Customer Ratings & Reviews
- Model:
- IZ862H
- |
- SKU:
- 6514613
Customer reviews
Rating 4.4 out of 5 stars with 727 reviews
(727 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers regard the Stratos MultiFLEX Cordless Stick Vacuum highly for its strong suction, ease of use, and lightweight design, with many appreciating its overall performance and effectiveness on carpets. The odor neutralizer and convenient storage are also well-received features. However, some customers express concerns about the battery life. A few customers feel that the price could be more affordable, and some have noted the noise level and dustbin size as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent Vacuum Cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark Stratos Multiflex very good vacuum cleaner, of excellent quality, and very easy to assemble, clean, and use. It has very good absorption and is light in weight. I love Shark Stratos! Thank you Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Stratos Cordless Vacuum is lightweight, easy to maneuver, and incredibly powerful for a cordless vacuum. The suction is amazing, even on carpets—and it automatically adjusts to different floor types, which makes transitions seamless.
I would recommend this to a friendRated 5 out of 5 stars
Excellent vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this vacuum. It is lightweight and easy to use and has powerful suction. It is easy to empty and always picks up so much. We are extremely happy with our purchase.
I would recommend this to a friendRated 5 out of 5 stars
So far so good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great suction for a cordless. Love the clean sense IQ that automates suction based of dirt levels. Kind of wish it was able to speed up by sensing carpet vs bare floors, but you can turn it to boost mode. Dont expect the battery to run more than 15 mins on boost mode though. The hinge in the middle is a cool idea, but makes it feel a bit flimsy. The odor neutralizer cartridge is a nice benefit as well. Biggest complaint would be it only comes with two attachments and they are expensive on Shark’s website. Overall, cant complain about the performance though!
I would recommend this to a friendRated 5 out of 5 stars
Shark Stratos, Clean sense IQ and oder neutralizer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m really liking this vacuum. We have 2 long haired cats so keeping up with the hair is key. We are moving to a new home with vinyl floors throughout the first level and carpet upstairs and the stairway. I was looking to upgrade us to something that could handle both surfaces and was easy to carry around room to room. Not tripping over and maneuvering around a cord makes vacuuming easier and much faster. Like how this hinges to get under furniture. Like how you can detach and use as a hand vac on the fly. I like the battery saving dirt detecting feature. Didn’t think I needed the oder neutralizer but it is a nice fresh scent.
I would recommend this to a friendRated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this vacuum cleaner has hit all the check marks! It’s powerful and believe me can do a heck of a lot more than we expected. Highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Best One Yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned every Dyson, tried LG codezero and now this Shark and i have to say i like this one the best. Its a lot heavier than the other vacuums mentioned and it has a bit of a wobble not very sturdy but that might be by design. I like the light on the front, the other vacuums never had a light. I love how you hit the boost button and it reacts immediately unlike the Dysons and the LG. The noise level doesn’t bother me and i live in a condo(not too loud and i vacuum at 1am sometimes). The battery life is good for me-no complaints. It folds down to store-which i love and plugging it in manually is not a factor either. I dont see this vacuum breaking like the other ones Ive owned. Overall im very happy with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Almost Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good cordless vacuum with only a couple of areas that could use improvement. It does a very good job of picking up dirt and pet hair from carpet and is very easy to empty without the need to reach into the container to pull out hair which is a common problem with vacuums. It has enough space to hold a few rugs of dirt and pet hair. If you have a large job, you will likely have to empty it more than once. I have two dogs and plenty of dog hair and experienced absolutely no hair wrap as they claim. The Clean Sense seems to work as it changes during the course of vacuuming and has an indicator to tell you how hard it is working. I just assume it is working as it changes but have no way to actually test it. I was never able to get it past the halfway mark. It folds in half, and easily tucks away in the corner of a room without getting in the way. I vacuumed 4 large area rugs and had about 60% of the battery left. It allows it to fold in such a way to allow it to easily get under furniture and does fit under very low furniture. The vacuum does not stand up on its own when not folded and requires it to lean up against something it you need to set it aside. Unfortunate. Also, there is no indicator to tell you when it is charging and when it is done changing so you just have to plug it in and guess when it is done. Also unfortunate. These two problems should be fixed. Overall, very good cordless vacuum that's easy to just quickly grab and use.
I would recommend this to a friendRated 3 out of 5 stars
Battery powered Shark vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ease of use especially being battery powered, but it does not last long enough to do serious vacuuming. The power seems to be inconsistent even when it detects dirty areas. I love all their other products.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Kevin,
Thank you for your feedback. We understand how frustrating this situation must be, especially when the battery life and power performance don’t meet expectations. This isn’t our usual standard and we’d appreciate the opportunity to make this right. Please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to assist you.
Kind Regards,
Shark Clean NA
Rated 5 out of 5 stars
Very nice vaccum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.appreciate the HEPA filter and anti-allergen tool. Easy to assemble, it took less than 2 minutes. noteworthy feature is the odor neutralizer. This is great for homes with pets or rugs that tend to accumulate odors. The motor is powerful, and the LED lights illuminate small pieces of dirt and pet hair. The LED screen makes it easy to check how much battery is left as well as view the current settings. easy to store. It can lean against the wall or even fold down. The fold-down mechanism helps clean very tight spaces.
