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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 489 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the OpenFit 2+ Open-Ear True Wireless Bluetooth Earbuds, particularly regarding their sound quality and comfortable fit. Users also appreciate the secure fit, solid battery life, and reliable connectivity. Some customers find the lightweight design appealing, while a few have noted issues with the button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 489 reviews
  • Rated 5 out of 5 stars

    ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Ear buds I use for work when working from my phone most days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First pair of Shokz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so far, would definitely recomend to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their good but sometimes even if they close they still connected to my phone and can’t hear nothing on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My shokz

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about them is way better than the others I've had

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I've had better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound when wearing one ear piece is different when having both on. They connect rather quickly to your phone. The case is tough to open in the dark as the inset is small area. The battery lasts many hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great customer service Replace my broken EarPod in 3 days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Stellar music quality, super comfortable.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. That one word sums up these amazing little open-ear headphones, which produce the best music sound quality I have ever heard from a headphone, especially in the earbud and open-ear category. Add in the fact they are incredibly comfortable and feature a few noteworthy upgrades, like Dolby Audio and wireless charging, and you have a product that is hard to beat. Still, the most remarkable thing about the Shokz OpenFit 2+ is how something this small can sound so great. The first time I tried them I was stunned at the strong bass, crystal clear mids and soaring highs that came out of these things. A very balanced and precise sound, unlike anything I have heard from any other earbud or open-air headphone. This open-ear design is usually a trade off. You get supreme comfort -- I cannot stand having earbuds jammed into my ear canal for any length of time -- but usually have to settle for somewhat lackluster sound quality: It is usually thin, lacks bass and is not quite loud enough. OK for phone calls or podcasts but not great for music. Shokz seems to have solved this problem with its dual driver design. One cranks out clean, solid bass while the other handles the more delicate musical passages. Not only that, these earphones can get very loud, louder than I would ever want to play them. So that shortcoming also has been overcome. To push the sound quality envelope even further, Shokz has also added Dolby Audio support on the plus model, which provides a much wider sound field when using Bluetooth devices that support Dolby, and full immersive cinematic Dolby sound effects when watching movies. I was surprised that this actually did improve the sound quality even more, even on music that is not Dolby encoded. But it is user optional. You can turn if off, using the app, if you prefer straight audio. (It does drain the battery faster when turned on) Another big plus is a physical control button, which you can also customize to do whatever you want via the app. You are no longer stuck with just finicky touch controls that never seem to do what you want. Or you hit accidentally. You still have to deal with learning they whole multiple press or press-and-hold combinations that are necessary since there is only one button. But this makes the user experience a lot better. Battery life also has been improved compared to some earlier versions, with up to 11 hours from the built-in battery and 48 hours using the standalone case to recharge the earphones. Also new is the wireless charging capabilities of the case itself, assuming you already have a Qi-certified wireless charger. (If not, the earphones come with a short USB C cable for wired charging via the case). Of course the other great advantage of the open-ear design is you always maintain situational awareness. You can hear what's going on around you just as easily as if you were not wearing any headphones at all. And that's a lot safer, or perhaps just more convenient, depending on your situation. The now-familiar ear-hook design keeps the earphones in place, even doing exercise and have marginal resistance to dirt, sweat and light rain. But they are not waterproof. IP 55 rated for all you geeks out there. My only gripe with the OpenFit 2+ concerns the many hoops you must jump through to get the app up and running. There is the usual registration nonsense, establish name and password, wait for the Shokz web site to send you a verification (which is all timed for some reason and if you don't do it fast enough, you have to start over). Even worse, you then have to find and punch in the long serial number (tiny type on a small card that comes with the device) before the app will work. This is really annoying and unnecessary. I wish companies stop doing this. The app is not required to setup and use the headphones but you still should make sure to download it, since that it is the only way to get firmware updates, which is required right away (pretty much the norm with any new product). The app also allows you to shape the sound with an equalizer, turn Dolby Audio on (it is off by default) , and customize how the control button works. Bottom line: If music quality and supreme comfort are important to you, you don't need to look any further than the Shokz OpenFit 2+ headphone. This is about as good as it gets in the open ear universe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound will be fine for 30 + minutes and then it will be garbled for 5 seconds. This recurs several times in a 2 hour stretch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelings.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great when they work, I had to replace my original set only a couple of months after my purchase of them, I will say that the replacement procedure was quick and easy. Hopefully my new pair will last much longer than the previous one. So far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shokz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t connect to the phone very well to answer calls and to get Siri from them either

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earplugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was not that great and one side would keep disconnecting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side does not work independently from the right one and if disconnects more often than not. Considering returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh..to me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These just dont fit right on my ears. Very hard to hear the music in a noisy environment. I prefer the Dots

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright have trouble with the charging, but otherwise good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Improved from first generation - great for open

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the first generation Open fit air and was quite impressed with fit and quality but I had not utilized consistently. They simply were too quiet for use in loud areas such as the gym. The new model is somewhat louder and can be used in a moderately loud gym. There are many upgrade from the earlier model including a better case as well as a great blue gray color. The sound quality and bass have improved as well. The grilling is more open. The over the ear hook works well and is quite comfortable on the ear. The case is more compact. There is a nice physical button on each bud and this can be programmed. There is good tactile feedback on the button which is positioned to the top not the side where it could be accidentally. There is also a programable (default is off) lateral senor which can be utilized. The app is excellent and simple and quickly found and updated the OpenFit 2s. The bluetooth chip is upgraded and the battery life is very good. A single bud can be used if in a crowded area.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Allows too much outside noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new pair. Put them on full volume to cut the front yard and when lawn mower started, I could not hear any music. I realize it lays on the ear but it allows too much outside noise that drowns out the music. I returned mine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started intermittent connection problems after 2 months. After 4 months left side won’t charge. Right side won’t connect. Tried all internet fixes including YouTube videos. Same result on all 4 iDevices. Blu-tooth headphones from Bose, Sony, and others working perfectly for years.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2+. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    falls off easily, can easily fall off and be lost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i can get my money back but i waited to long to do so the quality is great but when on calls people can't hear you i spent to much money on something i can't use

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2+.

      We then ask that you reset your Shokz. To factory reset your Shokz OpenFit 2+ earbuds, place both earbuds into the charging case and leave the lid open. Press and hold the button inside the case for about 15 seconds, until the indicator light flashes orange or red/green, indicating the reset is complete and pairing mode is active.

      If the issue persists, we have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    ok headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps falling off ear and doesn't stay in place. loose loops

    No, I would not recommend this to a friend