Customer Ratings & Reviews

The worst bug bucks purchase I have ever made. This vacuum is worthless. I turn it on and the battery is already at 80%. It does not pick up small particles whatsoever, it does not stand on its own. It is awkward and clumsy. It doesn't work on carpets. What have I done?

Dies in less than 20 minutes! I was seriously shocked by how quickly it dies. I've used it 3 different times and fully charged it each time.

Pretty good vacuum but would like it better if the battery lasted longer. Good pickup and convenient to use.

It’s okay, I prefer the plugin. Suction is amazing, normal carpet it’s fine, lightweight rugs not so much.

The new Shark Stratos stick vacuum is good, don’t get me wrong, but compared to my other Shark cordless vac (Shark Duo Clean), I was a bit disappointed with the new model. My older Shark does seem a bit larger, mostly just the head unit though, and the handle has gotten slimmer in the Stratos and more “streamline” look, but that shouldn’t affect performance. This is my fourth Shark vacuum and although I am happy with it, it is my least favorite of the fleet. THE GOOD: First let’s talk about what I did like about the new Stratos from Shark. Of course, being cordless makes it easy to use and great for quick clean ups, but the battery life limits you to shorter cleanings. (More on that later.) The battery is smaller and lighter than past batteries and the vacuum has an LED display in the handle to show the percentage of battery left (10% increments) so you know when your battery is getting low. I enjoyed having more information than just “high, med, low” on the battery life compared to my Duo Clean and when I was cleaning, I found myself checking the percentage often to gauge how much more cleaning I could do. The attachments are pretty standard for Shark now, but they still work well. I like being able to dust and clean corners quickly with the easy changing attachments. The flexible stick is also a great feature that my Duo Clean also has and I do use it occasionally when cleaning, but not all that often to be honest. The reason I like the bendable stick though is because of the storage. It folds in on itself like a little pit droid and fits into almost any closet without needing a stand or leaning on the wall. Unfortunately, the Stratos doesn’t have a handle like the dual cleaning, meaning carrying it around folded up is just awkward. The new “Clean sense IQ” will make an appearance in my positive comments and the negative side. But for now, the good. It was occasionally handy when it worked correctly and I enjoyed seeing a visual light showing me how much dirt was being picked up. However, I found this to be inaccurate at times or, at the best, delayed. The result is the vacuum constantly revving up just to drop back down seconds later because one cheerio went through the sensor 2 seconds ago. When working properly though, I could see this being a useful setting. I like that it helps conserve battery when there’s less need for high suction, I just wish it would hold the high power longer to make sure I really got that area clean. THE BAD: Now the not so good features of the Clean Sense IQ. Like I said, it didn’t always work properly for me during my testing and usually felt like it was lagging behind and by the time it sped up to get the dirty areas, I was already moved on to a “not dirty area”. This became frustrating and I decided I was going to turn off the IQ and just use a good medium, everyday clean speed. Unfortunately, there isn’t one. The Clean Sense mode IS the middle mode. There is ECO, which is basically only good for putting those nice looking “just vacuumed” lines in the carpet and not much more; IQ, which I discussed; and Boost mode, which is great…but burns up a full battery in about 12 minutes. So you can either get a longer battery life on Eco, listen to the motor go up and down and not make up its mind on IQ, or do some insanely deep cleaning for 10 minutes in Boost mode. This is not what I want in my full size vacuum. And I KNOW Shark can do better because they did - years ago with the Duo Clean that I also own. It just feels like a step back with this vacuum, especially for the large price tag. That said, this vacuum isn’t supposed to replace a Duo Clean vacuum and is still really good in a lot of areas. As you probably gathered by now, the battery life is not great. Now, let’s be fair here, it is a stick vacuum and the average run time for these bad boys is never good. If you want to vacuum for hours at a time, get a lot of backup batteries (if you can find them. Currently Shark does not sell this battery on their website) or buy a corded vacuum. I know it’s asking a lot for a battery vacuum to balance out long run time and performance, but I have seen Shark do this in the past so I was hoping this vacuum did as well. And when running in the IQ mode, it really does seem to be a decent balance. If you’re just doing some every day cleaning, this will work and you’ll get about 30 minutes, give or take 10 based on your floors and how dirty they are. But as I stated, I wasn’t loving the IQ mode all the time and I felt that Eco didn’t do a good enough job so if you have to run on Boost, you’re really only getting one room done on a battery. This means my hope that this vacuum could replace our daily user and be the main vacuum was not possible. Is it great at quick clean ups and average weekly cleaning? Yes absolutely! It just won’t be the one I reach for on big cleaning days when I plan to vacuum the whole house, furniture and dust etc. SO WHO’S IT FOR? I’m not saying it’s a terrible vacuum, I’m just saying it’s only really good for the right user. If you have a small apartment or just need a good battery powered, quick clean vacuum, the Stratos is perfect for you. You’ll be happy with any mode, the air freshener will give a fresh scent and your mess will be cleaned with no hair tangle in the brush roller. If you’re looking for the main heavy user vacuum of the house, you probably won’t be very happy. You’ll want more power and longer battery life and will need to buy more batteries or would benefit from just buying a corded Shark. (yes, I definitely recommend Shark vacuums over all, just find the one for you. They make so many great models.) For me, this is still a welcomed vacuum to have in my cleaning arsenal, it’s just going to be used as a support item instead of leading the charge. And as a stay at home husband who takes cleaning the house seriously, I need all the help I can get. Shark has in the past, and continues to provide me with great vacuums to clean all my family's messes.

