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Customer Ratings & Reviews

$69.99
Save $30
Comp. Value: $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1279 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the UltraCyclone Pet Pro+ CH951 Cordless Hand Vac, highlighting its excellent suction power and overall performance. Users appreciate its portability, lightweight design, and useful attachments, making it convenient for quick cleanups. The battery life is also praised, though some find the noise level to be high and the capacity of the bin small. Many customers find it effective for pet hair removal and appreciate its size for everyday cleaning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,279 reviews
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Easy cleaning

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy and accessible for home and car care. Highly recommended and charge keeps well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to clean my car so some of the attachments are not needed, but the machine does a good job. I keep it in the car which is in an underground garage with no AC outlets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough power.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction isn't there. I have a Ryobi hand vacuum that does way better job. Although i do like the powered pet head attachment. I also don't like the fact yhat it has a internal battery but I gave a chance since its a Shark product.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We're truly sorry to hear that the internal battery and performance of your UltraCyclone Handheld Vacuum didn’t meet your expectations, especially regarding its suction power. We understand how important strong suction and lasting power are. Your feedback is incredibly important to us, and we’ll be sure to share it with our product team for future improvements.

      Kind Regards
      Shark Clean

  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Nice portable cordless vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable vacuum, with useful attachments. Battery lasts 10 min of continuous use, which is good for its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power, Weight

    Rated 5 out of 5 stars

    SharkUltraCyclone Pet Pro Cordless Hand Vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I purchased to use on staircase rugs. Also used to vacuum car seats and floor. Great suction and light weight. Comes with 3 vacuum tools.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice tiny vacuum!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny vacuum suitable for small cleaning area, last long battery compare to other vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient, great value, and great for pet hair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small townhouse with two dogs, one cat and my falling hair. I love this vacuum. It is convenient, powerful and amazing! I love how the hair does not twist around a roller. (With other vacuums, I have spent a lot of time trying to unwind, cut, and pull hair out of the rollers). It is easy to dump when full and continue on. The flat attachment is used to clean, stairs, chairs and along the baseboards. Since my house is small, the larger attachment is used to vacuum the floors. The cordless convenience is wonderful. I have had this about a month and not even taken my large vacuum out of the closet since this one arrived.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Best rechargeable vacuum on earth

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is great. you can vacuum every corner of a 2 bedroom apartment without recharging. Vacuum is so strong. It can be easily emptied and doesn't need consumables.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power, Weight

    Rated 5 out of 5 stars

    It's not just Shark Week. It's Shark Week, m-fers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little bad boy has it all. Power, attachments and light weight. It's definitely an upgrade from my old B&D DustBuster.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great powerful Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works great. I use it to clean my car and work truck. The suction is very strong, but my only complaint is the crevice tool is kinda short. It won't reach in the areas where the seatbelt attached to the floor. I tried moving the seats as well, but the tool won't reach. The vacuum has a great storage compartment for the trash, and just a one button click it opens very wide to dump the storage.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    Good Vacuum, Bad Warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum. It has good suction and the motorized brush tool is exactly what I hoped for. Others seem to criticize the ergonomics but I think they're fine. I am however highly disappointed in the Shark warranty. Mine has an issue with the yellow release button for the dirt cup which started gradually after only a couple months of use. It doesn't open the dirt cup so I have to pry it open with a finger nail or screwdriver instead. I asked Shark to replace the dirt cup under warranty and they said no as this is a "wear item". I understand filters and things like that, but I strongly disagree that a plastic button is meant to wear out after 6 months. That alone makes me not want to recommend this to others.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark - UltraCyclone Pet Pro. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Pet vacuum

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum, does what it’s supposed to do without getting clugged.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Nice hand held vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction power. I like the extra attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great, packaging is terrible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works as advertised, no complaints about performance. Only inconvenience is the lack of charging station or base. Makes it a little awkward to store and charge. Best Buy’s packing however was terrible. They shipped it in the original manufacturer box which wasn’t meant to be shipped. The box was super beat up and we were initially worried that it would be damaged. Luckily the product was ok. Best Buy, please get with the times and ship products inside an actual shipping box with packing materials inside so the condition of orders isn’t left up to chance.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power, Weight

    Rated 4 out of 5 stars

    Good little sucker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks well. Feels hefty enough without being too heavy and seems to be a well put together quality product. Attachments work well with the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great Shark.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good power, good attachments, and with the wall mount holder charging station a real gem

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy but sucks good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction but the noise level is high. Missing a stand for charging. Now you have to plug in a smallish contact for charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as a powerful hand vac for pets it does not exactly live up to its billing. Generally I've been a fan of Shark products but this one, though perhaps more powerful than other handhelds still left long pet hair on the seat of the car after multiple passes even with the "Pet Power Brush" So if you are thinking this will save you from finding a vacuum at a car wash or filling station, don't count on it. Spend the money on quarters for that gas station vac.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you so much for writing a review. We're devastated to learn that the Shark Pet Vacuum didn't meet your expectations. We understand how frustrating it can be when the vacuum doesn't effectively pick up pet hair and prolongs your cleaning tasks. This isn't the experience we want for you. Kindly give us a call at 1-855-427-5127, we'll confirm that your unit is working as it should and ensure you’re able to enjoy a quick and efficient cleaning experience. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We do hope we're able to restore your confidence in our brand.

      Kind regards,
      Shark Clean.

  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Best small vaccum

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on dog fur. Quick charge, decent battery life. I clean eveyrhing with this

    I would recommend this to a friend
  • Pros mentioned:
    Suction power, Weight

    Rated 5 out of 5 stars

    Shark hand held vaccum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and fast, its powerful and light weight. Handles quick cleanups easily.

    I would recommend this to a friend