Customer Ratings & Reviews

This Vacuum is great. Works so good and is light weight

Love this vacuum! Efficient and effective. Makes short work of any job.

I ordered this vacuum last summer and it lasted about 7 months before the brush roller quit working. I contacted Shark and they replaced it with the same vacuum. Not even a month later the roller quit working and the vacuum gave off a terrible burning smell. Back to Shark customer service I went and will be sending the replacement vacuum back to them. Don't waste your time or money with this vacuum. Everything is just made to break, unfortunately.

I researched so many vacuums and this came out as a good quality vacuum for a mid tier price. They have excellent marketing, I'll give them that. First, there is no oder neutralizing, it is a fragrance bomb that about took me out. I expected it to be a filter or something like baking soda that actually neutralizes orders, not covers them up, it was so harsh just opening it, my throat was irritated and just no! It is too narrow, the suction is nothing compared to my old Hoovers, the swivel makes it awkward. For this amount of money, I am not impressed. I will be returning it. Also the height of the handle has been mentioned and it is awkward. My husband moved it and said, wow, that's tall.

Just opened at Xmas. My son put it together easily. works well so far. Nice long cord. easy lever to empty....had to look for that compared to our other Shark....which is now going to go upstairs.

Good product. Does what supposed to. Kind of hard to push for older person.

Great vacuum. Does really well on thicker carpet and has lots of great features.

Still a good vacuum but seams to be a cheap plastic compaired to previous models.

It is very heavy to maneuver. It leaves me with arm and lower back pain if you vacuum an entire house

I LOVE this vacuum cleaner! I just bought a Dyson and it was so bad that I sold it for half the price on Facebook marketplace at 4 months old. This one is so much better!!!

Very good product slightly less maneuverable prod.

Good vacuum like the pet pro better but this one is nice

Under a year old and the cord is done. Used the notches to lock it in and it frayed. The roller on bottom is always clogged with pet hair. It’s very powerful but the tubes are so small it’s constantly clogged. It’s a huge let down.

Handle is too short but cleans very well, worth the price

Broke after 2 months of use. No longer sucks anything up and is so loud, no blockages in any of the hoses. Best buy support is no help so now I have to spend hours on the phone with Shark customer support. $500 wasted.

This is the worst vacuum I've ever owned. I upgraded from a slightly less expensive Shark, thinking this would be better for pet hair with the new design, plus I love the idea of the odor neutralizer. Believe the other reviewers that say this thing can't handle pet hair. Every single other vacuum, including my less expensive Shark (more than one) and my Dyson, could handle pet hair much better than this. It clogs up the roller in the front and I am constantly having to take it apart to clean it out! I've never had that issue with any other vacuum, especially one supposedly designed for picking up pet hair. In addition, it takes AT LEAST 3-4 tries every single time to replace the dust bin after I take it off to empty it. My husband has the same issue, and I see that others do as well. I wish I would have taken this back. ZERO STARS and a waste of money.

Great power, goes right to the edge when cleaning, but it stopped working after the first time.

This vacuum is not heavy, picks up very well, and a bonus with the new filter addition to the Shark vacuums.

Powerful and easy to use. I had another Shark previously so I knew I would like it, but this one really does do a good job.

Purchased while on sale. Powerful suction. I purchased other attachments that go perfectly for our vacuum.