Customer Ratings & Reviews
- Model:
- CH951
- |
- SKU:
- 6401650
Customer reviews
Rating 4.4 out of 5 stars with 1282 reviews
(1,282 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the UltraCyclone Pet Pro+ CH951 Cordless Hand Vac, highlighting its excellent suction power and overall performance. Users appreciate its portability, lightweight design, and useful attachments, making it convenient for quick cleanups. The battery life is also praised, though some find the noise level to be high and the capacity of the bin small. Many customers find it effective for pet hair removal and appreciate its size for everyday cleaning.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Battery will not charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get the battery to charge. I tried two different chargers. The blue light indicating it was charging would stay on for about 5 minutes and then disappear. I am very disappointed in this product.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark UltraCyclone. We will do our best to help. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
ehhh,not sure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it to clean my pups furr from the couch but the moto brush is not strong enough
No, I would not recommend this to a friendRated 4 out of 5 stars
Works great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Shark UltraCyclone Pet + Pro works Amazing with its powered head, because the powered head was a must for me. The only reason I gave it a 4star and not 5star is battery life, I wish the battery would last a little longer, but still a great Product.
I would recommend this to a friendRated 3 out of 5 stars
Not good for car
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does well on hardwood. Does not pick up in the car. That was the main reason of buying it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not my choice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed bought because I have a shark upright. Not very powerful didn’t remove pet hair as promised
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your handvac. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t as strong as I thought it was going to be!!
I would recommend this to a friendRated 1 out of 5 stars
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this product wish I could return it. I do not have the box anymore. Any sort of dust? It doesn’t hold it in place. It blows it out only takes little things.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Chris,
Thank you for sharing your experience with the Shark UltraCyclone Pet Pro Cordless Hand Vac. We’re sorry to hear that it hasn’t met your expectations, especially when it comes to containing dust and debris. We understand how important it is to have a handheld vacuum that efficiently picks up and holds onto dirt.
For better dust containment, we recommend ensuring the dust cup is securely locked in place and that the filter is clean and properly installed. If the unit is still blowing out dust, our team would be happy to assist with troubleshooting or explore possible solutions.
Please reach out to us at 1-855-427-5127, and we’d be glad to help.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
BostonTennisPlayer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let get direct- purchased two- one for me, one for my parent. I returned because battery lasted on 12 minutes. Before using, I read instruction. Must charged six hours or more until the indicating good to use. Tried three times, each time lasted on 12 minutes or less. For my parent, was not able to return due to ages and health conditions.
No, I would not recommend this to a friendRated 3 out of 5 stars
Its fine but overpriced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suctions is light Hard to get into the corners…..
I would recommend this to a friendRated 2 out of 5 stars
New shark pet vacuum doesn’t perform well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum definitely doesn’t work as good as my last shark vacuum.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - UltraCyclone Pet Pro Plus CH951. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Shark-Ultra cyclone pet pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hair tangles in beater and it is hard to get out..
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for your review of the Shark UltraCyclone Pet Pro Cordless Handheld Vacuum. We’re sorry to hear you’ve had difficulty with hair tangling in the beater. For best results, we recommend regularly checking and cleaning the brushroll, as this can help maintain strong performance and reduce buildup.
If you’d like additional tips for maintenance or further support, please don’t hesitate to reach out to us at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Suction power
Rated 1 out of 5 stars
If you want it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good hard to clean suction is good but only last about 10 minutes then back yo recharge.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Very bad quality .
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dirt doesnt come out. Its so difficult to clean it
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for sharing your feedback on the Cordless Hand Vac. We're really sorry to hear about the difficulties you've had with cleaning and removing the dirt inside it. That’s certainly not the experience we want for our customers, and we understand how frustrating it must be when a product becomes hard to maintain.
Your comments are important and will be shared with our product team as we continue working to improve both design and usability. If you’d like help with detailed cleaning tips or support with your unit, please don’t hesitate to reach out to our Customer Support team at 1-800-668-9600.
Kind regards,
Ninja Kitchen
Rated 3 out of 5 stars
Is work good easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is work good easy to use but it’s not very strong.
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad little vacuum but it lacks in the power section.
No, I would not recommend this to a friendRated 1 out of 5 stars
Run
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived with part of the nozzle broken off. I tested it anyways since I needed to return or exchange. You have to charge for a ridiculous amount of time. After that it turned on for 10 seconds and off. Wouldn't turn on again.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - UltraCyclone Pet Pro. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is just ok. It’s not as powerful as they say.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Portability, Suction power
Rated 5 out of 5 stars
Powerful Cordless Vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark - UltraCyclone Pet Pro+ is a powerful, lightweight, and versatile hand held vacuum. Pros: * Strong suction - I have used this vacuum with the pet power brush adapter to remove dog and cat hair from my couch. It is really quite impressive how efficient it is. It is great for use on the stairs as it is more convenient than carrying a full size vacuum with a hose adapter. Lastly, it works great in the car making vacuuming the floor mats and crevices painless. * Lightweight - Easy to hold and maneuver with one hand. * Lithium-ion battery - Long lasting and fairly fast charging. First charge took somewhere near the 6 hour range. I haven't needed to charge it since. * Washable filter - While my vacuum filter is not dirty enough to require it to be washed, removing it is very straightforward. * Easy eject for disposal of dirt and debris - While the canister size is fairly small, I have found it holds enough to do the job at hand. It is very fast and easy to empty. Cons: * None. This vacuum is well designed and well priced. Overall, if you are looking for a cordless hand vacuum with strong suction and nice attachments this is the vacuum for you.
I would recommend this to a friend - Pros mentioned:Weight
Rated 1 out of 5 stars
Weak Suction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight vacuum, easy to maneuver. But most important part was the Suction and it was not strong enough.
No, I would not recommend this to a friend - Pros mentioned:Battery life, Suction power, Weight
Rated 4 out of 5 stars
A Hand Vac with Strong Suction!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pretty impressed with the suction force of this portable vac and also the battery life. I vacuumed my couches, stairs, car seats, floor mats, and office chair in one sitting (about 30 minutes) and the vac had enough power to keep going. This hand vac performs very well. It easily picked up all the debris and small particles of trash and left my belongings spotless. The hand vac is pretty light and overall seems pretty durable. Don't expect any premium high quality materials like you would find on some of the higher end vacuum brand name manufacturers. The build is all plastic and feels decent. I wish they would have used a combination of plastic and aluminum or metal parts to add to the durability of the product .I know that would have added to the weight and cost of the item but I think it's a trade off worth having. I think most people will certainly enjoy the ergonomic type of handle this vac has. It feels so natural to hold and I never felt any fatigue during my multiple sessions when cleaning my belongings. For those who have pets, the included pet attachment is fantastic! We took my buddies dog to the park in my car and the roller/brush housed in the pet attachment did a great job of picking up all pet hairs. To my surprise the hairs did not get tangled in the brush. The only cons I really have about this product is that I wish that the trash/debris compartment was slightly larger. I also wish that the compartment opened from the top and not the bottom (closest to the vac attachment). I find that when I empty the compartment, some of the debris spills onto the attachment so I find myself having to clean it. It's a small design gripe that could be improved. As previously mentioned, I also wish that the materials used were a bit higher quality. Other than that, if you're looking for an inexpensive hand vac to keep in your car or simply throw in a closet to quickly clean up small to medium sized messes in your home, this is a great hand vac with stellar performance!
I would recommend this to a friend
















