Customer Ratings & Reviews
- Model:
- AZ3002
- |
- SKU:
- 6514610
Customer reviews
Rating 4.7 out of 5 stars with 1166 reviews
(1,166 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Stratos Upright Vacuum, particularly its suction power, overall performance, ease of use, and effectiveness in hair removal. The odor neutralizer feature is also well-received. However, some customers find the vacuum to be heavy, while others have concerns about the noise level, attachments, and price.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Heavy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing suction power. The weight is a challenge but not enough to not like the product.
I would recommend this to a friendRated 5 out of 5 stars
Nothing Beats A Shark
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a shark for upstairs and needed another for downstairs and in my theater room. I love the pivoting head to clean corners and tight spaces. What's even better is that the dirt chamber can be detached from the base and attachments can be added to clean stairs and even curtains. This feature makes it a cinch to clean in minutes. This vacuum has 3 settings for different types of floors. There's a setting for thick carpet, shag carpet and hardwood floors. There is also a compartment for disc shaped deodorizer that make the house smell really nice after your done vacuuming. The detachable dirt chamber is easy to clean and can be opened on both end for easy removal of everything you vacuumed up. The 2 features this vacuum has that my other does not is the deodorizer discs and the removable brush roll that you can detach and remove clogs from the vacuum or even string or anything that gets wrapped up in it. Overall this vacuum is awesome and a lot better than the one I've been using and picks up everything. The brush roll makes it easier to push than those older vacuums that don't have a brush roll. It's like the power steering in a car so to to speak. I would definitely recommend this to anybody that is looking for a great vacuum and doesn't mind spending the extra money. I will say it's definite work the price.
I would recommend this to a friendRated 5 out of 5 stars
Johanna, you rock! So helpful with my new Shark!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Johanna was knowledgeable and personable. She helped me pick out a vacuum based on my cleaning needs. She answered my questions easily and helped me figure out what I needed. This Shark has a 5 year (limited) warranty, so I'm happy about that!
I would recommend this to a friend- Pros mentioned:Suction power
Rated 4 out of 5 stars
Works Well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has great suction and I like the different hose tip options. The ability to remove the body from the rest of it for easier portability is nice. It is a little awkward to push around and doesn't seem to go straight, as it keeps wanting to pivot on me. Thats my biggest gripe.
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
Loved the cleaning power! Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A super cleaner was amazed at how much it picked up!!! took a bit to get the hang of all the movable parts and attachments. When all together it is quite heavy-but I was used to a much smaller model.
I would recommend this to a friend Rated 5 out of 5 stars
THE BEST!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Shark Duo Vertex and loved it but this one??? WOW! Im extremely impressed with the upgrade. We have a lot of shedding in our house so a great vaccuum is a must. I highly recommend it.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Ed Ganley the vacuumer extraordinaire.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, it suck great. You don’t have to fight it to turn it.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
SHARK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vaccume i have 3 dogs and it does wonders for our carpet. Definetly recommend to everyone looking to get a new vaccume.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Highly recommended for furry pet owners
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong vacuum, good suction, quite, with superb hair pickup in a two large dog and two cat home! Literally makes the rugs feel softer and less compacted with dirt.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Shark Stratos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction and the flexibility to use it in several ways--hard floors, carpets, dusting up high (e.g., ceiling fans and tops of cupboards).
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
All in one cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great all in one vacuum cleaner. Our family has never been disappointed in the performance of this machine
I would recommend this to a friend - Pros mentioned:Suction power
Rated 4 out of 5 stars
Just Getting Used to It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good in every respect. I object to and don’t use the odor neutralizer, so I don’t know if that is a problem. Plenty of power and especially like the attachment with a small roller like the main sweeper that I use for stairs.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Out with the old and in with the new.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old 10yr old shark finally died and we replaced it with the new Stratos and it’s very improved over the old one. The suction is awesome!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy Cleaning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really glad we purchased this vacuum. This vacuum is doing all the right things for my cleaning needs
I would recommend this to a friend - Pros mentioned:Hair removal
Rated 5 out of 5 stars
New Shark
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum is lightweight but very powerful and feels well constructed. Seems to do well with pet hair.
I would recommend this to a friend Rated 2 out of 5 stars
A no for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally get the shark lift away pro I listened to AI about the stratus and that was a huge mistake! I do not like this shark model at all and I mistakenly thought I had a 30 day exchange window with Best Buy and unfortunately only had 15 and didn’t learn that until day 17 so now I’m stuck with this and I absolutely hate this vacuum!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Jovan,
Thank you for sharing your review. We're sorry to hear that the Shark Stratos Vacuum didn't meet your expectations. We understand the disappointment when it isn't what you anticipated. If you do have any questions about the vacuum's features and functions, you can contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Home
- Pros mentioned:Hair removal
Rated 5 out of 5 stars
Awesome product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product good for removing pet hair I recommend this vacuum
I would recommend this to a friend Rated 5 out of 5 stars
Slightly confused
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Dyson for 10 years a decided to change it up a bit, really impressed, and at the same time disappointed, ya see about the same time I bought this one, a advertisement thru shark, offered the same vacuum plus the steam cleaner and one attachment , o well my loss, I did have a question about the the placement of the attachments it doesn’t show where they go during storage. Two spots 3 attachments hummm
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Best Vacum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Vacum ever .this is my 3rd one. All still working.
I would recommend this to a friend Rated 4 out of 5 stars
Good, but concerned...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the vacuum arrived I immediately assembled and got to vacuuming. Our house wasn't dirty, but I still wanted to try it out. After 2 minutes of run time, the vacuum shut down. I couldn't get it to start again, so I let it sit for an hour. An hour later it turned on again. I haven't had any problems since, but I am concerned about why a new vacuum overheated after 2 minutes of use. I sure hope this isn't a sign of later problems. Otherwise, seems to be a great vacuum. It does a great job of getting little crumbs and bigger pieces.
I would recommend this to a friend















