Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $529.99

Customer reviews

Rating 4.7 out of 5 stars with 1062 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Stratos Upright Vacuum, particularly its suction power, overall performance, ease of use, and effectiveness in hair removal. The odor neutralizer feature is also well-received. However, some customers find the vacuum to be heavy, while others have concerns about the noise level, attachments, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,062 reviews
  • Pros mentioned:
    Ease of use, Suction power

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. Great power on all types of floors.

    I would recommend this to a friend
  • Pros mentioned:
    Odor neutralizer, Overall performance

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus vacuum works really well and the air freshener is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Worth it if you can afford it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More suction power doesn't quite beat out traditional rollers(but no more cleaning rollers every week is a huge plus as i vacuum 2-3x a day) Pros. Tangle free sk far easy to clean cobwebs and baseboard/crevices. Easy to do stairs with Pretty decent cleaning power. No typical vacuum smell Easy to use Long cord Large holding tank Took maybe 5 mintues tops to assemble without using instructions. Cons. Price Doesn't clean our shag carpet quite as well as our shark navigator pet(but the difference isn't enough for us to be happy with the new upgrade, the old vaccume will still come out from time to time though, was hoping to give away the old vacuum) Heavier than expected, especially without the self propel option, but not unbearable. Still easy to use, just gives a little bit of a workout. People love the light, but i find it too dim to be useful. Cord and tool attachment locations are a pain and can make it a little difficult to reattach parts, but only a minor inconvenience. The handle hose is a bit on the short side, clould have easily been made a little longer. Not a fan of the fins vs the traditional rollers. Not self propelled. Even with all the cons, I still give it 4 stars, because they are minor cons. My navigator is 5 stars, but I still prefer this one even with a lower rating, because the new features make up for all the little very minor cons.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal, Suction power

    Rated 5 out of 5 stars

    Dog Hair Must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely powerful. Does great job with Dog hair. We have three dogs and its the first vaccum that actually gets the hair off my couches. Slight learning curve with how to seperate all the parts but overrall easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Excellent vacuums until they aren't

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Shark vacuums... until around the 3rd year when they seem to start slowing down. This one came highly rated & I got the warranty so hopefully this wont be an issue. My floors look great, its a really powerful vacuum. It works twice as efficiently as the dyson i bought last year. I also like the air freshener addition to the base, it works!

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Shark Stratos Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, used in on carpet after using our old one and it picks up a lot more fine embedded dirt from carpet. The new roller is noticeable better in picking up dog hair or our carpets. The electrical cord is much longer than our other vacuum, we can reach the entire 1st floor by using just two outlets. Our other vacuum we had to use 4.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal, Suction power

    Rated 5 out of 5 stars

    The Best Vacuum We've Owned!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Shark Stratos after our "other name brand" vacuum quit working. We are blown away by the performance difference! Despite vacuuming the whole house the previous day, our new Shark filled the entire debris bin in one use! The suction power that this device has is amazing and is great for pet hair (we have two cats and a dog). The added pet attachment works really well on upholstery. The unit is easy to empty and is lightweight for its size. We appreciate that there are different settings for different floor types! I'd highly recommend this to any pet owner looking for a quality vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark never disappoints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I love that it has multiple setting for area room, think broadloom and hard floors. I don’t sweep so this gadget gets use daily. It is a little on the heavier side for a day to day clean but it does the job perfect. It has an odor pad that can be changed out so the machine doesn’t smell like pets for those who has fur babies. I do wish the hose had a bit more stretch to it, when you remove the crevice tool fo baseboards and such, the tightness in the hose cause the machine to tip so you had to be careful. Overall it’s a great vacuum and I’m very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Suction power

    Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, happy with it. Works very good as described lot of power

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Rated 5 out of 5 stars

    Impressed and new shark fan.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, I’m a long time Kirby fan and have had the same unit for 23 years. It recently broke down and I had to jump back into the Vacuum game and boy have things changed. I am absolutely impressed with the power of this thing and was surprised by the amount of fine dust particles this thing happens to find every time I run it! The features of this were impressive and super useful, while I do like to have the convenience of one thing that can do everything, even though I fixed up our old Kirby, we are keeping this unit because it is just too good. I’m very happy, so much so that after buying this we also purchased the Carpet cleaner which is also excellent. Great purchase and now it’s like I have a brand new sports car with this Shark Stratos and then an old fashioned t bird just under the cover in the garage. The Shark Stratos ease of use and features make it a great buy for our home anyway!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Suction power