I would recommend this to a friendRated 3 out of 5 stars
Smart IQ - meh…..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite disappointing. I didn’t have the tech package so I could return it after 15 days. I want my money back but it’s too late. I’m not happy. Everything is awesome about the vacuum cleaner except the IQ part. It really makes the vacuum perform less well because it has a range from 100% and it goes down as your back and if the IQ sensors are blocked the percentage goes down so you have less power. Well that’s a problem because there’s nothing blocking the IQ sensor but it’s only vacuum it like it’s 70 or 80% and that’s a problem at 100% clean 100% power at all times, so I don’t know I can’t figure that IQ sensor part. I don’t know it’s pretty cool smells good with a freshner that’s included and it’s true that it does it gather a wrap hair around the blade. The accessories that you can attach are very useful for cleaning the top of the ceiling fan with blades. Or under a couch a little the cordless feature is great because that’s such a pain when you’re trying to vacuum and have to carry a cord everywhere with you were accidentally vacuum over it or wrap it up when you’re done this takes the work out of the job. And vacuum is very light for my carpal tunnel in hand, pain and neuropathy and Neurology issues.
No, I would not recommend this to a friendRated 5 out of 5 stars
Dyson isn't worth the extra money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, it's a solid vacuum. Could the build quality be sturdier? For sure. Do I feel it's going to break with no normal use? Only when my girlfriend operates it with that altima energy. Felt like I still needed to get a Dyson to make peace with the purchase and picked up a v11. I was really disappointed with the Dyson because my expectation was much higher and it just felt like I was paying $200 more to have 20 attachments I wouldn't use. I don't have a pet with long hair, but I have a really close example and it handles everything so much better than I wanted to believe. I was gifted a Rainbow vac and I use that for big cleans. For everyday use, the shark exceeded my expectations. It pulls dust and dirt from between LVP that I didn't even know was there. Plus, it even stands on it's own so more issues laying down your vacuum to trip over it later. The only con I had was that the dual roller head on the shark is louder than I was used to but it's not terrible. You learn to love not needing to swap heads for different floors. Just be conscious of the folding system and feel good about owning a vacuum that outperforms the Dyson for the majority of people who aren't living with 17 huskies. I give it 4 stars because the folding system should have been alumnium or steel (I put 5 to cancel out those people who bash products for not taking 2 mins to figure out how it works... You know who you are). Do it. No ragrets. Not even a single vacuum.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Choice for a GREAT Cordless Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cordless stick vacuum. Easy to assemble and was able to use it within 5 minutes of opening the box. I recommend using the "Eco Mode" power setting as the battery will last longer. Works best on hardwood/laminate flooring. Picked up every speck of dirt, dust, kitty litter etc. from the floor. This vacuum is highly rated by Consumer Reports and is well worth the cost. List price is $499.99 but I purchased mine on sale for $299.99 at Best Buy!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Amazing vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice vacuum. Only complaint is battery life but I don’t mind charging it after each use. Super easy to use and super light weight.
I would recommend this to a friendRated 5 out of 5 stars
Perfect for hard floors!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been sticking with Shark for my hard floors for years and I can't imagine choosing anyone else. They've nailed it every time! This one is easy to handle and can fold on itself to become more compact for storage. You can't go wrong with this especially if you get it on sale!
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum for a small house
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. The battery life isn't fantastic but my house is roughly 2200 sq ft and it will vacuum the whole house on one charge. The suction is fantastic. It sucks up debris on the sides which is nice. I love how it folds over on itself so it can stand up on its own. The dustbin is super easy to empty and it usually gets everything out without me reaching in there.
I would recommend this to a friendRated 5 out of 5 stars
I don't recommend for a large home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't sure if I was going to like it, but it surprised. It had great suction and picked up stuff my vacuum missed. It was a little awkward on how you have to flip the stick forward and backwards while holding the button while doing this. I was always afraid it was going to break or get my fingers. The charge on this is good and lasted long enough to do my entire house. However, it's not very practical for a larger home. I would definitely recommend this for an apartment, townhome or condominium.
I would recommend this to a friendRated 4 out of 5 stars
Excellet power and long battery life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent power, great at picking up food and debris. It seems just as effective on hardwood and carpet and so far that front roller has been excellent at avoiding tangles. The adjusting suction power is jarring at first, but seems to work really well at making the battery last. I have yet to get close to running out of battery even doing multiple parts of the house. Only cons: would benefit from some sort of dock or wall mount. Also the attachments are a little lack luster compared to some other stick vacuums.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Overall!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent attachments and easy to use. Great suction and stores nicely.
I would recommend this to a friendRated 4 out of 5 stars
Good unit and battery life.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good suction and easy to use. A better design would be to balance out the unit so it would stand on its own instead of folding in half. That should be an option for easy storage.
I would recommend this to a friend

