Alreaady broke. Within the first year i had to buy replacement parts and the warranty did not cover them. After the year the motor blew up. Do not recommend.

I wanted to love it but The battery life is absolutely horrible. Vacuumed stairs and not even half of a small room and it died after being fully charged. 10-15 minutes max and it is brand new for christmas. Definetly going to try to return!

Perfect for carpet! We live in a townhome so it’s hard to clean upstairs, but this tool makes our job simple! Profound cleaning item!

little over a month the on a full charge it drops to 70% in 30 sec i timed it. The suction is weak. I might of got a defective vacuum but im planning on returning and going with another model

Sorry, this fell apart shortly after we purchased it I’m very disappointed.

It did really well on the carpet and I could tell it actually got the stuff on the floor. However the battery does not last at all. Every time it got to 60% it would just shut off. If the batter wouldn’t die so fast it would be fine.

I barely got to try the vacuum when I got it. After it died, I discovered the box didn't have the charger. I had to drive 50 minutes to pick it up, so I am really disappointed that now I have to find time to go back

Not as powerful as you would think. Went with a Dyson but that quit working after less than 2 months lol

Damaged after 20 days- funny enough there’s only a 15 day return policy Vacuum does a decent job at vacuuming but it’s down fall is in the cheap plastic material- the locking mechanism snapped and now the bottom brushes don’t move- leaving me with just a handle to use- very disappointing

Great product, easy-to-use and straight forward. Very nice design..

Light weight and has good power and picks up everything

The vacuum cleans very well, however the battery barely lasts 10 minutes. Cannot find any additional batteries as never in stock at Shark.

I got to use this Vacuum 3 times before I get an error code 40. I have done everything recommended to clear the code with no resolution. Thank goodness for Total Tech!! Back to Best Buy and back to the tedious search for a stick vacuum cleaner that can clean a basic house.

Picked this up looking for a cordless vacuum with a decent battery life, while also finding something to deal with the excessive pet hair my dog and cats produce. I have hard wood floors, with area rugs spread throughout the house. The carpets get gross and full of hair, and the hair that doesn't end up on the carpet blows around the house like tumbleweeds until it gets lodged in a corner or under furniture. Drives me crazy. This vacuum achieves most of my goals I set out with, but the battery on this is not great, and that is my biggest gripe with this item. This vacuum is nice because it does do a good job on the pet hair on the carpets, and obviously the cordless feature is always nice because I can take this wherever it's needed without worrying about if it will reach with the plug or if I need to unplug and move to a new outlet, or if I am getting tangled or stuck on things while vacuuming. Setup was easy. It does come in quite a few pieces unassembled in the box, and at first glance it can seem a bit overwhelming, but luckily there are plenty of stickers on the pieces, and a very helpful manual that tells you where to start and what goes where. Everything is click into place, which is nice. I like that the bottom of the vacuum, the roller part, comes un-attached so you can use the stick to get suction in corners. There is also a button on the middle stick section that makes it "bend" if you will, so that it can easily fit under couches or benches or other furniture that may usually be hard to get under. That is a nice feature. This also comes with 3 cleaning modes, a Clean Sense IQ mode, which basically "adjusts" to what it's cleaning. It starts in a low power suction, and then say you run into a giant clump of hair, or debris or cereal or whatever, it will auto kick in to a higher suction mode to account for the power needed. This is a great feature as well. The other 2 modes, are standard a high suction mode "full blast", and a lower power "eco" mode which gives really slow suction, but this may be viable for most situations. Also has a nice vibrant display that shows you how much battery life is remaining which is helpful. The main issue, which I touched on, is the battery life. Regardless of what "mode" I picked, I still only got about less than 30 minutes of power. Now, in most situations you don't need anything more than this, and that's something I factored into my review. This will do all the jobs you need it to. BUT, after the battery dies, which was most confusing to me is that the battery would take HOURS to recharge. Like I plug it in at 2pm, and then at 6pm it's still not fully charged. Seems like it shouldn't take THAT long to charge. Especially for only providing 30 minutes of power. I have a small house. If you have a large house, with multiple rooms to vacuum, you have to plan to split it up apparently to get it all done. I would still however, recommend this product. Although the battery life leaves something to be desired, the product itself is excellent and good with pet hair.

Love this vacuum. Picks up very well the light is very good for seeing dust and dog hair. The battery is very good, I charged it and used it before I left for vacation was gone for over a month and the battery was still at 70%.