Customer Ratings & Reviews
- Model:
- CH951
- |
- SKU:
- 6401650
Customer reviews
Rating 4.4 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the UltraCyclone Pet Pro+ CH951 Cordless Hand Vac, highlighting its excellent suction power and overall performance. Users appreciate its portability, lightweight design, and useful attachments, making it convenient for quick cleanups. The battery life is also praised, though some find the noise level to be high and the capacity of the bin small. Many customers find it effective for pet hair removal and appreciate its size for everyday cleaning.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t as strong as I thought it was going to be!!
I would recommend this to a friendRated 3 out of 5 stars
Its fine but overpriced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suctions is light Hard to get into the corners…..
I would recommend this to a friendRated 1 out of 5 stars
BostonTennisPlayer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let get direct- purchased two- one for me, one for my parent. I returned because battery lasted on 12 minutes. Before using, I read instruction. Must charged six hours or more until the indicating good to use. Tried three times, each time lasted on 12 minutes or less. For my parent, was not able to return due to ages and health conditions.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not my choice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed bought because I have a shark upright. Not very powerful didn’t remove pet hair as promised
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your handvac. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Battery will not charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get the battery to charge. I tried two different chargers. The blue light indicating it was charging would stay on for about 5 minutes and then disappear. I am very disappointed in this product.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark UltraCyclone. We will do our best to help. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Is work good easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is work good easy to use but it’s not very strong.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 1 out of 5 stars
If you want it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good hard to clean suction is good but only last about 10 minutes then back yo recharge.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it twice and it stopped working. Don’t waste your money on this piece of junk
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Derrick,
Thank you for taking the time to leave a review.
We're so sorry to hear that after two uses your Shark stopped working. This is not the experience we want our customers to have, and we truly understand how concerning this is for you. We'll pass your feedback about the quality to our product development team. We kindly invite you to please reach out to our team by phone at 1-855-427-5127; we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad little vacuum but it lacks in the power section.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Portability, Suction power
Rated 5 out of 5 stars
Powerful Cordless Vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark - UltraCyclone Pet Pro+ is a powerful, lightweight, and versatile hand held vacuum. Pros: * Strong suction - I have used this vacuum with the pet power brush adapter to remove dog and cat hair from my couch. It is really quite impressive how efficient it is. It is great for use on the stairs as it is more convenient than carrying a full size vacuum with a hose adapter. Lastly, it works great in the car making vacuuming the floor mats and crevices painless. * Lightweight - Easy to hold and maneuver with one hand. * Lithium-ion battery - Long lasting and fairly fast charging. First charge took somewhere near the 6 hour range. I haven't needed to charge it since. * Washable filter - While my vacuum filter is not dirty enough to require it to be washed, removing it is very straightforward. * Easy eject for disposal of dirt and debris - While the canister size is fairly small, I have found it holds enough to do the job at hand. It is very fast and easy to empty. Cons: * None. This vacuum is well designed and well priced. Overall, if you are looking for a cordless hand vacuum with strong suction and nice attachments this is the vacuum for you.
I would recommend this to a friend Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is just ok. It’s not as powerful as they say.
No, I would not recommend this to a friendRated 2 out of 5 stars
New shark pet vacuum doesn’t perform well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum definitely doesn’t work as good as my last shark vacuum.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - UltraCyclone Pet Pro Plus CH951. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this product wish I could return it. I do not have the box anymore. Any sort of dust? It doesn’t hold it in place. It blows it out only takes little things.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Chris,
Thank you for sharing your experience with the Shark UltraCyclone Pet Pro Cordless Hand Vac. We’re sorry to hear that it hasn’t met your expectations, especially when it comes to containing dust and debris. We understand how important it is to have a handheld vacuum that efficiently picks up and holds onto dirt.
For better dust containment, we recommend ensuring the dust cup is securely locked in place and that the filter is clean and properly installed. If the unit is still blowing out dust, our team would be happy to assist with troubleshooting or explore possible solutions.
Please reach out to us at 1-855-427-5127, and we’d be glad to help.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Run
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived with part of the nozzle broken off. I tested it anyways since I needed to return or exchange. You have to charge for a ridiculous amount of time. After that it turned on for 10 seconds and off. Wouldn't turn on again.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - UltraCyclone Pet Pro. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
- Pros mentioned:Weight
Rated 1 out of 5 stars
Weak Suction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight vacuum, easy to maneuver. But most important part was the Suction and it was not strong enough.