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, strong suction, and really easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Surprising and terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new vacuum cleaner. As I am 79 yrs old it took me a little while to get used to the way it moves when you are pushing the main wand to pick up the dirt. I quickly figured out that it is helpful to get the dirt by using different angles. It works really well and I am liking it a lot. It is nice to see the dirt go into the canister so I know I am actually getting my carpet clean.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to maneuver and use

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum makes cleaning our house very easy. We've used several uprights, and this one may be the best at handling all the different surfaces in our house. We have a good variety of flooring to put it to work on too. We have hard woods, tile, carpet and several styles of rugs. Speaking of which, it handles our shag-style rug better than any other vacuum we've used. Typicality maneuvering over that shag rug is difficult, since the vacuum wants to either suck up the shag, or it's not strong enough to clean it. This one seems to be great at both. It also works very well on our stairs by using the attachments and removing the "pod", instead of carrying the entire vacuum up and down the stairs. My wife also appreciates the headlights on the front of the vacuum, since not all come with those, and it can definitely help to see things you may otherwise miss. It would be nice to have a small light on the handle though as well, to light up smaller or hard to reach areas when you're not using the main brush roller part. Another great thing about this vacuum is the air cleaner. It makes areas cleaned seem fresh and smell nice. While it never felt overpowering to us, it also has the option to dial down the amount that is used. It really is a nice addition that I'm surprised I haven't heard or seen this before. Setup and the mild assembly required when first using the vacuum is very simple too. Which also applies to maintenance. Every place that could possibly need maintenance is easily accessible to clean or replace if need be. It seems like it's built to last. We also haven't had any hair or fuzz wind around the main roller yet either, which is probably worth it for this vacuum alone. Pros: easy setup, powerful vacuuming, not tangled hair or fuzz, nice addition of air freshening, easy to maneuver even in typically difficult surfaces Cons: no light on handle (this is pretty much the only negative I could find with this vacuum)

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my dyson (had it 4 years and the vacuum head stopped spinning) i used my geek squad protection and got the value of my dyson to put towards a new vacuum (SO USEFUL!) i did some research about best vacuums for pets, carpets- low and high, this one really caught my eye, it has all the attachments that i will actually use, the sucking power is great and the unit is not too heavy, the canister detaches easily for getting hard to reach places. It is a little on the nosier side of vacuums I've had but the end result is worth it! Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in power and mobility. But a little heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model rocks. We have a older model that needed retirement. We have a large lab that should be bald and this unit really seams to be grabbing all the magical hairs that float around. It was bought as a present for my wife for Christmas (yes she requested it) and wow it really does its job. The downside is I haven't figured out tool placement yet maybe i need to look at the book better. I highly recommend this model especially if you have furry family it works on both hardwood floors and carpet. I haven't done our 2 flights of stairs yet and I'm thinking this may be a challenge as its a larger unit than our last but thats a minor inconvenience for me yes i do the vacuum work when i can. Definitely a 5 star product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A HUGE fan of Shark

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Shark unit of almost 10 years had a plastic piece bust on me, affecting its direction. Although this happened, the motor kept on performing excellently...much to my pets dismay. Instead of becoming frustrated with each stroke of the unit, I knew it was time for a new vacuum. Best Buy offered many different brands on sale but Shark's are the best for performance and quality. You won't be disappointed EVER.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    My new vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for a better vacuum cleaner it has more power than most vacuum, cleaners and it does a great job of cleaning. It’s lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    SHARK Stratos Corded Upright Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. A little noisy for my taste, 'driving' it takes a bit of learning curve.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    simply spectacular

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum cleaner I've ever bought. It looks simple, but it vacuums carpets brilliantly, leaving them looking like new. It picks up all the cat hair and all the dirt. I'm thrilled!

    I would recommend this to a friend
Sponsored