction. Nice cornering. Hepa filtration is top notch. Odor neutralization is quite effective. Suuuperr light.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great battery life is terrible wish it came with extra battery

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive Garbage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum less than a year ago, specifically because I have long hair and needed something that could handle it. At first, it worked fine, but after a month, I noticed a huge issue: when using the brush roll attachment, it would pick up debris but wouldn’t actually send it into the reservoir. Instead, the brush roll would just hold onto everything and then drop it all back onto the floor. Every single time, I had to disconnect the brush roll and manually vacuum up the mess it left behind. On top of that, this vacuum is completely ineffective for long hair. Every time I used it, my hair would get tangled in the brush roll, and I’d have to stop, take it apart, and cut the hair out. It became such a hassle that I started avoiding using it altogether. I went through all the troubleshooting—cleaned the filters, cleared any clogs, made sure everything was properly attached—and nothing fixed the problem. This vacuum is an expensive piece of garbage. I honestly think the positive reviews I saw before buying this were bought off or tried it once and made a review, because there is no way this vacuum is as good as they claim. Shark makes terrible cordless vacuums. Save yourself the frustration and look for another brand.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Jasmine,
      Thank you for taking the time to leave a review for the Shark - Stratos MultiFLEX Cordless Stick Vacuum.
      Based on the suction power performance, and the way that the unit pick up the hair you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Scent Blaster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love the scent blaster it makes my house smell wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its fun to vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually fun to use. The kids all want to vacuum now. And really - we have 5 girls in this house with long hair - no hair wrap so far.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power, Weight

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product! Great staff to work with on helping me get the right vacuum for my house. Its light weight and does an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for an amazing price! I have been having 2 other Shark vacuum cleaners and a steam mop. Which they have always been very reliable!

    I would recommend this to a friend