No, I would not recommend this to a friend - Pros mentioned:Battery life, Suction power, Weight
Rated 4 out of 5 stars
A Hand Vac with Strong Suction!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pretty impressed with the suction force of this portable vac and also the battery life. I vacuumed my couches, stairs, car seats, floor mats, and office chair in one sitting (about 30 minutes) and the vac had enough power to keep going. This hand vac performs very well. It easily picked up all the debris and small particles of trash and left my belongings spotless. The hand vac is pretty light and overall seems pretty durable. Don't expect any premium high quality materials like you would find on some of the higher end vacuum brand name manufacturers. The build is all plastic and feels decent. I wish they would have used a combination of plastic and aluminum or metal parts to add to the durability of the product .I know that would have added to the weight and cost of the item but I think it's a trade off worth having. I think most people will certainly enjoy the ergonomic type of handle this vac has. It feels so natural to hold and I never felt any fatigue during my multiple sessions when cleaning my belongings. For those who have pets, the included pet attachment is fantastic! We took my buddies dog to the park in my car and the roller/brush housed in the pet attachment did a great job of picking up all pet hairs. To my surprise the hairs did not get tangled in the brush. The only cons I really have about this product is that I wish that the trash/debris compartment was slightly larger. I also wish that the compartment opened from the top and not the bottom (closest to the vac attachment). I find that when I empty the compartment, some of the debris spills onto the attachment so I find myself having to clean it. It's a small design gripe that could be improved. As previously mentioned, I also wish that the materials used were a bit higher quality. Other than that, if you're looking for an inexpensive hand vac to keep in your car or simply throw in a closet to quickly clean up small to medium sized messes in your home, this is a great hand vac with stellar performance!
I would recommend this to a friend - Pros mentioned:Battery life, Portability, Weight
Rated 4 out of 5 stars
Excellent for touching-up
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little vac prioritizes convenience over power, but as a complement to a standard household vac it's pretty great. I now have four cats, and I have to vacuum almost daily. Lugging the main house vacuum up and down floors to get the little fuzz piles and bits of litter that find their way into impossibly small nooks and crannies is a real pain, and this cordless hand vac is great for getting light messes left behind by my hairy housemates. The Shark doesn't have the same suction power that a corded handheld vacuum would, but the fact that you can just maneuver this where needed without worrying about cord reach makes up for it. The vacuum is able to get litter particles, bits of paper, and hair with no difficulty. The collection cup doesn't hold much, but emptying it is extremely easy. The cup's hinge is attached to the device body, so you have to hold it carefully over the trash can, but after a first attempt it's pretty clear how you have to hold the vacuum to empty it. There are attachments for more narrow work, but nothing like the nozzle attachment that's standard on larger vacs. Given the expected lighter duty of this vac, you won't find yourself longing for a bigger assortment of cleaning tools. Battery life is decent on this device. Charging time is on the high side, but if you remember to "set and forget" after using you won't run out of power before your tour of the house is complete. Perhaps the primary advantage of this unit is it's incredibly light weight. Other handheld vacuums I've used are appreciably heavier and larger, which means manipulating them sometimes feels like only marginally less work than using an upright vacuum. The Shark, however, can be carried around with ease. You can go right to the litter trail that fell off kitty's paws on the stairs and then go right to the hair pile from the cat fight in the corner of the bedroom with minimal effort. You'll have to run the unit over messes a little more than you would have to with other handheld vacs (because of the slightly disappointing suction power), but you'll still save time over other methods for cleaning. In short, if you need a cordless handheld vac to help you clean up the daily minor messes your pets leave behind, then this vacuum might be for you. Just bear in mind that you'll need something stronger for the heavy duty work as well.
I would recommend this to a friend Rated 2 out of 5 stars
Very dissapointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The suction is weak and you would think for 90 bucks it would come with a wall mount. I should really return this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Shark-Ultra cyclone pet pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hair tangles in beater and it is hard to get out..
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for your review of the Shark UltraCyclone Pet Pro Cordless Handheld Vacuum. We’re sorry to hear you’ve had difficulty with hair tangling in the beater. For best results, we recommend regularly checking and cleaning the brushroll, as this can help maintain strong performance and reduce buildup.
If you’d like additional tips for maintenance or further support, please don’t hesitate to reach out to us at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Very bad quality .
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dirt doesnt come out. Its so difficult to clean it
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for sharing your feedback on the Cordless Hand Vac. We're really sorry to hear about the difficulties you've had with cleaning and removing the dirt inside it. That’s certainly not the experience we want for our customers, and we understand how frustrating it must be when a product becomes hard to maintain.
Your comments are important and will be shared with our product team as we continue working to improve both design and usability. If you’d like help with detailed cleaning tips or support with your unit, please don’t hesitate to reach out to our Customer Support team at 1-800-668-9600.
Kind regards,
Ninja Kitchen
















