Customer Ratings & Reviews

If you want to pickup dust in works fine but anything heavier than a speck of dust it is crappy.

Not so good; too many pieces to care; it was compact and strong

I wouldn’t even give this a 1 star. Shuts off after 15 seconds constantly. Wasn’t able to return as wasn’t around a Bestbuy.

It does well but not as much as I expected, should’ve researched more

Its fine just wish it had more attachments for car....

Right out of the box, I fully charged it but then couldn't get it to stay on longer than a few seconds. Very frustrating. I returned it.

Bought this to get the hard-to-reach spots in my car and in the house. The attachments it comes with are the right size but the suction power is sub-par and not worth it. Doesn't clean as well as I'd want.

This small vac worked well for about a year. Now it will not stay on for more than 15 seconds. The battery is fine — I can restart it again and again and it will continue to work in short bursts — but it seems that the switch itself is broken. It flips itself off. I can turn it off and back on again to get another 5-10 seconds or so. This is very frustrating and makes it essentially useless. One of the most disappointing purchases we’ve made at Best Buy.

Shark makes excellent vacuum cleaners, and I already own two different types (one on each floor). What those can’t do, like get into crevices, be used on furniture, or vacuum the car, the W1 can. And, importantly, it does a great job! The W1 looks like it might be heavy, but it weighs in at comfortable to use 1.4 pounds. It comes with charging stand, crevice tool (with a brush that can be flipped into place where needed), and a pet brush (could be used on furniture, if you’d rather). Also, the HEPA filter and the dust cup (with non-touch operation) minimize your exposure to breathing dust during cleaning as well as emptying. For emptying, hold the W1 so that the dust cup is over your trash bin and push the dust cup button to empty it. A word of advice about emptying, be sure the cup is completely over the trash bin before pushing the empty button……….a mistake I made the first time I used it. Do not let the small size of the W1 fool you, its suction power greatly exceeds what one might expect for a vacuum its size. The generation of that suction does make some noise, but it does not cause me discomfort. The potential shortcoming of the W1 is battery time: projected at 10 minutes. If fully charged, however, closer to 15 minutes is possible in some situations. Also, the charging time for that short usage time is very long. Most jobs, including carpets in the car, for which I have used the W1 so far are short timeframes, so battery time hasn’t been an issue. I was sold on the W1 the first time I used it, and that feeling continues to exist with each usage. I definitely recommend it and have already done so.

I thought the product would have more suction power. Not too pleased with it.

Fully charged battery lasted about 3 minutes. When it did work, the suction was not any better than the $25 portable vac I was hoping to replace.

Expected a lot better out if this product... Returned.

Best handheld vacuum.... love it, small but powerful

Hardly any suction.Over priced. I brought it right back. Very disappointed.

6 months after purchase and light use, the battery no longer charged, always blinking when i attempt to use

Easy to use but lacking in power Hand vacuum from Shark.

The battery dosent last 15 min work and to charge it it need couple of hours,

The Shark ION W1 Cordless Hand Vac has amazing power for such a small device. You can literally use it anywhere. Think of a place that dirt collects and this Hand Vac will remove it. I have had three cats consecutively for at least 23 years. But have been pet free for the last 2 years. All the time without a pet you would think that regular vacuuming and dusting would have removed most, if not all the pet hair and dander. I thought I would use the Shark cordless Hand Vac on the stairs just once to see how the suction was on the carpet. I have vacuumed the stairs in the house many times with an upright or a hand held canister vacuum. For years I did the stairs the same way and have even tried different vacuums. I always thought that the stairs were clean. One time over each step getting into the corners with the Shark and I was amazed. I was amazed at how much dirt was taken from the carpet and into the dust compartment of the vacuum. I had already filled a 1/3 compartment with cat hair and dust. This vacuum definitely does real power cleaning. Now I wonder what area should I try to vacuum next. My car has somehow collected a number of crushed leaves and leaf pieces on the floor liner. The Hand Vac had no trouble at all removing all that dirt and crumpled leaves on the floor of the car. It took only one pass and the dirt was gobbled up by the Hand Vac. I next tried it on chairs. I don’t know of anyone that consistently cleans the inside of the rocker chairs. So I thought I would tackle that next. The head of the Shark Hand Vac is long and skinny to get into the crevices of the chair. It did pick up dirt particles and whatever else was hiding in the chair. I was still pretty impressed. The one thing you are really not supposed to do, is vacuum anything that is wet. Nothing wet should touch the Shark Hand Vac. The dust and debris picked up by the Shark Hand Vac can be easily emptied from the dust container and dumped in the trash. A simple button on the other side, below the power button can be used to pop open the container and remove the dust from the Shark Hand Vac into the trash. If you need to clean the filter, it is right below the dust container and comes out where you can rinse it in water. You have to wait 24 hrs before you can put it back in. You don’t need to clean the filter every time you vacuum. It really depends on how much dirt you are vacuuming up. Charging is fast for the Shark Hand Vac in the cradle provided. You only really get 10 mins of power til it needs to be charged again. The Shark Hand Vac or wand (if you want to call it that) is lightweight, a little over a pound and ergonomically designed to be comfortable in your hands. It also that high tech look that people look for in a small appliance. Two tools come in the Shark Hand Vac package. There is a thinner tube and a pet piece that both connect into the suction end of the Hand Vac. The pieces narrow your area of clean, but are able to get more precision places. Lastly the power button when finished charging, will display a blue light. When the button is dimly light, the Hand Vac is ready to use. When the button is flashing that blue color, it is charging. If the button is not light at all, the Shark needs to be charged. If you are serious about cleaning with power and ease, the cordless Shark Hand Vac will definitely meet your needs and exceed your expectations.

It looks good but very weak,it took forever to charge it or clean,don't waste your time with this.

I bought this vacuum for my semi truck. The filter doesn't last but about two uses of vacuuming. It also doesn't pick up like it advertised. Maybe if you use it to clean off a desk. It would be okay. It's not worth the money I paid for it.