Customer Ratings & Reviews

Hinge on the hose broke within months of purchase and "wasn't covered by warranty". Poorly made product and irresponsible service from shark.

It won't hold a change, so i will have to return it

Was very good while it lasted. Stopped working 2 days after it was no longer returnable.

Doesn’t seem to work properly. Suction it terrible

I have a Consumer reports #1 rated vacuum at a cost of $1350.00. Vacuumed the rug well with my Miele Vac then with my new Shark Stratos, it picked up a lot more dust and such. I am sold.

Doesn’t suction hard enough………. The head doesn’t fit in most places

With 2 very fluffy dogs we tend to go through vacuums rather quickly. We prefer these light weight stick vacuums like this Shark - Stratos Cordless with Clean Sense IQ. It is very light weight to carry from downstairs to upstairs. The only drawback is the dust cup on these light weight vacuums fill up quickly, especially when you have pets. The setup is very easy as with any stick vacuum. Attach the wand to the roller body at the bottom and the dust cup and motor assembly on the top. One difference with this Shark - Stratos Cordless Vacuum is that it has an Odor Neutralizing Cartridge which adds a fresh scent to the air and carpet as you vacuum up the dust, dirt and hair. I really like the fresh scent and will buy more cartridges as needed. The motor of the Shark Sratos is by far the best of any vacuum we have owned. There is 3 settings, Eco, clean sense IQ, and Boost. The clean sense did well. It added power to the suction when it sensed a dirty area but if you really want to get deep down dirt out put it in boost mode (or as I say, "Beast" mode) and really feel that suction. I ran it on Boost mode at 100% battery life and was down to 25% after vacuuming our living room, family room, and bedrooms. There wasn't a strand of dog hair left anywhere and the 2 rollers stayed hair free unlike previously owned stick vacuums that end up with a huge hairball after each use. As I said though the dust cup is small so I had to empty it 4 times while vacuuming those rooms. I tried the Stratos out on our hardwood floors also and it did very well. Usually a vacuum will shoot particles of debris around the floor when you try to vacuum hardwood but not this vacuum. It adjusts the roller speed automatically to gently pick up particles on hardwood and not shoot them out the back. Besides the beast mode suction the position you can fold it into for storage is the best part. Just press a button on the stick and you can fold the dust cup and motor part of the vacuum forward so it sits balanced and with a very tiny footprint. You could store this easily in a closet, under a table or even out in the open because it gets so small you would barely recognize it's a vacuum. We love this Shark - Stratos Cordless with Clean Sense IQ and hope to get many years of hard work out of it.

Terrible battery life ubder 15 minutes and it completely dies

It came damaged so needed to use masking tape to get it to work. Will be returning and getting another one.

I do not like this vacuum. The suction is poor, the attachments are no good urgh... I need to find a better one. I think i was better off with the regular red shark, only problem is that after a year it start to not want to turn on. I keep it as clean as possible and wash filters and take out any tangled hair or toys...

Shark is improving on their vacuums but getting a bit expensive now. This Stratos does a wonderful job picking up everything on the floor! From just dust and sand up to leaves and and large cat litter/wood pellets. The tank is easy to empty as always and the filters are washable! I really am enjoying the clean sense feature. It's great to automatically get a boost in power when needed. Something I have yet to see on a cordless vacuum is an option to set the brush roll to really gentle. (Anybody wanting to go over bath rugs, ect will know why) I also really like the odor neutralizing pods. (hope they come in other scents soon) they give a nice fresh smell when vacuuming. It's amazing for allergy sufferers, all dust stays in the machine where it belongs, nothing blows out in your face! The display screen is nice that it shows battery life but needs to be able to be flashed on quick without powering up the vacuum to see how much juice is left. The folding handle just may be my favorite feature. The ability for it to bend and get under furniture all the way is genius. The fact they made the hose in the hinged section detachable is wonderful. It is a spot that can get clogged easily and now there is access to get that clog out easier. I would have liked to have seen a few more tools in the box, maybe 2nd battery, and a wall mount stand that charges the vacuum also, especially at this price point.

The first one I received the motor stopped. They replaced it and the second one stopped as well.

Great vacume. Secound one I purchased. Great for quick smaller jobs. Wouldnt recomendbfor a whole house.

Best vacuum for the price! You wont regret it! I can vacuum my entire 2400 sq ft house on 1 charge!

I cant rate this, as i never used it. I realized i accidently bought a cordless one, and returned it.

Too top heavy, don’t think it’s very durable especially since it folds. I can see easily how wear and tear can make the machine useless very quickly. Returned.

Super nice vacuum, super impressed with its capabilities.

Wireless is the future! I have been slowly trusting wireless devices because they are getting better, and I am happy to share that this is the case with this vacuum! The suction power in this is no joke especially when you active the boost option. It’s doing such a great job at cleaning the dog hair and I am extremely satisfied with this. The only thing I wish was a little better was the battery, but fortunately my home is only 1400 square feet so I can vacuum my whole house in one charge. Here are my scores per each feature: 5/5 – Clean Sense IQ – first experience I have with a feature like this one. I love it and it seems like it does a good job at recognizing dirty areas versus less dirty areas. 5/5 – Cordless – I didn’t think it would do a better job with suction compared to my old vacuum, but it does a better job without a doubt! 5/5 – Power – impressed me and did better than a quality cord vacuum I have that is about 2 years old. 5/5 – Built Quality – strong and durable. I just wish it came with some type of stand. 4/5 – Battery – the battery could be better. For me it works, but I can see this being an issue if you own a large 3000sqft house. Overall, 5/5 for me. I am in love with it! Thank you, Shark!!

Overall good vacuum. Battery doesn’t last long … I will have the vacuum fully charged to 100% and in 5 minutes the power percentage is only 90%. I had another cordless shark vacuum before this one and had the same problem. But this is a powerful vacuum so I’m assuming that’s why it loses battery quickly. I have a German Shepard dog and the stratos picks up the hair easily. I really love the deodorizer in this vacuum it makes it smell lovely and not musky. I also love that it’s compact and can fold and put on a shelf so it can be easily stored. The vacuum is very easy to assemble and take apart to clean. Highly recommend the vacuum just wish the battery life was better.

Worked great for about 3 weeks. Now have to sweep us the mess it leaves behind.