Customer Ratings & Reviews

3 minute battery life called and ask what the expected battery life 10 minutes, for the price expect alot better. Also, takes 6 hours to charge back to full charge.

Didn’t like it, battery life was terrible but easy to carry around

The first thing that intrigued me about this vacuum is the design. It's unlike any other hand vac I've seen. Our house is a big fan of the Shark/Ninja brand and anything we have bought of theirs has been reliable and good quality. Yet again I'm impressed. As anyone with an office or computer/gaming room full of electronics knows they tend to attract a lot of dust. With all the wires and equipment the usual hand vacs and regular vacuums can't always reach around everything. But this one certainly does. It only comes with two attachment pieces but really it's all you need. The multi-surface attachment will probably be your go to for most things, like personally I use it for the desk, keyboard and furniture. The 2nd attachment is a two in one duster/crevice tool where the brush flips over to the top. The brush only has bristles on one side which is why I prefer to use the other for surfaces. The battery seems pretty decent as for continuous use before charging, but it's meant to stay on the battery charger all the time anyway. This is fine because not only does the slim profile allow you to reach around the office furniture and your work station, but it has an appealing look to leave out for quick use and not worry about it being an eye sore. I was always never completely satisfied with hand vacuums and I've used plenty over the course of my life. The last one we bought was a Shark and while that was better than any of the previous ones, it still didn't have the power I wish it had. However, finally I can say this one is definitely the best I've ever used. So far it has picked up anything I have used it for with little effort and does so being the smallest and lightest hand vac I've ever had nor seen. The only thing I don't like is the piercing sound I feel like it makes but it's not enough for me to knock a star off since it just means this little beastie is doing it's job ;-) (and it may not bother you). If you are looking for a truly reliable and incredibly convenient hand vacuum, this is absolutely worth the price. PROS: * Surprisingly strong suction * Reusable filter has a sturdy metal mesh which is easy to clean * Slim profile stand holds everything * Helpful attachments CON: * Loud, has a high pitch sound that takes some getting used to.

The worst vacuum I've ever encountered. Amazing high-pitched whine while using. Very little suction. Short-Short battery life. Almost $100 dollars, worth maybe 15 bucks at a Goodwill.

I wouldn’t even give this a 1 star. Shuts off after 15 seconds constantly. Wasn’t able to return as wasn’t around a Bestbuy.

If you want to pickup dust in works fine but anything heavier than a speck of dust it is crappy.

Not so good; too many pieces to care; it was compact and strong

We live by a beach. We need to vacuum up sand often. This didn't suck up the sand. Very disappointing. Wouldn't recommend for beach goers.

It does well but not as much as I expected, should’ve researched more

Bought this to get the hard-to-reach spots in my car and in the house. The attachments it comes with are the right size but the suction power is sub-par and not worth it. Doesn't clean as well as I'd want.

Its fine just wish it had more attachments for car....

This small vac worked well for about a year. Now it will not stay on for more than 15 seconds. The battery is fine — I can restart it again and again and it will continue to work in short bursts — but it seems that the switch itself is broken. It flips itself off. I can turn it off and back on again to get another 5-10 seconds or so. This is very frustrating and makes it essentially useless. One of the most disappointing purchases we’ve made at Best Buy.

Right out of the box, I fully charged it but then couldn't get it to stay on longer than a few seconds. Very frustrating. I returned it.

Shark makes excellent vacuum cleaners, and I already own two different types (one on each floor). What those can’t do, like get into crevices, be used on furniture, or vacuum the car, the W1 can. And, importantly, it does a great job! The W1 looks like it might be heavy, but it weighs in at comfortable to use 1.4 pounds. It comes with charging stand, crevice tool (with a brush that can be flipped into place where needed), and a pet brush (could be used on furniture, if you’d rather). Also, the HEPA filter and the dust cup (with non-touch operation) minimize your exposure to breathing dust during cleaning as well as emptying. For emptying, hold the W1 so that the dust cup is over your trash bin and push the dust cup button to empty it. A word of advice about emptying, be sure the cup is completely over the trash bin before pushing the empty button……….a mistake I made the first time I used it. Do not let the small size of the W1 fool you, its suction power greatly exceeds what one might expect for a vacuum its size. The generation of that suction does make some noise, but it does not cause me discomfort. The potential shortcoming of the W1 is battery time: projected at 10 minutes. If fully charged, however, closer to 15 minutes is possible in some situations. Also, the charging time for that short usage time is very long. Most jobs, including carpets in the car, for which I have used the W1 so far are short timeframes, so battery time hasn’t been an issue. I was sold on the W1 the first time I used it, and that feeling continues to exist with each usage. I definitely recommend it and have already done so.

Hardly any suction.Over priced. I brought it right back. Very disappointed.

I thought the product would have more suction power. Not too pleased with it.

Expected a lot better out if this product... Returned.

Fully charged battery lasted about 3 minutes. When it did work, the suction was not any better than the $25 portable vac I was hoping to replace.

Best handheld vacuum.... love it, small but powerful

The battery dosent last 15 min work and to charge it it need couple of hours,