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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 318 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention how the Shiatsu Foot Massager provides a soothing and relaxing experience, with its compression and pressure features being particularly well-received. Many customers also appreciate its comfort and daily usability, making it a great gift option. While some customers find the massage to be a bit faint, the overall positive feedback suggests that this product is well-liked by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 318 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good easy to use for any one my foot is happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think? I’m a Fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twelve hours in and I’m back and forth on this one. I’m someone who typically goes for deep tissue and more pressure. However, I completely agree with the previous reviewer’s analogy of walking on pebbles at a beach. Its the hard plastic that’s killer at times. Machine auto starts on the roller setting - turned that off immediately because it was uncomfortable on my soles. I’m between low and medium on the kneading. If I prop back in a recliner, i can sometimes handle high. I do like the compression. That pressure can be asjusted if you use the compression only feature. Also, I’ve noticed the comfort sometimes varies depending upon how far I slide my feet forward - more forward gets the toes and that does feel good. The noise takes away from the relaxation, but that’s probably to be expected with any brand. I spend most of my time trying to decide whether I’m liking it, then when it stops I’m like “man, my feet feel pretty good”.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    UNBELIEVABLE!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally makes you feel like you went to a professional to get a foot message!!! Seriously!!! It’s pretty AWESOME! Now i don’t have to pay for a professional massage! It literally gives you energy after the message is over. You really dont want it to stop either.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HEAVEN!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I even begin? I purchased this for my mom because she’s a healthcare worker and is always on her feet and complaining of pain and discomfort so after doing a little research, I came across this foot massager and based on the reviews, it’s solidified me making this purchase. And let’s just say it’s the best thing ever! Run dont walk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Foot Massager – Worth Every Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Shiatsu foot massager from Best Buy and I’m absolutely in love with it. The pressure, heat, and rolling motions are perfect — it feels just like a professional foot massage. After a long day on my feet, this brings instant relief and completely relaxes me. It’s easy to use, has multiple settings, and the build quality feels really solid. I’ve been using it every night and my feet have never felt better. If you’re looking for something that actually works and gives real massage pressure, this is definitely the one to get! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    For the price...not bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is pretty good. I wish it was a little harder /tighter on my feet but also realize i like overly firm pressure. All in, a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Pressure

    Rated 4 out of 5 stars

    Almost great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pressure and feel is awesome. But after a couple sessions... it gets old. It would really benefit from massage variety.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Overall performance

    Rated 5 out of 5 stars

    Don’t worry, be happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people here write that the massager is painful, and this is partly true, because it has different modes and speeds. For very sensitive feet, the high mode can be painful. So if your feet are very sensitive, then just choose a different mode. Personally, I'm happy with the purchase! My feet have become softer and I no longer feel very tired in my feet’s )

    I would recommend this to a friend
  • Pros mentioned:
    Compression

    Rated 4 out of 5 stars

    Great Product, Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what is offered. Compression feels fantastic, especially while heat is activated. Rollers are great, I however do recommend socks as the heel rollers can be a little tough for sensitive feet. Overall speaking, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Overall performance

    Rated 5 out of 5 stars

    The birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works great . I purchased it as a birthday gift and it hasn't stop being used since its relaxing and worth every penny..

    I would recommend this to a friend
  • Pros mentioned:
    Compression, Massage quality

    Rated 4 out of 5 stars

    GREAT MACHINE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine saved my life! I suffer with chronic foot pain. This machine helps ease the pain and puts me in a very comfortable mood. I love the compression settings as well as the massage settings. I thought this thing just vibrates but it does more than that. Great massager.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Massage quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a tailored solution for tired feet, offering customizable massage modes and intensity levels. Its versatility extends to calf massage, perfect for post-workout recovery. With easy controls and washable foot sleeves, it's both user-friendly and hygienic. Treat yourself !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a night after a long work or walking day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy and simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present for my mom. She was able to figure it out with any help. So that's definitely a plus. Seems to work great

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Overall performance

    Rated 5 out of 5 stars

    Amazing foot massage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh M G!! What an amazing foot massager this is! You literally float off into a zone. This is a must purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise Decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this foot massager for my boyfriend for Christmas, the guy who seemingly has everything he wants / needs. I realized he has been working out a lot and has had knots in his foot. We tried a different massager a relative had handy and fell in love, but this one had all the bells and whistles we could dream of and at an even more reasonable price than others in the market. Coincidentally I broke my foot within the time of purchasing it and have been getting some great use as well once I got permission from my doctor, and I'm under the impression it might even be helping speed up my healing process a tiny bit getting that circulation and what not. I believe if I got a different one I would struggle to store it away every time but honestly this bad boy looks so futuristic and cutting edge and clean we just leave it in front of our sofa with an inviting feel to it. I love coming home seeing my boyfriend fresh out of work relaxing using this shiatsu foot massager. This gift exceeded all expectations either of us had . 11/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Ever For Someone With Chronic Pain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an early Christmas gift for my mom who is dealing with a lot of physical pain within her body. The doctors are still trying to figure out what is going on with her but unfortunately that takes a lot of time. Her feet are always hurting and she loves foot massages so this was perfect for her. She is obsessed with it and uses it daily. I can’t wait to purchase more products from this brand for her to help her pain in any way I can. It has helped her tremendously. It got delivered to her so quickly too! Definitely a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Rejuvenating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to use if you have sore feet. It provides good massage to relieve the pain. The heating function is not very useful, but overall a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality, Pressure

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a relief! After working on my feet all day it is so nice to come home to a relaxing foot massage. This machine not only works by kneading the important parts of the feet but also by squeezing them with gentle fluctuating pressure. After 15 or 20 minutes I am up and running like new again. It has been worth every penny, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift. I didn’t know anything about it before I bought it, I just expected it to be a bit of a novelty. It’s actually a pretty solid massage!

    I would recommend this to a friend
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