Customer Ratings & Reviews
- Model:
- IZ862H
- |
- SKU:
- 6514613
Customer reviews
Rating 4.4 out of 5 stars with 708 reviews
(708 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Stratos MultiFLEX Cordless Stick Vacuum highly for its strong suction, ease of use, and lightweight design, with many appreciating its overall performance and effectiveness on carpets. The odor neutralizer and convenient storage are also well-received features. However, some customers express concerns about the battery life. A few customers feel that the price could be more affordable, and some have noted the noise level and dustbin size as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Shark Stratosphere cordless review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great vacuum, size is great and the functionality of the vacuum itself and the handheld too.
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Good battery life too. Not what i expected.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Returned. Not worth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Battery dies very quickly on full power and has little suction without it being on full power. Turned and bought the corded version which is much better.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Robert,
Thank you for taking the time to share your feedback on the Shark Stratos MultiFLEX Cordless Stick Vacuum. We're sorry to hear that the battery life and suction performance didn’t meet your expectations, especially when not using full power. We understand how important it is for a cordless vacuum to deliver both convenience and consistent power.
We're glad to hear the corded version is working better for your needs. Your input is appreciated and will be shared with our product team as we continue to improve. If you have any questions or need further assistance, feel free to contact us at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very reasonable price and seems to work great so far
I would recommend this to a friendRated 5 out of 5 stars
A Simple Pleasure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An absolute incredible product. I wish I had gotten this one the first time around.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Very Disappointing does not hold charge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Disappointing, I really wanted to like this vacuum. Says it can run 1hr on a full charge. We unboxed, charged unit fully and started vacuuming. Within 10 minutes it went from 100% to 40% charge by 20 minutes it was 10% charge. There is no way this can run 1hr. You are lucky if you can get 3 or 4 rooms vacuumed before needing to recharge again. We returned it and will look for another cordless option in the future.
No, I would not recommend this to a friend Rated 5 out of 5 stars
A+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark cordless stick vacuum is a game changer you want be disappointed.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Hate it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its too heavy and the battery dies quickly. Im so disappointed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We are sorry to hear that you are disappointed with the IZ862H Shark Stratos due to its weight and battery runtime. We will certainly share your feedback with the relevant teams for consideration for future products. If you need any assistance with your product, please don't hesitate to contact our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing unit. As it said, no dog hair gets tangled.
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get this return is good value, no get this sorry
I would recommend this to a friendRated 5 out of 5 stars
Great for my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and convenient. Easy to maneuver through small spaces.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, better than vertex duoclean cordless
I would recommend this to a friendRated 5 out of 5 stars
Stratos stick vacum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Stratos stick vacuum easy to maneuver, great pick up.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Wife loves it. Must work great…I don’t see any dust or dirt in the house plus I’m not sneezing
I would recommend this to a friendRated 2 out of 5 stars
Motor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor sounds weak does not rev up when needed. Not what I expected
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Christine, Thank you for taking the time to leave a review on our product. This isn’t our usual standard and we acknowledge how frustrating this must be. We sincerely apologize for this experience. Based on the power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. They are available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. Looking forward to hearing from you. Kind regards, Shark Clean
- Cons mentioned:Price
Rated 1 out of 5 stars
Quality does NOT match price point; avoid!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum literally broke within a week of use vacuuming a bit of rock salt from my trunk. For the price, I expect it to be able to pick up what is essentially the size of a grain of rice. The motor died immediately. Because we had the protection plan, BB refunded the full price. The corded version is several hundred dollars less - try that one first.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your vacuum, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Cordless vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best cordless vacuum we have purchased!
I would recommend this to a friendRated 5 out of 5 stars
Better than expected
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum, battery last longer than I expected. Easy to clean
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.According to my mom, this is the best mother's day gift she has received.
I would recommend this to a friendRated 5 out of 5 stars
Great Dyson alternative
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two Dyson V6 vacuums and hated them. Absolutely love this vaccuum.
I would recommend this to a friend