Customer Ratings & Reviews
- Model:
- AZ3002
- |
- SKU:
- 12773052
Customer reviews
Rating 4.7 out of 5 stars with 1204 reviews
(1,204 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the product's amazing suction power, overall performance, and ease of use, highlighting its effectiveness in hair removal and its impressive odor neutralizer. However, some customers find the product to be heavy, and a few mention its noise level and large size as minor drawbacks.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Shark
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but it could make better to Access to clean the head where the lint collects.
This review is from Shark - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We appreciate that you share that with us. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
WORST VACUUM I’VE EVER OWNED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WORST VACUUM I’VE EVER OWNED The Shark Stratos is the worst vacuum I’ve ever had the misfortune in buying. I purchased this vacuum approximately Feb 8, 2024 just after my son’s birth. I did a lot of research for a good replacement after the $105 Bissell we had died after 4 years of respectable service in our house with 1 dog and 3 cats. I did a lot of research while at the hospital and thought I stumbled across a good vacuum with the Shark Stratos and boy was I wrong. The vacuum motor and brushes locked up Mar 11, 2025 so it barely made it a year. I spent $400 on this piece of junk when the $105 Bissell made it 4 years before failing. Shark is making cheap pieces of junk that end up as e-waste. BOYCOTT this horrible company. They don’t make these vacuums repairable. https://youtu.be/A1wnvztYIwY?si=uXrXpUlUefUY1tHY
This review is from Shark - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
Rated 1 out of 5 stars
Sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vaccum sucks. Have to empty the tank every couple swips. I have alot of dog hair and the tank doesnt even fill up all the way before it shuts down. Back tank never gets the hair or dirt.
This review is from Shark - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't pick up dog hair!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great on hardwood, but did not pick up dog hair even after 10 + passes. It went back to Best Buy. I also thought it was weird to manouver.
This review is from Shark - Stratos Upright Vacuum with DuoClean PowerFins HairPro, Self-Cleaning Brushroll, Odor Neutralizer Technology - Navy
No, I would not recommend this to a friend















