Customer Ratings & Reviews

Great machine! We had a Duo for the last 5 years and the only issue with it was the cord began to crack. This new shark pulls even more out of our rugs than the previous version.

Light vacuum and a great product, has 2 extra parts for your work in the house and car.

Best vacuum I have ever purchased was kinda expensive but when on sale which is when I got it it was worth every penny!!! My floor has never been so clean

This shark has some bite to it. It cleans well, and it's easy to maneuver. I dont notice anything different with the odor cartridge, but it's a nice little ginmick.

Vacuum is clumsy to maneuver if a petite person. It's tall, heavier than it appears, and to swivel takes much twisting.

This is my second Shark vacuum and it's great! The ease of assembly was awesome. I'm finding that I can actually use the attachments from my original vacuum with this one, which is great!

Works just as described. Couldn't be happier with all the different functionality, and the fact that you have such a compact item that has all that functionality, is amazing. I would recommend 10/10 times!

Nice price, good quality, easy customer service. Works well

Great shark for home and business use. Would buy again.

I've had this for a year now. In that time the cleaning head started seizing up about 9-10 months in, smelling like burning hair. Which is likely due to dog hair. Ironically this vacuum has "HairPro" in its name. I tried to find a way to clean the hair, but it's nearly impossible for a consumer to access the main roller. I only have a little dog and vacuum weekly. I got on Shark's website and found a replacement cleaning head for $95. Ordered that in December. Now 2 months later the rollers on that are seizing and smelling like burning hair. Unfortunately the design is so anti-consumer, there seems to be no way to fix it other than buy a new cleaning head every time. I like the features of this vacuum, though the plastics are a little cheap feeling compared to a Dyson. But I cannot recommend this vacuum at all, especially if you have pets. It's not affordable to spend several hundred dollars on the vacuum to begin with, then have to buy new cleaning heads for $95 on a regular basis. A vacuum that is supposed to handle hair well should do so and have a way for consumers to clear out any hair that might get stuck. This is basically built to be an expensive disposable machine.

Lighter than previous level designs! I have cats and vacuum almost everyday.

Vacuum is very heavy and awkward. Has to be taken apart to vacuum under anything. The canister is also heavy.

It is easy to use and light. It does the job just fine.

We replaced our Dyson with this shark and really love it so far! We have a Golden Retriever and deal with constant hair. The vacuum has done a great job! Love the detachable tank too for stairs and getting under furniture.

Its so heavy and hard to push around. It works good but so heavy

The best vacuum I’ve ever owned. I let my shark robot do daily cleaning, but this upright shows why a robot vacuum is not the be all end all. This shows what the robot misses… and it’s a lot.

Best sweeper I ever had. With 2 large dogs it picks up hair with out getting tangled in the beater brush. You can also transition from carpet to hardwood with out shutting beater brush off. Doesn’t hurt hardwood floors.

While the suction on the vacuum is awesome The hose is a nightmare. The hose does not extend very far or easily. Because the hose is not not very flexible, every time you use it, it causes the vacuum to fall over constantly. I wish I had returned it. It makes vacuuming more of a chore than it has to be. Shark you need to rethink the hose of this!!!

Great product- really is a game changer for house cleaning- I love it.

We have had really good luck with the Shark brand. This is no different. It always gets deep and gets all the dirt cleaned up. I would highly reccomend this Shark vacuum.