Customer Ratings & Reviews
- Model:
- IZ862H
- SKU:
- 6514613
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Stratos MultiFLEX Cordless Stick Vacuum highly for its strong suction, ease of use, and lightweight design, with many appreciating its overall performance and effectiveness on carpets. The odor neutralizer and convenient storage are also well-received features. However, some customers express concerns about the battery life. A few customers feel that the price could be more affordable, and some have noted the noise level and dustbin size as potential drawbacks.
This summary was generated by AI based on customer reviews.
Shark does not disappoint.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and picks up the pet hfur very easily. Love the auto adjust, save battery life for longer use.
I would recommend this to a friendLove it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing but have to clean out wheels from dog hair
I would recommend this to a friendExcellent purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my tile floors and it works great. Especially for constant messes from having two large indoor dogs!
I would recommend this to a friendBreaks in multiple ways.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this vacuum for less than a year. At first, it was fine. Then over time, the power button stops working and is very finicky. Then the plastic hinge that folds the vacuum to allow it to stand for charging also snapped. This product doesn’t hold up overtime and I would not buy it again.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, thank you for your review. We’re disappointed to hear about your experience with the Shark IZ862H. You mentioned that after less than a year, the power button became finicky and eventually stopped working, and the plastic hinge that folds the vacuum for charging also snapped. This isn’t the experience we want our customers to have, and it seems like a very frustrating situation. We understand how frustrating this must be, and we’re eager to help. Please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. Kind regards, Shark Clean NA
10⭐⭐⭐
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing as good as my stratos upright. Picks up in the corners and the battery lasts close to an hour
I would recommend this to a frienddo not waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.get a different vacuum. this thing is terrible. clogs very easily we only have 1 dog and 1 cat and this thing doesnt stand a chance. had to go with an old school corded shark works worlds better.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Matthew, thank you for your review. We’re disappointed to hear about your experience, especially since you mentioned that the vacuum clogs very easily, even with just one dog and one cat, and that you ultimately had to switch to an old‑school corded Shark because it worked so much better. This isn’t the experience we want our customers to have, and it definitely sounds like a very frustrating situation. We completely understand how upsetting this must be, and we’re eager to help. Please contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. Kind regards, Shark Clean
- Cons mentioned:Battery life, Dustbin size
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked decent,but have a very very small tank on it, if you have a larger house with kids and dogs this isn’t the vacuum for you.Battery life was ok but i would have to charge in the middle of my room and my kids.Back to corded for us!
No, I would not recommend this to a friend Great portable vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable vacuum. Not too loud. We use it in our van and is compact for under seat storage.
I would recommend this to a friend
Best vacuum
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum I’ve owned so far. I owned a Dyson and it constantly go plugged up. The fresh scent is amazing would recommend to everyone
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job of cleaning up small messes and to vacuum my hardwood floors.
I would recommend this to a friendGreat product!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses this one everyday and really enjoys this product. Happy wife happy life lol
I would recommend this to a friendCordless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good vacuum for the size! Easy to store in minimal space as my daughter has it for her apartment.
I would recommend this to a friend- Cons mentioned:Battery life
Very poor battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this vacuum and I do like most things. However, the biggest downfall is the battery. We have a small house, less than 1000 sf, and no carpet and just a few area rugs. The battery is depleted before I can finish cleaning using Eco Mode. It cleans well for the most part and is easy to use and get under beds etc. but having to recharge before cleaning our small house is ridiculous. Cannot locate a place to buy a spare battery. The Shark website shows that they sell one but it has been out of stock for months. I dread using it knowing that I will not be able to complete the job. If the battery was better or if I could get a spare then my rating would have been a 4
No, I would not recommend this to a friend - Pros mentioned:Carpet cleaning
Lacking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for carpet. Not the greatest on hardwood and stairs.
No, I would not recommend this to a friend The beast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beast! Stronger machine! Clean perfectly! The hurricane
I would recommend this to a friendGreat vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First vacuum we've ever had that didn't get dog hair trapped around the brush roller. Works great.
I would recommend this to a friendGreat battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum better battery life than expected. I think is better than dyson
I would recommend this to a friendGood product, but weird resting position.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, hard to get used to the resting position when is not in use, but everything else works great.
I would recommend this to a friend- Cons mentioned:Battery life
Skip this product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be a nice vac but there is one MAJOR problem.You can not get a spare or replacement battery.I have a fair amount of carpet in my house and one charged battery is just not enough. I tried contacting Shark to no avail.All I could get is that they are out of stock and no one knew when or if they will have the battery available. Like I said it seems to be a nice unit .But unless you want to spend your time waiting for 2 hours for the battery to recharge so you can finish your job then I would suggest buying a different unit. I will be returning my unit.
No, I would not recommend this to a friend Shark!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this store! Great customer service. Shark has amazing products.
I would recommend this to a friend