Customer Ratings & Reviews
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**ENGLISH**
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- Model:
- T921-ST-BK-US
- SKU:
- 6643280
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality and comfortable fit of the OpenFit 2+ earbuds. Users also appreciate the solid battery life, secure fit, and reliable connectivity, including multipoint pairing. However, a few customers have noted occasional issues with the button functionality. Overall, the positive aspects of the earbuds appear to outweigh the negative.
This summary was generated by AI based on customer reviews.
- Pros mentioned:FitCons mentioned:Button functionality
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice fit and ear stress. It is great for music listening however to get a call or hugn a call there has been time where if you don't have your phone handy or simply unable to this of botton won't work and you will miss that. And just forget about getting an incomeing call while in one it won't do it.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2 +. The Shokz app also allows for customizing the touch sensors. If these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
- Pros mentioned:Fit
Nice try but disappointing.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for small ear user. Within 2 days the left earpiece stopped working. They did stay on the ears. We took them back and bought AirPods. Best Buy was very helpful.
No, I would not recommend this to a friend Not user friendly for voice commands
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately not for me you cannot use voice commands unless your phone is right next to you. I’m spoiled by my beats. I wanted an open ear bud but this is not user friendly. I wish beats made one like this.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! To have voice commands or assistants (Siri/Google Assistant) read information through your Shokz OpenFit 2+, activate the assistant by long-pressing the touch area on either earbud, then give your voice command. Ensure the voice assistant is enabled within the Shokz App gesture settings and that your phone's accessibility/text-to-speech settings are configured to read notifications aloud. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
- Pros mentioned:Sound quality
Fitting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good, my issue was the product staying on my small ears.
I would recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenFit 2+. We kindly ask that you reach out to BestBuy Customer service directly to learn of their return policy, if you decide these are not a good fit for you. Thank you!
- Cons mentioned:Button functionality
Not Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have encounter a lot of trouble to receive an incomin call or to hugn up a call the botton does not work at times.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit 2 +. The Shokz app also allows for customizing the touch sensors. If these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Over the ear headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurt the back of my ears and don't fit well in the ears. They are constantly falling off. I wish i would have saved the receipt to return them
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. To achieve a better fit with Shokz OpenFit 2+ earbuds, position them with the hook over the top of your ear and rotate the speaker core backward into the bowl of your ear. The flexible ear hook should curl naturally behind the ear, while the transducer sits comfortably just outside the ear canal, allowing for stability without pressure. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
Bad !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't fit the shape of the ear; when I go out for a run or exercise, they fall off, so I'm not very happy with the purchase!
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're very sorry to hear this has been your experience. To achieve a better, more secure, and comfortable fit with OpenFit 2+ earbuds, position them by placing the hook over your ear, aligning it with the rim, and rotating it backward until the speaker sits snugly near the ear canal.If you find these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. Thank you!
Unsatisfied with product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used them for a couple of day. Was unable to turn it off, so I returned them. Very unsatisfied with product
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there-Shokz here! We're very sorry to hear this has been your experience. To turn off the Shokz OpenFit 2+ earbuds, place both earbuds back into the charging case and close the lid, which automatically powers them down and initiates charging. If not in the case, they will enter a low-power standby mode after 3 minutes of disconnection and turn off automatically after 4 hours. Please reach out to our Customer Happiness Team if you have any questions. Thanks!
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not able to pair to two cell phones only one.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! To setup multipoint pairing on Shokz OpenFit 2+ earbuds, please update the Shokz app and firmware, connect to the first device, then enable "MultiPoint Pairing" in the app settings to connect a second device. Place buds in the case and hold the button for 3 seconds to enter pairing mode. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
Best Buy is full of useless overpriced equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so overpriced that they just put whoever set the price in jail. The sound is ok at best and the fit sucks.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenFit 2+. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you.
Ear pods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't fill well with big ears not much can be done
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Mark- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your Shokz. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Not worth the gas
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refurbished item sound intermittent not happy with it. Retirned item the sane day.
No, I would not recommend this to a friend