Customer Ratings & Reviews
- Model:
- IZ862H
- |
- SKU:
- 6514613
Customer reviews
Rating 4.4 out of 5 stars with 726 reviews
(726 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers regard the Stratos MultiFLEX Cordless Stick Vacuum highly for its strong suction, ease of use, and lightweight design, with many appreciating its overall performance and effectiveness on carpets. The odor neutralizer and convenient storage are also well-received features. However, some customers express concerns about the battery life. A few customers feel that the price could be more affordable, and some have noted the noise level and dustbin size as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Wife loves it. Must work great…I don’t see any dust or dirt in the house plus I’m not sneezing
I would recommend this to a friendRated 5 out of 5 stars
Great for my needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and convenient. Easy to maneuver through small spaces.
I would recommend this to a friendRated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing unit. As it said, no dog hair gets tangled.
I would recommend this to a friendRated 5 out of 5 stars
Stratos stick vacum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Stratos stick vacuum easy to maneuver, great pick up.
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get this return is good value, no get this sorry
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, better than vertex duoclean cordless
I would recommend this to a friendRated 1 out of 5 stars
Poor quality vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible vacuum and started to malfunction 8 months after purchase. The manufacturer solution was to send a few replacement parts which made the vacuum perform worse. The quality is very poor and these vacuums are only built to last 1-2 years.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Nolan,
We’re sorry to hear your Stratos MultiFLEX started to malfunction after eight months, and that the replacement parts didn’t resolve the issue. We understand how frustrating this situation must be. Please give us a call at 1-855-427-5127 so we can help get this sorted out for you. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Cordless vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best cordless vacuum we have purchased!
I would recommend this to a friendRated 5 out of 5 stars
Better than expected
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum, battery last longer than I expected. Easy to clean
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.According to my mom, this is the best mother's day gift she has received.
I would recommend this to a friendRated 5 out of 5 stars
Great Dyson alternative
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had two Dyson V6 vacuums and hated them. Absolutely love this vaccuum.
I would recommend this to a friendRated 1 out of 5 stars
Breaks in multiple ways.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this vacuum for less than a year. At first, it was fine. Then over time, the power button stops working and is very finicky. Then the plastic hinge that folds the vacuum to allow it to stand for charging also snapped. This product doesn’t hold up overtime and I would not buy it again.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, thank you for your review. We’re disappointed to hear about your experience with the Shark IZ862H. You mentioned that after less than a year, the power button became finicky and eventually stopped working, and the plastic hinge that folds the vacuum for charging also snapped. This isn’t the experience we want our customers to have, and it seems like a very frustrating situation. We understand how frustrating this must be, and we’re eager to help. Please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. Kind regards, Shark Clean NA
Rated 1 out of 5 stars
Quality does NOT match price point; avoid!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum literally broke within a week of use vacuuming a bit of rock salt from my trunk. For the price, I expect it to be able to pick up what is essentially the size of a grain of rice. The motor died immediately. Because we had the protection plan, BB refunded the full price. The corded version is several hundred dollars less - try that one first.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your vacuum, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! Love the how it folds and takes up very little space.
I would recommend this to a friendRated 2 out of 5 stars
Hate it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its too heavy and the battery dies quickly. Im so disappointed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We are sorry to hear that you are disappointed with the IZ862H Shark Stratos due to its weight and battery runtime. We will certainly share your feedback with the relevant teams for consideration for future products. If you need any assistance with your product, please don't hesitate to contact our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Winner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife said it is the best battery powered vac that she has ever had.
I would recommend this to a friendRated 5 out of 5 stars
great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very strong vacuum! i love it for carpets and floors!
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid vacuum. Don't really care for the power change from hardwood to carpet.
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Vacuum, easy to maneuver. So far very happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an EXCELLENT vacuum. It is better than the Dyson we had previously.
I would recommend this to a friend

















