Customer Ratings & Reviews

The dock snaps together and seems pretty much impossible to separate. So you can't fit it back in the box to return it. Highly misleading since the product is advertised as allowing returns. Completely unethical in my opinion to make the product basically impossible to return and to advertise it as returnable.

Not really worth it, it got broken already twice, at least I bought ir wirh the 3 years protection if not I would lose my money long time ago

This is a fine example of style over substance - looks cool but does not last well - mine stopped working in less than 6 months.. the hand vaccum that i have from B&D has almost served us over 3years now, and cost less than 50% of this one's price..

I have to return it. Not that strong of a vacuum as I expected.

Just a month over 1 year old and it already stopped working. Goes on for 4 seconds and then off.

The quality is awsome but the overall suction is almost useless

Review for Shark - ION ION W1 Cordless Hand Vac - Graphite This unit is so well-designed! It’s light, balances nicely in your hand, is powerful, and works great! The handy release switch lets you empty the dirt cup over the trash with ease. The dirt cup pops out and can be cleaned under running water. The filter, which needs to be rinsed and dried when dirty, is reusable and easy to clean. I like how the unit sits in the charging dock, allowing you to place it anywhere, rather than hang it on a wall. It comes with two convenient attachments: a crevice tool with a flip-to-use brush for tiny spaces, and a multi-surface pet tool that is great for furniture. It’s perfect for that those spilled-coffee-grounds, dog-hair, dragged-in dirt kind of moments! It can run continuously for about 10 minutes and needs 2.5 hours to recharge. The blue LED indicator let’s you know when it needs charging, is charging, or is finished charging.

Broke down after 2 months of use. Had to pay for shipping to replace the battery.

This was good....for the first few months and then it just stopped working out of nowhere.

For the price of this cordless vacuum, I expected more. Suction is fair nothing spectacular. Don’t waste your money on this one.

I could not wait to use the Shark Cordless hand Vac to vacuum out car mats and seats and from there to vacuum behind couch pillows where dust and crumbs accumulate in hard to reach places. The suction is very powerful for a spotless finish. It comes with convenient tools that easily attach to the Shark Ion power Handheld. The onboard accessory storage unit keeps the handheld vacuum and tools all in one place for easy access. Great for quick cleaning of small traffic carpet areas. Pro-Size, weight, power and convenience. Con- Position of off switch that makes it easy to turn off accidentally. The Shark Ion is a powerful cordless Hand Vac that comes in a small package.

Very unreliable. I bought one of these October 2021. It failed. BestBuy replaced it in July 2022 because it just stopped working. After a few weeks, the same thing happened. Aside from that the capacity of the vacuum container is too small.

Not as strong as I thought it would be . And has to be cleaned out within mins of of useing it. Big hassle and inconvenience.

This vacuum is not that powerful. I think it’s good to use for a car or something that is not big.

Do not buy. The suction on it is not good at all. Bought it to get little things out the car and its horrible!

Too expensive for quality. Much cheaper products on the market that do a better job. Item was returned.

It looks very fancy but it lasts less than 10 mins

Very poor suction even after cleaning it gets stuck.Not ideal for dog hair cleaning.

Its good but not good enough not enough power had to return it

At nearly $130, this little vacuum does have a solid build, but is very poor when it comes to performance and suction. Not good for pet hair, not good for dirt, not good for particles, what is this good for?