Customer Ratings & Reviews
- Model:
- SMD2470ASY
- SKU:
- 10735615
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Spending this much for what?!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The popcorn button doesn’t work. None of my popcorn popped. My ten year old microwave worked better than this RIP My beloved Johnny Gilbert 2012-2022. This microwave doesn’t really heat food the best, it takes forever. Don’t get this sit still look pretty piece of modern junk! It can’t pop popcorn to save it’s poor little life. I’m never spending $1,300 on another microwave that only exists to look good. May as well have popped my popcorn above a car engine.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Maxine, please accept our sincere apologies for the inconvenience caused. We would love to look into this matter for you and help. Please email us at onlinesupport@sharpsec.com and refer to the case number 9476116.
Good for 16 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife called me today saying that the microwave had begun to smoke and she shut it off. I am frankly annoyed that this unit failed in less than two years. I have reached out to Sharp and am hoping they can assist with repairs but until I have a satisfactory resolution I will not make a change to my rating.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello RemodelCpl, we are really sorry to hear that you had this experience with our product. This is definitely not the experience we want for our customers. You may reach out to us at [email protected] for additional support.
Burnt out year 3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking part of my kitchen. Just burnt out in year 3 and called Sharp, said it was out of warranty. If I pay $1,200 for a microwave, Sharp should stand by that product.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are sorry for the inconvenience. Please email us at [email protected] with the details of the unit so that we may further assist.
Only works for 13 months!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Sharp microwave drawer I have and both broke after 13 months use! They don’t offer extended warranties either. At $1,200 to replace ever 13 months is expensive. I’m never buying another Sharp product.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we are very sorry to hear of this experience with your unit. Please reach out to us at [email protected] so we may help. Is it that the unit is not heating? Be sure to include a brief description of the issue as well as the model and serial number in your email.