Customer Ratings & Reviews
- Model:
- SMD2470ASY
- SKU:
- 10735615
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Sharp Drawer Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drawer microwaves are pricy compared to countertop or above stove models. The display does not light up except for cook time. It should light up for all cooking options
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, the control panel of the microwave does not light up. Only the clock display will be illuminated.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice for our remodel. Love that it’s out of the way
I would recommend this to a friendmicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. The defrost setting is key for me.
I would recommend this to a friendLooks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and hope that it will last several years.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Skier, thank you for your feedback! If you require troubleshooting assistance you may always reach out to us at [email protected].
A new learning curve. Does not seem to heat as o
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not seem to heat as well as my last Sharp. But..I am working out kinks
I would recommend this to a friendInstalling microwave and range hood.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed microwave, oven range hood, and gas range
I would recommend this to a friendVictor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice very nice appliance good quality very good quality
I would recommend this to a friendFine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used yet but hoping it works as described.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look and soir great ,,, highly recommended.........
I would recommend this to a friendFantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never have had a drawer before but anxiously awaiting for completed remodel
I would recommend this to a friendBest!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having a drawer microwave! Who knew! This one is great!
I would recommend this to a friendGood so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only a few weeks using but seems to be good. Aesthetically pleasing.
I would recommend this to a friendGood quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality microwave and great design when built in to save counter space.
I would recommend this to a friendgreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted an in drawer microwave and this was the best available
I would recommend this to a friendDidn't make the cut
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably not a fair rating at a three. Would have loved to keep it. Very cool product. Builder said that it would fit no problem. Make sure you measure twice! Returned it and got the countertop microwave with the trim package.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello DetroitTigers, thank you for your feedback. Please feel free to contact us at [email protected] if you are ever in need of any assistance.
Damaged upon arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the warming drawer would not close completely and had to be exchanged for a new one. Thermador Customer Service was excellent. However, this episode further delayed the completion of my kitchen by more than two weeks.
I would recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we do apologize for the inconvenience. We hope the exchanged unit in which you received will do an incredible job. If we may be of further assistance please email us at [email protected].
Sharp microwave drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the Sharp microwave drawer installed on 11/23/22 , hardly used it coz we have a small microwave that we used from time to time. Tried to used the new Sharp drawer and it’s not heating up. You can open and close but not heating up and it’s not even a month!!!Called and they said same unit it not available till March 14 ,2023
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we apologize for the inconvenience and would like to look into this for you. If you would like for Sharp to assist, please contact us at [email protected] and refer to the case number 9503234. In your email please include your name and contact details as well as the model number, serial number and date of manufacture. The name plate includes model and serial number and manufactured date. Open the Microwave Drawer fully. The label is beyond the back wall of the microwave cavity facing up from the flat surface.
Most important features dont work!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased back in April 2022 as part of a kitchen remodel. Unit sat in its original packaging in our climate controlled living room until this week when it was unpackaged and installed by our kitchen contractor. Right out of the box, not only didn't the "open" button work (you had to manually pull the drawer out) but then the "START" button did not work either - basically rendering the unit non-functional. We didnt even get one single use out of it. Cant even give it a "performance" rating because it never performed! Needless to say my wife and I are very disappointed.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we understand the disappointment caused by this and we apologize for this matter. We would also love to look into this further for you. You may contact us via email at [email protected] and reference case number 9493209 so we may help.
Defective Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave stopped working less than 4 months after installation. Sharp customer service is declining to service saying warranty is based on manufacture date of Nov 2021 although purchased Feb 2024. I am continuing to call and email Sharp - no response to date.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience
we want our customers to have, and we would like to investigate this issue further. If you could please contact us at [email protected]. Thank you for choosing Sharp.
Worthless junk after less than two years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. After a year and a half it failed. After inspection by a tech it was determined it needed a new power board, relay board, display board, transformer, magnetron, and capacitor for a grand total of $900. After calling Sharp they did absolutely nothing to help with the situation. You’re better off buying almost anything else.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are deeply sorry for the experience you had with the microwave and hope you'll consider Sharp again in the future. If you do, we're here to help if you need us, at [email protected].
