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Customer Ratings & Reviews

$299.99
Save $230
Comp. Value: $529.99
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Customer reviews

Rating 4.7 out of 5 stars with 1073 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Stratos Upright Vacuum, particularly its suction power, overall performance, ease of use, and effectiveness in hair removal. The odor neutralizer feature is also well-received. However, some customers find the vacuum to be heavy, while others have concerns about the noise level, attachments, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,073 reviews
  • Rated 5 out of 5 stars

    Woah!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. It has a built in air freshener that I wasn’t expecting and makes this purchase that much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FHR

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, I always recommend Best Buy for my friends to buy electronics.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Too heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy and hard to use felt like doing a workout

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your Shark Stratos Vacuum weight. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum can never go wrong with shark easy to use and great attachment, also very strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacume

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark is a great vacuum. Having the light on it helps see in dark spaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Shark Sweeper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sweeper. It sweeps up really well does a nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this machine. So far, so good. I wish they would have kept the light on the handle,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves this

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it after other vacuum broke. Wife Loves it. Better at picking stuff up then our old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love great unit!! Really easy to put together and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of the vacuum and its suction strength.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less than a year old

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had less than a year already having issues. On / off button no longer works. Have to plug and unplug to turn on and off. Only know if the brush is actually spinning IF the light is on

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Nicole,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark Upright Vacuum. We will do our best to help you. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum, does exactly what you want and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shark vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good jobon carpets, flooring, and furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so good amazing and do deep cleaning for carpet and wood floors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vacuum, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, great price, but is a bit heavy. For half price, how can you go wrong? I bought 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Buy!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum allows me to complete tedious tasks such as vacuuming below couches and beds with easiness!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just my opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOthing is perfect the hose is to short the tools can't estay at its place but is a nice one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Shark Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Dyson for about a decade. Switched to this Shark and I’m very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Grade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum I’ve ever owned and I’ve owned a Dyson. Feels like professional grade.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great while it lasted

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this vacuum last summer and it lasted about 7 months before the brush roller quit working. I contacted Shark and they replaced it with the same vacuum. Not even a month later the roller quit working and the vacuum gave off a terrible burning smell. Back to Shark customer service I went and will be sending the replacement vacuum back to them. Don't waste your time or money with this vacuum. Everything is just made to break, unfortunately.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Elise,
      Thank you for taking the time to leave a review for the Shark Stratos Upright.
      We're truly sorry to hear that you are not satisfied with the vacuum's cleaning performance. We will definitely share your feedback with our relevant teams to consider improvements in design and quality for future products.
      Kind regards,
      Shark Clean