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Customer Ratings & Reviews

$479.00
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Customer reviews

Rating 4.7 out of 5 stars with 1204 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the product's amazing suction power, overall performance, and ease of use, highlighting its effectiveness in hair removal and its impressive odor neutralizer. However, some customers find the product to be heavy, and a few mention its noise level and large size as minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,204 reviews
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Money well spent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth the money. Have a black lad and she sheds this vacuum picks up the fur with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing this vacuum and I could not be happier. So far I love everything about my new Shark. My daughter and I have really long hair so I love the self-cleaning brush roll. I also love the attachment for pet hair on furniture, we have a cat so it was a huge selling point. I had a Dyson for 12 years prior but I'm happy I decided on the change to a shark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum, very strong suction !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile, lightweight, and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vacuum cleaning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum! It helps to use this for my home.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Really like this vacuum!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this vacuum! I had a dyson prior and this works just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Odor neutralizer

    Rated 5 out of 5 stars

    vacuumizer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One very nice vacuum, does everything that's advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Powerful vacuum cleaner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, powerful but a heavy to carry around. still a very good vacuum,

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Shark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Runs quiet, amazing what this vacuum picks up! It was easy to put together.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given this vacuum a 4.7 but didn't have that option. Has tons of pickup power and cleaned an unbelievable amount of hair out of the rugs. My complaints are that the hose is too short in order to clean high or out of reach places and it is bulky and difficult to move. But the power is amazing and I would probably buy it again!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A no for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get the shark lift away pro I listened to AI about the stratus and that was a huge mistake! I do not like this shark model at all and I mistakenly thought I had a 30 day exchange window with Best Buy and unfortunately only had 15 and didn’t learn that until day 17 so now I’m stuck with this and I absolutely hate this vacuum!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Jovan,

      Thank you for sharing your review. We're sorry to hear that the Shark Stratos Vacuum didn't meet your expectations. We understand the disappointment when it isn't what you anticipated. If you do have any questions about the vacuum's features and functions, you can contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind regards,
      Shark Home

  • Rated 5 out of 5 stars

    It does what it says on the box real good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, versatile vacuum. Comes apart like an anime robot. Reasonably light and flexible to allow you to clean all the nooks and crannies.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Weight

    Rated 2 out of 5 stars

    Not my favorite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power switch on handle didn’t work so I ultimately returned this, but it was also heavy, extremely loud, and awkward.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great, i was doubting about it with the harwood floors but it works great. And on carpet its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is lighter, easier to maneuver, and it cleans better than our old Dyson ball. It’s still very new so review is limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Stratos is awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum cleaner I’ve ever used!! Worth every penny and then some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum. Relatively light weight and very easy to maneuver

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Reduced suction after 2.5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently lost suction power, maybe 30-50% as an estimate. I regularly maintenance it, cleaning all the filters and replacing as necessary. There are no clogs or blocking debris. One day while using it I noticed that it was much quieter than usual and wasn’t picking up very much. Eventually replaced with another brand that includes a light to see whats on the floor and I was disgusted with the amount of pet hair and dust that was on the floor. It looked like it had not been cleaned in years and I vacuum every other day. After replacing this vacuum with another brand my allergies have started to settle significantly. I put too much faith in this vacuum and regret buying it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      We appreciate your feedback and the time you took to write a review. We're truly sorry for the issues you've encountered with your Shark Stratos. Your insights are important, and we will share them with our teams to prevent future occurrences. For assistance and to discuss your options, please call us at 1-855-427-5127, and we will gladly assist.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast shipping. I will ship here again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works very well with cleaning and disinfecting the carpet!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Colossal waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great machine for about a month. I bought this because of the self-cleaning rollers which worked well however, all this managed to do was relocate the hair to the roller bearings which are enclosed and not customer serviceable. The hair wrapped around the bearings created enough torque on the roller drive motor to trip a 20 amp breaker. Shark uses T15-S and T10-S torx screws and there are no repair directions on the Shark website, leaving the only repair option to returning it to Shark. Shipping woukd exceed the sale price I paid so it's on it's way to the dump! What a colossal waste of money and I'm not surprised to see that this a discontinued model. Fortunately, a have a 10 year old shark that still works. What happened to Shark quality!?!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi William,

      Thank you for taking the time to share your experience with the Shark Stratos Upright Vacuum. We’re glad to hear that you initially found the self-cleaning rollers effective, but we understand how frustrating it must be to encounter issues with hair accumulation in the roller bearings and the lack of accessible repair options.

      Our goal is to provide durable and easy-to-maintain products, so we truly appreciate your feedback. We’d love the opportunity to assist you with troubleshooting or discuss potential solutions. Please reach out to our team at 1-855-427-5127—we’d be happy to help in any way we can.

      Kind regards,
      Shark Clean