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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 401 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 1.2 Cu. Ft. Built-in Microwave Drawer with Sensor Cooking for its ease of use and sleek design. Many appreciate its space-saving form factor and overall appearance in the kitchen. However, some find the price a bit high and would prefer an illuminated control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 401 reviews
  • Rated 5 out of 5 stars

    The best microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave when we were renovating our kitchen. We use it everyday for warming dishes and drinks. It is easy and effort less to put in and pickup large dishes because of the drawer level of its height. Our friends that see it love it.

    I would recommend this to a friend
  • Cons mentioned:
    Keypad

    Rated 1 out of 5 stars

    Keypad failed after 20 months of normal use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1.8 months the key pad stopped working under less than normal use, microwave oatmeal in the morning and veggies at night. Occasionally warm up lunch when home. No kids in the house, just my wife and me. Warranty is one year. Cost to fix, $300 if I take it out of the wall and deliver to store, $450+ if they come to the house. Heating is power is weak as well. Presetting's for defrost are not good and design of presetting's needs improvement. Unfortunately, Sharp has a patent on this type of unit and it will be good when it runs out so they have some competition. For now, they can get away with poor quality since is it is the only game in town. Consider carefully the design vs the poor quality.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are deeply saddened to hear of this unfortunate problem with your microwave oven and we apologize for the inconvenience caused. If we may be of further assistance kindly contact us at onlinesupport@sharpsec.com and refer to your case number. Sharp

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect drawer microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Matches my Samsung appliances perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer223342

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. I am not tall so have a drawer that I can reach down in to is awesome. Very please with the purchase. Very sleek design as well. I have received many complements on the microwave and will receive many more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern looking Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well designed product from Sharp who is the leader in Microwave Technology. Looks Posh and Modern. Fits well under the Counter. Easy to access with the pull out drawer. The interface is a little confusing to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp 24 Built in

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave heats up quickly and the under cab design is great for saving space

    I would recommend this to a friend
    • Brand response from Sharp Customer Care
      Posted .

      Hi RobertS! Thank you for your feedback on the Sharp - 24" 1.2 Cu. Ft. Built-in Microwave Drawer! We’re delighted that this microwave not only heats up quickly but also offers a space-saving under-cabinet design. As a brand, we look forward to doing more business with you in the future.

      Should you ever need assistance, please don’t hesitate to call us. And rest assured, your purchase includes a 1-year manufacturer warranty. Thank you for choosing Sharp, and we’re excited to continue serving you!

      JC | Sharp Support https://www.bestbuy.com/site/sharp-24-1-2-cu-ft-built-in-microwave-drawer-stainless-steel/4259700.p?skuId=4259700 BBY-ExBrand_Sharp

  • Rated 1 out of 5 stars

    Broke in 6 weeks - DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flip down panel is a great idea, but microwave stopped working after only six weeks. We spent a lot of money on this microwave and cabinet design, and we're back to our $100 microwave on the cabinet that has worked for years while we wait for technicians and parts. I know it looks great, but, If you buy one, have a backup! what a disappointment.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello JNBG, we apologize for the inconvenience you are experiencing with your microwave. Please contact us at [email protected] at your earliest convenience so we may assist. Sharp

  • Rated 5 out of 5 stars

    An Excellent Choice for Selection and Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always my "go to" place for appliances and small appliances. I love the selection, and I am happy with the Drawer Microwave I purchased. I appreciate the knowledgeable sales personnel, delivery notifications, and the courtesy of delivery personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What’s a Microwave Drawer? Fantastic find!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know what a microwave drawer was until faced with a kitchen redesign issue. It fits under you countertop and opens just like a drawer. It works beautifully. Seamless installation. So happy with this decision!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks sweet in our kitchen island

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go in our kitchen island. Easy access for our kids and much less dangerous taking out anything hot like soups. A little trickier to clean but manageable. Wish it had a rotating tray. Like the hideaway buttons and giving the drawer a hip check to close. Little pricey but looks good in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the form factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended by the associate and lives up to the promises. I love this form factor and size and recommend it to others. I bought the set including the other kitchen appliances, and they all go well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product looks amazing and is a statement piece in the kitchen. Pulling and pushing the drawer takes a second, it’s slower than regular microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has worked great! It’s even better than I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great space saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great microwave. It is very new but it has great features and is nicely tucked away. We like being able to see in to the drawer and see how the food is doing and it easier to get items in and out than one at eye level. A great addition to our new kitchen island.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave drawer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the microwave for about two weeks. Very happy with the tucked out of the way location in the island. Easy to use and keep clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upper street

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Fantastic- really appreciate the total team helping

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our 100 year old kitchen and this fits in as it is not gaudy at all. Easy to use and quiet. Opens and closes a little slow but not a major burden. Defrost cycle is coded so that took a moment to learn but all in all a pretty cool microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drawer style Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, installation instructions clear and accurate in specification. Unit operates quietly and while there is no turntable within the unit the content appears to cook efficiently and throughout with minimal stirring. Very nice "fit and finish"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new microwave drawer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great. Just learning how to use, so I can’t really go into detail. Looks great, and very inconspicuous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Golfandi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a regular microwave that was under the counter. SO much easier to access! I love all the automatic sensors for warming, melting, cooking fresh and frozen vegetables, thawing, etc. this was a splurge because of cost but well worth it.

    I would recommend this to a friend